(Treasure Island, Florida)
May 17, 2022
Our Family , Friends have stayed many time before, so that should say a lots ,so back again,. Ive seen reviews, but some people expect too much, like too many kid??? in pool, Well this is a family hotel, with Staff, who treat you like family they love and like. The hotel is near the beach , short walk, Pool is really good, brilliantly clean a good Temp.The chairs you do have to be down to get best seats, some people leave their towels all day ( Germans?? kidding) Now they have changed happy hour to restricting it by coupons, (bit sad, but more sober, ha ha)The service ar bar is excellent, ,guys fast and funny, The rooms are fantastic, so clean, Our maid , cleaner, friendly Mary Beth was fantastic, nothing too much trouble, from check in "Lorena "at front desk, to the person at Hotel, who upgraded our room, even as a diamond member it was a special room treat, many thx for that,The Hotel is in a great area, lots to see, so near to many of the local shops, etc, This is the only Hotel for families, Couples, Business people, and guests who expect the best, and you do get it, One of my, Favourites, so once again thank you all, and to the management , who also make sure it runs like clock work, Oh sorry lights gone out, ill stop now?? kidding, Aloha, to all, Saunders family, ps The breakfast buffet, is Brilliant. how could I have forgotten that, ?? its does ask question ?hotel luxury , answer Yes but affordable prices.
What it is and what it isnt
May 12, 2022
Stayed here in a two bedroom suite with wife and three teenagers.
Good points are:
Walking distance to lots of restaurants.
Suite with separate bedrooms and living room makes for more privacy in larger groups
Staff are polite. They kindly extended our checkout time by a few hours due to a late flight home.
Free alcoholic beverages in the evening.
Other guests seemed quiet and polite / no riff-raff or noisy bothersome hooligans
Bad points are:
The pool is 3-1/2 to 4 feet deep, suitable for small children but not for adults. It is crowded and full of screaming kids. The lounge chairs at the pool were usually full. A large portion of the pool area is taken up by (empty) cabanas that they want you to pay for. Usually in Hawaii we spend a couple of hours at the end of a hot day cooling off and relaxing at the pool. But on this trip we could not use the pool or pool deck area at all for the above reasons.
The rooms / bedsheets were cleaned/changed every two days instead of daily. However they will bring you extra towels etc when needed.
At the free buffet breakfast we had to inspect our cutlery and dishes carefully as multiple times there was dried food residue on the forks and knives and once a big chunk of egg stuck to the plate.
The free breakfast buffet was a good thing because you can eat quickly without spending any money. However the food choices and quality were mediocre.
At the free evening happy hour, the free drinks were fine but the snacks were minimal / basic.
If you are a family with small kids looking for a moderate quality hotel then this is a good choice.
However we were looking to relax by the pool and vegetate after two years of hell so this place did not quite suite our needs.
Overall you get what you pay for. For the same price, you could get a more upscale hotel with nicer pool, food etc. However you would just get a hotel room rather than separate bedrooms.
So I have mixed feelings about this place. Mostly they need to make clear on their website that the pool is a kiddie pool and that rooms are serviced every two days. No problem with these two issues except that we were not informed of this when we booked our hotel room. Also they need some quality control / supervisor to make sure that dishes and cutlery are clean before they are brought out for the guests to use at the breakfast buffet.