Queen Kapiolani Hotel Waikiki Beach reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 5.0
  • Location 5.0
  • Rooms 4.5
  • Service 4.5
  • Value 4.5

1424 TripAdvisor reviews

TripAdvisor users rated this property 4 out of 5

Hawaiian paradise

woodyjj30 (Accrington, United Kingdom) on Jul 06, 2022

Aloha we stayed in room 1807 with a city view with balcony, the balcony was large enough for small table and two chairs, we had two queen beds, air conditioning, iron, safe .housekeeping was excellent and overall I loved the hotel. we were situated across from Honolulu zoo and two blocks from the beach. The hotel was ideally situated to the main centre but quiet enough to avoid the hustle/bustle 15 minutes’ walk to main Waikiki centre. the hotel had a coffee shop but it closed at 4pm every day which I found a bit strange but Starbucks was 5 minutes’ walk. the only negative about all Waikiki hotels are the pool size which only have 20 chairs around the pool, they do provide beach chairs to carry to the beach on a first come basis. please be aware Hawaii is an island and eating can be expensive

TripAdvisor users rated this property 4 out of 5

Nice hotel, but missing a few simple things.

Matt F (Houston) on Jul 05, 2022

The hotel is conveniently located in Waikiki a block off the beach and across the street from the zoo. A couple ABC Stores are close by, too. We had a great lunch at Deck other than the prices, but that's Hawaii. The hotel is pretty nice on the inside, but the lobby is open air to the street. Not a big deal as that seems to be common in Hawaii, but pretty sure there were folks that weren't staying there hanging out and even bringing their meals into the lobby. A few shortcomings: 1) Valet parking is the only option at the hotel for... $50/day!! It was full when we got there, but that actually worked out better. We parked in the public low across the street at the zoo and paid by the hour what would equate to $36/day. It was easier in/out than valet. 2) No coffee maker in the room. What hotel doesn't have a coffee maker in the rooms? Your options are the shop in the lobby or Starbucks down the street. 3) No ice machines other than one at the bellhop stand in the lobby. What hotel doesn't have ice machines on every floor? I guess ones that don't have coffee makers in the room.

TripAdvisor users rated this property 4 out of 5


589gregoryr on Jul 05, 2022

The only negative experience with this hotel was that I booked 2 rooms both were "Studio Ocean View ". However one room was literally twice the size of the other. The smaller of the 2 rooms had a queen bed that was against the wall eliminating the ability of a person to get in and out unless they were to "crawl" out of the bed and this was not an option due to the occupants in that room were disable. The other issue was lack of automobile parking. They have limited space to accommodate their guest ..if you don't get there early enough you'll have to park on the street or a parking lot about a half a mile away. To both of these issue .. they were addressed the next day

TripAdvisor users rated this property 4 out of 5

QK is a great place to stay

stujohnson17 (La Pine, Oregon) on Jul 01, 2022

Close to the beach, restaurants, and zoo. Wonderful service, clean and quiet rooms. Great bar/restaurant at “The Deck”. Morning coffee at Knott’s Coffee Roasters. Surf shop, Pet friendly. Beautiful view of Diamond Head.

TripAdvisor users rated this property 5 out of 5

Seamless + Beautiful Work Workshop

E1849JTamyl on Jun 29, 2022

We planned a governmental interagency meeting at this facility and out-of-town guests stayed here (including myself). The staff on the hotel booking side (Itzia!!) and on the event planning side (Kotomi) were WORLD CLASS! They bent over backwards to make this the best experience we could have had. We had to reschedule no less than 3 times because of Covid and they were gracious and accommodating each time. The event space overlooks Diamond Head and is just phenomenal as were the food and beverage at the adjacent restaurant. If we come back to Hawaii, we will stay here because of all the personal touches. It is not often I stay at a hotel that is not Hilton, but I think being independent allowed them to really be flexible and provide a great experience. The hotel has been redone to include a very on-trend decor. I also really appreciated having the beach chairs to check out daily. I had a car and they were great at getting the cars out quickly and safely. Surprisingly enough, I slept like a charm here and really enjoyed the twinkling city lights view.

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