TripAdvisor Traveler Rating

The hotel is in a great walking distance from many things. The hotel is clean and spacious. Rooms come with standard hotel items including a small fridge and coffee maker. Our housekeeper, Lea (at the time of our stay, she took care of floor 14) was especially kind, diligent, and informative. There are nice amenities such as a small fitness room, a large pool area, a lovely lobby workspace, and a communal microwave. The value is a bit on the higher end, but is worth it if you want to be within walking distance from many restaurants, shopping areas, and even the beach. A fair warning, since it is near busy roads, you may hear the occasional honking or emergency vehicles, but overall it is well insulated from the noise.

Overall, a solid stay with great value, but definitely a few drawbacks to keep in mind. First, a piece of jewelry I left in the room in the morning was gone by the evening. It was clearly taken, and the staff couldn’t help and barely seemed to take it seriously, which was really disappointing. Second, the parking garage is extremely tight, and having to drive up to the 6th floor each time was stressful because of how cramped it is. And the “pool” that looks great in photos is very shallow, basically just for sitting or tanning, not swimming. On the positive side, the hotel is clean, modern, and in an excellent location with plenty of places to eat and shop nearby. Most of the staff was friendly, the Toto toilet was a fun surprise (heated seat was amazing), there’s free sunscreen by the pool, and the complimentary beach gear like chairs and an umbrella was super convenient. And even though the garage is annoying, having parking included is still great value for Waikiki!

Great stay. Wonderful and receptive front staff. Flexible, extremely accommodating, and attentive. Quick and speedy service at all hours.

She did a great job cleaning our room. Every we came back the room was clean and tidy. She was very kind and hospitable. We would definitely return again.

Good property, bad WOH benefits. Lack of any meaningful globalist recognition (breakfast, amenities) kind of spoils this property’s value for frequent Hyatt travelers. Good stay otherwise with friendly front desk.