Queen Kapiolani Hotel Waikiki Beach reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.8
  • Location 4.8
  • Rooms 4.5
  • Service 4.7
  • Value 4.5

2546 TripAdvisor reviews

TripAdvisor users rated this property 1 out of 5

Your parking is terrible

Benjamin A on Dec 19, 2025

Paying $250 is criminal. Park across the street This is highway robbery! The ritz Carlton doesn’t even charge that much. Absolute crooks

TripAdvisor users rated this property 5 out of 5

Comfortable Stay With Amazing Staff

RyanP09 (Las Vegas, Nevada) on Dec 19, 2025

The hotel is very clean, a very comfortable place to stay at. It has easy access in Waikiki, away from the traffic. Also has an amazing view of Diamond Head. Most importantly, the staff at Queen Kapi’olani, every single one are the best. They’re the nicest, most welcoming staff I’ve ever encountered staying at a hotel. Especially Ming, one of the staff members was extremely helpful and always had the biggest smile on her face. She makes our day!

TripAdvisor users rated this property 5 out of 5

Running a marathon in Hawaii

maureensH1753DC (Vonore, United States) on Dec 19, 2025

This hotel is very conveniently located and we always enjoy the pool on the 3rd floor as well as the work out facility. We recommend getting a room with a balcony. Great value for the price.

TripAdvisor users rated this property 4 out of 5

Overall a Very Good Experience

Vasanthi N on Dec 18, 2025

Friendly staff Good Location Good Facilities The issue I had is the room Size and room infra (bathtub top layer peeling off , the rumbling AC unit in the room)

TripAdvisor users rated this property 5 out of 5

Wonderful stay!

taylorxchambless (Birmingham, Alabama) on Dec 17, 2025

We stayed on the 12th floor and had a great view of Waikiki beach and some of the zoo. We had an A/C problem when we got here and they had a whole new unit by the time we got back from the beach. The Deck had amazing food and wonderful diamond head views. Great coffee from Knotts. 10/10 would stay again.

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