The Westin Nova Scotian reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.0
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.0

2401 TripAdvisor reviews

TripAdvisor users rated this property 4 out of 5

Best bedding ever !

Pamela S on May 17, 2024

The Duvets on the beds are amazing and the conference and buffet staff were excellent Hotel parking lot is in rear of the hotel close to the waterfront but it was not well indicated from the hotel literature or signed from the front of the hotel.

TripAdvisor users rated this property 4 out of 5

Explore the Best of Halifax at The Westin

Lee H on May 13, 2024

Super comfy bed, pillows and comforter; exceptional staff and service; great food and value at the restaurant; awesome pool and fitness facilities for the entire family, and a wonderful location for hitting markets, grabbing snacks at Superstore, hitting the awesome playground across the road with the kids — the perfect hotel and location to enjoy the best of Halifax with the entire family or a weekend away to explore independently.

TripAdvisor users rated this property 5 out of 5

Positive Experience

Barbara L on May 07, 2024

I always try to stay at The Westin Nova Scotian when I am in Halifax. The staff is friendly and accommodating, the rooms are nice and very comfortable, especially with a Harbour view, and its location is convenient. It is easy to tell that the staff are focused on providing a positive experience for their guests.

TripAdvisor users rated this property 5 out of 5

great experience

bonwhy1957 on May 05, 2024

room was clean. staff was friendly. Locationin Halifax is great. comfortable bed. food was good. excellent parking. treated liked a valued customer

TripAdvisor users rated this property 3 out of 5

It was ok, but not worth the price

Jodi B on May 03, 2024

My review is mixed, so I will give the positive and the negatives. My negatives may or may not be deal breakers for others (it wasn't a deal breaker for me...but...). Ok, I will start with the positives: - the bed was very comfortable which allowed me to have a great sleep - I could have lumped the pillows in with the bed bullet point, but they were so comfortable that I felt they needed their own bullet point. I'm a bit of a pillow snob. These pillows were the best I've ever slept on. I would buy these pillows. - The Valet staff were super friendly and helpful - smiles, chit chat, they remembered me and asked about my event that I attended the night prior. Really great valets! - The Shampoo, Conditioner, Body Wash, & Lotion were really, really great! And I loved that they were the big bottles attached to the wall of the shower instead of tiny shampoo bottles, which isn't enough for women with long hair. - The lavender essential oil was so lovely. It smelled so good, but not too strong. I think that helped me sleep too. - You need a hotel key in order to operate the elevator which prevents randoms from roaming the building, there is also a hotel key operated lock on the front door of the building which is locked at night. I like this extra security. - The in room coffee was actually pretty decent and I always appreciate when hotels have the liquid coffee mate since it works better than that dreadful powdered coffee whitener. Now, the negatives: - it was clean (ish) - granted, I'm pretty fussy because I'm a former professional cleaner. So what do I mean by "clean-ish"? - well, it was obvious that a room attendant had cleaned my room (sheets, duvet, & pillows were clean, bathroom was very clean, towels were clean - so the important stuff was clean). But there were some areas of old uncleanliness from previous guests (forehead mark on window, in fact the whole window was dirty, some stains on the walls, and the bed skirt was filthy - but I don't know what possessed the Westin to choose a white bed skirt anyway because there's no way the cleaning staff can remove bed skirts with each bedding change anyway - maybe a wipeable pleather or something would be a better choice. Also the corners on the lamp base were areas where dirt was collecting, but again this is due to poor design choice because the room attendant would have needed a special tool to clean them and it would have been time consuming, so I do not blame the attendant for anything other than the window which could have been just a simple oversight due to a bad sleep the night before or something so I took that in stride. - The bathroom was very small, yet across the hall from the bathroom was a big walk-in closet which guests would likely not use. It seemed like wasted space to me. If they ever redesign the rooms, I would recommend they move the door into where the walk-in closet is and use that freed up space to make the bathrooms bigger. - The shower was complicated to use (we thought it was broken and had to call the front desk) and didn't have very good water pressure. Hey hotel designers: rain shower shower heads are trendy but awful. For guests with long hair, it makes it difficult to rinse the shampoo out of our hair if we don't have some decent & focused water pressure. I know you are trying to achieve a "spa like" experience, but some practicality is needed. Also, our bathtub was not draining, like at all. I advised the front desk upon check out, but they didn't seem like they were going to do much with that information. - I only had one meal on the menu at the hotel's restaurant, but it was only meh. The fries are spicy, so your kids will likely complain and not eat them. There's some sort of spice added to the coating. I couldn't finish mine due to this spicy. The rest of my family said the same thing regarding their meals. Overall, the good outweighed the bad for this hotel, but for half the price I could have got the same or better quality with a bigger room at a different hotel. Not sure if I would stay here again.

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