TripAdvisor Traveler Rating

We just returned from 4 nights celebrating our 60th anniversary at this hotel. We were not offered an upgrade which was not an issue but would have added to our experience. The location is perfect, right on the boardwalk for morning walks, with numerous restaurants nearby. And close to museums and other attractions. Also convenient to the casino, with an enclosed walkway leading to it. We were in room 503, and were a little disappointed that it did not have a full harbour view as I had requested, it faced office buildings, with what I would consider a partial harbour view. Other than that, the room was adequate for our needs, and quiet, except for the day we checked out, and were awakened with hammering from construction next door, it would have been an issue if we had not been checking out. What stands out with this hotel is the staff, all of whom were friendly and could not have been more helpful, from the restaurant staff to the front desk, and maids. We ate mostly in the hotel restaurant, and everything we ordered was delicious. All in all, we had a pleasant stay and plan to return.

I am currently at this property for business, 2 nights, Concierge Level. When I got to my room yesterday I noticed some construction workers in the hall but didn't think anything of it. Was out of my room for most of the afternoon and evening so didn't hear any noise. This morning I work up to hammering. After an hour it progressed to hammering and drilling and I believe it is directly over my room. I looked out in the hall and they are also working on rooms on this floor, including one across the hall from me. I'm trying to do a few hours of work but it's very distracting and bothersome. Called the Front Desk to ask how long it was going on for and was told it would be all day till 4PM. I asked why I wasn't notified of this when I booked or at least when I checked in and she said I should have been told at check in (which I wasn't, and even if it was, it would be a bit late to try to move to another hotel). This unacceptable, especially for the price of the room. I come to Halifax several times a year and always stay here and enjoy it however, I'm very disappointed with this situation. I was asked if I want to move but I check out tomorrow so am not going to pack everything up and move for the last night. HINT - If you plan to stay here, make sure to ask if there is any construction going on while you will be here because they don't seem to advise people in advance. FYI, I am travelling with colleagues who are on this floor as well and they weren't advised either.

This hotel is in an excellent location, making it very convenient for guests. The service is consistently good, and the staff are exceptionally friendly. A special mention goes to Renata, whose outstanding service and superb hospitality truly stand out. She is a true asset to the team.

Lovely hotel, nice room with a view of the water. Next to the board walk so it's easy to get to downtown and all the attractions of Halifax. The staff wee all lovely and very helpful. We were given a free, very delicious, breakfast on the first morning which was a great bonus! Have stayed here before and will stay again net time I'm in Halifax.

I can’t find adequate words to describe just how good our stay was. Fabulous location, lovely, spacious and clean room and the coffee from Balancing Rock was some of the best I have ever had. Rishu on reception went above and beyond when he found out it was my birthday and Ingrid in the Harbourstone Pourhouse was great - knowledgeable and helpful with helpful menu recommendations. It is rare in this day and age to find hotel staff who are so welcoming and genuinely interested, so thank you very much. We literally cannot wait to come back, and have not stopped talking about our wonderful stay since we got back home. We will be booking with the Halifax Marriot again.