All inclusive

Hotel Castillo Huatulco Hotel & Beach Club

Huatulco 3.5

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Overview

Located on the Bay of Santa Cruz, the Castillo Huatulco Hotel & Beach offers spacious accommodations decorated in traditional Mexican style. The resorts close proximity to the marina, downtown and craft market make it an ideal location for all travelers.

Check in

4 p.m.

Check out

1 p.m.

Rooms

113

Rooms

Standard room
  • 1 king bed, or 2 double beds
Standard room
Featured amenities
Included in all rooms
  • A/C
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Phone
  • Room service ($)
  • Safe
  • TV

Amenities

  • Elevators.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

The age range below will determine the quantity of children during booking.
  • Children ages: 0 to 17
Type Amenities
Los Arcos Bar, Lobby bar Live music, Open air
Club de Playa Bar, Beach bar Open air
Check-in time: 4 p.m.

Check-out time: 1 p.m.

Wi-Fi

  • Lobby
  • Select public areas
  • Room
Type of restaurant Type of cuisine Open for Additional Information
La Capilla Buffet International, Mexican Breakfast, Dinner, Snacks
  • Rooms: 113
  • Floors: 4
  • Built in: 1990
  • Renovated in: 2014
  • Eco-friendly hotel
Blvd. Santa Cruz 303
Huatulco, Mexico
01 (958) 587 0144
19 km from HUX
  • Beach access
  • All-inclusive: Included
    • All meals plus snacks
    • Unlimited domestic drinks

Pools

  • Outdoor pools: 2

Other activities

  • Beach club
  • 24 hour front desk
  • ATM
  • Currency exchange
  • Laundry services available ($)
  • Medical services available available ($)
  • Meeting facilities available ($)
  • Multilingual staff
  • Parking
  • Valet parking
  • Wedding facilities available ($)
  • Fitness and spa facilities (nearby) available ($)

Location

Address
Blvd. Santa Cruz 303, Huatulco, Mexico
19 km from HUX airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.0
  • Rooms 4.0
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 2 out of 5

Thin walls, noisy neighbors

Venture61768757112 (San Agustin Etla, Mexico) on Jun 13, 2021

We came to Huatulco to participate in a Triathlon and chose the hotel for it’s location. The hotel is clean and the staff are friendly and helpful. The rooms of the new area are ok, the A/C is quite good. My reason to give it a poor review is because the walls are paper thin, you can hear people talking in the hall and I could hear the tv on in the next room, at 2am! I called the front desk and could hear the phone in the next room ring and the person there would not pick up, I also heard when the went to knock on their door. I called several times and the staff tried , I guess, the best they could. So my poor review is because I think this should not happen, the staff tried what they could and the construction is shabby.

TripAdvisor users rated this property 5 out of 5

2 Years Later

Bruce I (Coquitlam, Canada) on Mar 30, 2020

We stayed at the Castillo 2yrs ago for 2 wks and really enjoyed it. This time we stayed 4 wks, month of February. Weather was perfect, sunny and hot, sun & mid 30's everyday. Hotel's new addition is now complete, 45 new rooms,around 160 total now. *Staff: Were great as always, so polite, helpful & professional. This includes 'All' Frontdesk, Bellboys/Security, Beach Shuttle drivers, Maid's & Food servers. *Hotel: A little dated but some Reno's have been done, more to come. *Rooms: A little dated but comfortable with AC & WiFi, No Fridges. TV has mainly Spanish speaking stations, 2-3 English ones. * Beach Club: As others state, it is the main attraction. It is beautiful there. 5 min Shuttle ride or 20 min walk.Always loungers & umbrellas or palapas's.Beach is beautiful, walkable, water is clean, emerald color, clear close to shore.Never really crazy busy there.Restaurant is great to get away from the heat and have a cold drink and very good buffet lunch, bbq some days. Servers there generall work very hard.There is a family section away from beach for those who wish the pool option. The ocean can be rough to swim in most of the time. Overall, Beach Club is our favourite place to be during the day. Once again to All the Staff of Hotel Castillo, Gracias, a special thanks to 'Luis', (one of the Managers ) who put on 3 Special dinner nights on at Beach Club and took care of any/all requests we had. Hasta luego Bruce I

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