The Palazzo at The Venetian reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5

19987 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Awesome

kwade2023 (Hebron, Kentucky) on Jan 25, 2023

Very cool experience, the rooms were very nice and spacious with a nice view and top notch room service. I was on business, the wifi is great and your room gives you a nice space to decompress and soak in Vegas

TripAdvisor users rated this property 1 out of 5

Bouteille de Gin perdue

Mnnmnmn on Jan 23, 2023

Stay from 28 to 12/30/2022 room 8.808 - Palazzo Hotel Las Vegas We left at the beginning of the afternoon on 12/29/2022 and when we returned in the evening, our room was missing: my 750 ml bottle of Gin from the Seven Heaven brand as well as my wife's headphones (pods) which were left on the bedside table. I called security to report the situation. My statement made and they asked me to contact the "Risk Manager" in 3 days for further investigations. Then security officer Rani will tell me that my wife's ear pods were found in the lost and found. They will be given to me later. Juanita Jimenez called me back after two voicemails to tell me that the investigations are in progress and she will get back to me by email. A few days later, she came back to me and offered me a refund for the bottle for the value of US$25 without any details on the so-called investigation. I ask her to provide me with the details of the investigation and she told me that she has not been able to establish that it is an employee of the hotel who would be responsible for it. So, the room is cleaned, the headphones found (so someone reported them to security) and my bottle of Gin not found. Simply put, an assasin would have shown up in my room and assassinated us so easily and no one in this hotel would know what really happened. I strongly advise against this establishment because neither you nor your belongings will be safe there. I have stayed twice at the Mirage and Flamingo, once at the New York New York and this has never happened to me. Beware!!! K. M.

TripAdvisor users rated this property 2 out of 5

Overcharged

martinfarr on Jan 23, 2023

We were charged over $200 for snacks that we did not use. The o ly snacks used were 4 bags, cashews x1, chocolate x 3...but we were charged for 14 items ranging from $12 to $69.50 Keep an eye on your charges. It will take an act of congress to get it back.

TripAdvisor users rated this property 5 out of 5

In the heart of the Strip

Kim U (Spring, Texas) on Jan 23, 2023

The Venetian is beautiful! Everything you need is centrally located on the Venetian property - shopping, clubs, restaurants, etc. It is also within walking distance to the other popular venues on the strip. Our suite was LARGE and GORGEOUS. The strip view never disappoints. Will definitely stay here again.

TripAdvisor users rated this property 5 out of 5

Awesome Hotel * Spacious Rooms * Quick Check In

Christine1229 (Charlotte, North Carolina) on Jan 22, 2023

I have stayed here twice in the last few months. The rooms are extremely spacious. Love the lighting as you can have dim lights or full blown bright lights. My favorite part -- the room darkening automatic window coverings. You can control it from your bed. Lots of good food options. And although food prices have risen since the pandemic in Las Vegas, the Grand Luxe Cafe still stays pretty reasonable. I think they are part of Cheesecake Factory. Starbucks in near the elevators. There is another Starbucks at the convention center past the LOVE sign on the left. Lots of good Italian restaurants next door to the attached Venetian Grand Canal shops. My favorite is Eddie V's - best food and tiramisu. Some tips - download their app and check in before you get there. So much quicker once you arrive. Rooms have mini bars - no real refrigerator. There is a small shelf to put food on if you don't move anything else in the refrigerator or you will be charged. Any FYI - I bought one soda - $14 for a can of diet coke. Two televisions .. actually three (there is one in the bathroom) Elevators are divided by a set of floors so there isn't really a wait for them. Keep in mind - you need to scan your hotel room key every time you go to the elevator which is actually great. The security is there to make sure everyone scans so you won't get anyone that isn't stay there. If you want to shop - there is a very nice mall across the street. I like the Palazzo as it doesn't feel as large as the other hotels and it is very clean and upscale.

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