Queen Kapiolani Hotel Waikiki Beach reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.7
  • Location 4.8
  • Rooms 4.5
  • Service 4.7
  • Value 4.5

2957 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Royal experience

Manuel M on Apr 19, 2026

Hotel is in prime location to go in and out of Waikiki, lots of local hot spots are walkable or short drive away. Room were very clean, lobby and floors smelled amazing and loved the retro decor. Stay was amazing made extra special by friendliness of staff. Special shout out to staff member kawai whose recommendations and suggestions on food, sights, and local spots were spot on and a tremendous help. Costco deal which included this hotel was 1000% worth it and would do it again in a heartbeat.

TripAdvisor users rated this property 5 out of 5

One of the best hotels

Donna S on Apr 19, 2026

We had such a lovely stay at Queen Kapiolani Hotel during our family vacation! The location is perfect—super close to the zoo and the beach, and we loved being able to walk everywhere with the kids. The staff were all so kind, but Mika at the front desk was truly amazing. She helped us with everything and made our stay so much easier and more enjoyable. We can't wait to come back!

TripAdvisor users rated this property 2 out of 5

The area is great but choose a different hotel

Arturo M on Apr 18, 2026

The reception staff was great and actually all the staff was super friendly with the exception of the restaurant. They do lone out chairs and beach towels. The location was great. Beach was 3 min walk and bus stop, zoo and park was across the street. The hotel itself was overpriced for the quality of the room. Bathroom was old. Dirt and grime in the tile. The bathroom door had water damage along the bottom. The door stop was only a rusted piece. The drain was slow even after they came to clean twice. The water would pool when taking a shower. There was no real closet or dresser. The only seating was a bench that was stiff as a rock. No in room coffee. The windows looked like they had not been washed in years.

TripAdvisor users rated this property 3 out of 5

Room 306

Ivan A on Apr 18, 2026

I got Room 306 and unfortunately it is close to the hotel restaurant and bar so noise was heavy up until the bar closed . That day we hit a hike in the morning and then the beach followed by a luau so we sleeping was a bit challenging that night Everything else was awesome the staff the location of the hotel I would still recommend a stay here

TripAdvisor users rated this property 5 out of 5

Perfect experience

Eddie V on Apr 18, 2026

I loved my stay. Perfect location and amazing hospitality. All the staff where amazing !

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