TripAdvisor Traveler Rating

Just returned from a 4 night stay at The Palazzo. My wife and I went as part of a package that included tickets to see The Eagles at Sphere. I won't dwell on how phenomenal The Eagles were, as that is not the purpose of this review. The stay at The Palazzo was excellent from the comfortable room to the quality of the food and service at the restaurants and the immaculate public spaces. The best part was the very well trained staff- from housekeeping, front desk check in, bar and restaurant servers- everyone was friendly and helpful. A cocktail waitress on the casino floor went out of her way to point us in the direction of a restaurant. Merlin at the concierge desk was helpful and had great advice. The individual that really made a difference was Amanda -a hostess on the pool deck. We were there at the very end of February on one of those extremely warm days when Vegas was breaking records for temperature in February. The pool area was very crowded, and Amanda noticed us having difficulty finding available lounge chairs. Amanda approached us and offered to help us find chairs. We thanked her, declined her offer and explained that we did not have any cash with us to show our appreciation. She told us that did not matter- did we want to sit in the sun or shade? We responded shade and she led us to an area that was set back and not obvious at first and found us 2 comfortable lounge chairs that were perfect for us in the shade. We apologized again for not having any money- her reply was that she was very happy if we were comfortable and wanted to come back to the hotel on a future visit. She then waved goodbye and returned about a minute later with 2 cups of ice water. Where do you find an employee like that? Palazzo: you've got a keeper- please treat her well.

We stayed at The Venetian for the weekend as we were in town to see The Eagles concert at The Sphere. The walkway connecting the hotel to the Sphere was a game changer.

The Palazzo as always is just a great vacation from the rooms to the casinos you just cant beat them ! The service is always top notch ! You wont regret it .

Great location clean spacious rooms. Plenty of restaurants. Staff all wonderful saw a concert at the sphere would definitely recommend

Outstanding experience, the entire hotel complex is immaculate. Rooms are suites, hallways are wide, and hotel, casino is well lighted. Employees are courteous, professional and security is ever present. Rooms are well appointed and roomy. Wide selection of restaurants at various price points.