TripAdvisor Traveler Rating

I’ve stayed and played at The Venetian Resort Las Vegas for years, and I used to genuinely enjoy it. Not anymore. What this property has turned into is a masterclass in how to squeeze loyal customers until they finally walk away. Let’s start with the obvious: the greed is out of control. The resort fees are now among the highest in Las Vegas—and for what? Services most guests don’t even use. It’s not about amenities, it’s about seeing how much more they can tack on because they know people will notice too late to do anything about it. Then you get hit with things like $18 for a bottle of water. Not at a nightclub. Not at a pool party. Just a basic bottle of water. It’s almost insulting. Everywhere you turn, it’s another grab for your wallet. And somehow, this is all supposed to be offset by their rewards program—which has completely fallen apart. They’ve raised tier thresholds, cut back benefits, and made earning anything of value feel like a grind with little return. Loyalty doesn’t mean anything here anymore. But the part that really says it all? After years of loyalty and thousands of dollars spent in their casino, I’m supposed to feel “valued” because I get free parking in the garage? Free parking. That’s the big perk. That’s what it’s come down to. It would be funny if it wasn’t so ridiculous. There’s no real recognition, no meaningful rewards, and no effort to make returning guests feel appreciated. Just higher fees, lower value, and a very clear message: they’ll take as much as you’re willing to give, and then ask for more. You can feel the shift the moment you walk in. It’s less about hospitality and more about extraction. And judging by how much quieter things felt compared to previous visits, people are catching on. Las Vegas has always been about spending money—but it used to feel like you were getting something in return. That balance is gone here. There are too many other options on the Strip to keep putting up with this. I won’t be back, and I’d strongly recommend others think twice before staying here. At this point, it’s not luxury. It’s just greedy.

I stayed 5-nights in a king suite with upgraded view of the Sphere. The room was spacious, comfortable and quiet. Observing the changing display of the Sphere was fun. The only room dings are a lack of turndown service and no coffee-maker/Nespresso, items typical at the price point I paid . Also, the mini-fridge is set up such that if you touch any item in it, you are charged. So you can’t use it to keep water/drinks cold, etc. This hotel & adjoining Venetian hotel are sprawling & bustling. It took a couple of days to get the lay of the land. My friends & I caught the Eagles at the Sphere. We were able to walk through the hotel into the Sphere. Very convenient. The fitness center is nice & is located by the Canyon Ranch spa, both on the 3rd floor. A cafe, open from 7-2, is nearby & provides grab-n-go coffees, smoothies & food. Very convenient with friendly staff. I loved the Green smoothies. I got a fantastic deep tissue massage at the lovely spa. The spa is huge with various amenities (salt grotto, igloo, wave room, lavender room, etc). I would stay here again, particularly if catching a show at the Sphere.

Beautiful hotel - clearly in casino and though we've been to Venice, the Venetian was kind of cool. Great and solid hotel and beautiful suites. Solid customer service and ideally located - esp. if you want to go the Sphere.

I booked a suite at the Palazzo for my fiancé’s birthday, as we were seeing the Eagles at the Sphere. This was $1000 for one night. I previously worked in hotels on the Strip in Guest Services and loved when I was able to make guests’ occasions even more special. I reached out to their reservations team to let them know about his birthday and how wonderful it would be to have something small/special for when we got into our suite. They acknowledged and were happy to note that. Well not only did we get a late check in, the room had a used q-tip, one TV did not work at all and the other’s remote was dead. We had to watch on my iPad. I used the notification to pay for my resort fee, and then somehow it was charged again.

Was easy and relatively inexpensive to reserve a guaranteed Sphere facing room which was entirely worth it. Also, the Palazzo's sunken living room make the room feel quite a bit bigger than other Strip standards. Shopping is awesome and the casino is well ventilated.