Embassy Suites by Hilton Waikiki Beach Walk reviews
5181 TripAdvisor reviews
Amazing stay and exemplary service throughout
K1213XKjasonh on Feb 08, 2025
What can I say other than this place rocked!!You can't go wrong booking a stay at this resort. We had an amazing time and were treated extremely well by all staff. Such a family friendly atmosphere .The daily breakfast buffet and evening reception were phenomenal. Rooms were very clean. Treat yourself - stay here!
Nice hotel, hot tub was the best!
Marina C on Feb 07, 2025
We came here on Hilton points, and with our Diamond status, we got a few extra perks which were nice. The room was actually pretty nice for our family of 5, our 17 year old basically had the living room and pull out couch bed to himself, while myself and hubby shared the other room with our twin boys (age 9). The beds could have been bigger, I think they were standard Queen size, but we made it work. Pillow's were not great, it would be nice if they had a variety of firmer and softer pillows to accommodate everyone's taste in the room, they were all pretty soft and not firm at all. The hotel has a great breakfast, it reminds me of an all inclusive breakfast, but with not as much variety. The made to order omelets or eggs were great, each day they had 2 cut fruit options with apples and oranges too. Bacon every day, with a type of sausage. Scrambled eggs everyday, and pancakes or french toast, and some kind of potato wedge/hashbrown. Yogurts and cereal options too, bread, bagels, biscuits able to be toasted. Juices (3 kinds and a vitamin water), milk, and coffee (likely had tea but I stuck to my decaf coffee). It was a great feature of the hotel honestly, we would eat a big breakfast then be good until we did a earlier dinner each day (around 3ish). The pool area was really nice. As diamond members one of our perks was getting a free cabana rental for a day, so we picked one of the nicest days during the week according to the weatherman and spent the day at the pool. The hot tub was my favorite, the pool was not cold but it was cool so the kids really appreciated swapping between the two. The pool is open until 9pm, which was fun for the kids, its great at night and right next to where the happy hour snacks and drinks are. The evening reception was very nice, the snacks were not anything really filling but great for kids (taco chips and salsa with some veggies one night). Adults got 2 free drink tickets per day, hubby doesn't drink so I got his tickets and quite enjoyed my drinks and sitting in the hot tub. This was a really nice feature for the hotel. It was very close to the beach, about a 2 minute walk away, very convenient. Overall we had a great stay, it's nothing crazy fancy or upscale, its a nice family hotel.
Great Customer Service
Neil Z on Feb 06, 2025
Very nice hotel on Waikiki Beach. We had a suite that overlooked the ocean and it was a corner unit so we had two different views. Made to order breakfast was great and the reception they had every night was a nice touch. I would like to give a special shout out to Gianna at the front desk, who checked us in when we arrived at the hotel on Monday. We had just came from a very bad situation at a AirBnb that we had to leave early which I mentioned to Gianna. The reservation that I made through a third party website for the Embassy Suites was not in the system when we checked but Gianna gave us a special rate through Embassy Suites. I travel quite a bit and I have to say that Gianna is probably the nicest and most helpful customer service representative that I have dealt with in a long while. Hopefully in you decide to stay you’ll be lucky enough to have Gianna wait on you!
GREAT WAIKIKI HOTEL!!!
darylh772 (New Braunfels, Texas) on Feb 02, 2025
Outstanding way I can keep property that is very popular with families and couples. Excellent rooms with comfortable beds and all the Embassy Suites amenities you've come to expect. Aloha friendly staff and management that will make your stay enjoyable. This is a busy Hotel, however, you will appreciate it's very convenient location and amenities. Exceptional pool area, made to order breakfast, evening cocktail reception, and access to Waikiki Beach. You do not need a car in Honolulu or Waikiki. Convenient location to lots of shopping, entertainment, and restaurants. Highly recommended!
Wonderful stay!!!
Alicia H on Jan 19, 2025
18th floor, sweeping ocean view! Our room was perfect! Our housekeeper was delightful! The food was great! And having the Beach Walk Park right outside provided free evening entertainment! Thanks for eight wonderful days of island life!!