Overview
E Komo Mai! Welcome back to the Queen Kapiolani Hotel, a Waikiki landmark and your home away from home. Enjoy a brand new experience with property wide enhancements through a $35 million renovation. Enjoy a beautiful island getaway with the most comfortable guest accommodations and the best views in Waikiki.
Resort fees include
- Dole Pineapple Whip tasting upon arrival at Aloha Whip.
- QK Hawaii postcards and Two QK bottled water.
- Highspeed wireless internet access in guest rooms and public areas.
- 24 hour fitness centre.
- In-room digital safe and refrigerator.
- Sunscreen, ice/water stations.
- Use of business centre, unlimited local and toll-free telephone calls.
- Daily surf demonstrations at Hans Hedemann Surf School.
- Beach chairs and towels, upon request and based upon availability.
- Yoga on the go sets including carrying bag, jump rope, foam roller, and multi pound fitness cables. (Upon request and based upon availability).
- Complimentary hotel on site activities (lei making, yoga, run club).
- Discounts on Oahu arts/cultural and family friendly venues (Honolulu Zoo, Waikiki Aquarium).
- Weekly live music entertainment by local artists at DECK restaurant.
Check in
3:00 p.m.
Check out
11:00 a.m.
Rooms
315
Inclusions
Rooms
Amenities
Location

Reviews
Good location, rooms very disappointing
j_james0707 (London, United Kingdom) on Sep 16, 2023
Good location and amazing views from the upper room windows with ocean views. Overall facilities and services are good. Rooms very disappointing. Size was small given we were in a Premium Ocean View. The configuration was odd. Only one bedside table which is not ideal if you are in the side without one. My phone, book and morning coffee had to live on the floor. Poor placement of sockets and limited spare sockets for charging. Only one mirror in whole room (in the small bathroom). We had a couple of nice dinner plans for our honeymoon and you’d hope that there would be a mirror and some type of desk/table in main room to be available for getting ready but there wasn’t. Small, uncomfortable and impractical bench seat. No wardrobe or drawers, just a hanging rail and some open shelves. TV weirdly positioned (we don’t really use it but it was on one side of the room so you couldn’t watch it from bed or bench seat very easily). No tea/coffee making facilities in room. No water in room on arrival. Nearest water machine on the lower floors (we were on 19th floor). Balcony was narrow, dirty and in one spot had a hole all the way through so you could see down to the streets below (possibly for drainage?). The door to the outside was broken and could only be opened by applying considerable force. Room was tired, it wasn’t unclean just old with mould on the grout in the bathroom. Genuinely very different to what is presented on the website, on the videos linked on the official website and also the images on 3rd party platforms like TripAdvisor. Rooms are 3 star quality at best. We’ve actually stayed in better 3 star hotels that at least have tables, charging points, more than one mirror, a kettle/coffee making facilities. Not premium or comfortable if you are looking for a clean, relaxing and well-appointed room.
Amazing Service and Location!
Dream27444281275 on Sep 12, 2023
We had such an awesome time at this hotel. We were treated with such kindness and hospitality at every turn. Valet parking made it so easy to come and go, the staff were so kind and accommodating of my crazy toddlers. Always helping us in and out of the car and even helping wrangle my kids that were trying to run off! It’s directly across from the zoo and Diamond Head. Only a 4 minute walk to the beach, if that! Super easy walkable location to everything you could need. Our housekeeper Ming did such an amazing job with the room each day as my kids are little tornados! Can’t say enough good things about our stay!
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