TripAdvisor Traveler Rating

Baguette on charcuterie board had mold. Food was very expensive. We were not advised of prices and we ordered beef wellington. It was $77 per plate.

We booked a 1 night stay as a stopover from flying into Kelowna for a wedding a few days later in Penticton. Our original plan was to leave early to get some hiking in at our next destination. We were upgraded to a suite overlooking the water. Don’t know why but lucky us. The suite and view were so beautiful and comfortable that we decided to stay until the very last minute checkout at 11 am. Reading some of the other comments our experience was 5 star from check in to leaving. Helpful personable staff including suggestion where we could buy cut flowers to bring with us for friends we were seeing that evening. Suite was spotless. Very comfortable bed. Plush towels. Nespresso in kitchen. We will be staying there again for 1 night after the wedding weekend. Hopefully it will be the same experience with the room we have booked. Then again we might get lucky and be upgraded.

Well this place is fabulous. The location is magical. Dinner was great. An experience. But,check in staff really did not know what they were doing. Indicative of a number of young inexperienced staff members. The bathroom was not that clean and upon complaining, I had a parking charge of $15 taken off the bill. That is not what should happen, management need to take charge and really ensure the guests feel cherished when something is wrong . Whilst i am being negative the staff member greeting guests at breakfast should of been taken off her duties. Sullen, miserable, frankly rude. The hotel was saved by the lovely girl who served breakfast, the wonderful senior waiter,Vincent ? and a very nice manager who I spoke to during the evening. Personally, I think the bedrooms are dated and need a refresh. But, it was a wonderful evening, food was great and the location to die for. In the morning a young staff member helped us find out how to open the fuel cap on the rental, he was a star. We stayed here as family had stayed years before and loved it. We will talk about the wonderful experience we had for a long time. Just sort out the small details please. We would love to return.

I came to Eldorado for a wedding , the staff were great and the food/restaurant and views were decent, the Maintenance of the place definitely needs work on the inside of the rooms and the pools also. Renting kayaks was the highlight of our stay.

We decided to stop in for luncheon at their restaurant, and enjoyed the atmosphere, selection and service. Sitting on the dock for lunch was absolutely lovely. A nice choice spot. I was sorry to see a huge high rise going up next door. I offer it takes away from the atmosphere of this lovely get-away.