Las Vegas Hilton at Resorts World reviews

TripAdvisor Traveler Rating

3.0 Average

  • Cleanliness 4.5
  • Location 3.5
  • Rooms 4.0
  • Service 3.5
  • Value 3.5

300 TripAdvisor reviews

TripAdvisor users rated this property 1 out of 5

Just avoid Resorts World

Bob M (Anaheim, California) on Jul 03, 2022

Thought I'd try this place one more time. Stupid me, lol. Resorts World is still a train wreck. Badly understaffed, long lines everywhere. Slot machines are ridiculously tight.And the place is like a shopping mall... an Asian food court -- with overpriced mini-servings- surrounding a casino. The most ridiculous issue of all though, is that this supposedly high-end casino resort STILL REFUSES TO OFFER ROOM SERVICE. Unbelievable. They obviously are too cheap, to staff a kitchen and their own food service personnel!! You have to order room food thru a phone app!! Seriously???? Heck, you can do that at a Motel 6. Avoid this dump. If you go, you will absolutely be disappointed.

TripAdvisor users rated this property 3 out of 5

Overpriced and Underwhelming

Andrew P on Jun 27, 2022

Honestly this hotel is not worth the price. It is a nice hotel and casino but it feels very soulless and $7.50usd for a bottle of water, just a rip off. The customer service was poor and dealers in the casino often rude. Lots of little things not working properly like the shower head in the room and the card readers in the lift. Zero house keeping unless you call. The location wasn’t great either, a decent walk to the shops or anywhere with cheaper options. It wasn’t terrible, however I doubt I will ever go back. Highlights: Crossroads Restaurant. The food was excellent and 100% vegan. Ayu Dayclub. Again drinks are extremely expensive. But a truly Vegas experience. Tip - if you don’t want to spend the whole day there, ask what time the headline act is on at the concierge. We had a great view and only paid general admin.

TripAdvisor users rated this property 3 out of 5

Just Okay

tee641 (New York City, New York) on Jun 26, 2022

The Hilton Resorts World is okay. It’s not bad but it’s not the best either. First and most important, the rooms are small; as in smaller than a regular size Hilton Garden Inn room. We are a family of four struggling to find space. We are literally tripping over the luggage. We have a pool view which is fine. I don’t understand the shutters which block the entire right side of the window. The design makes no sense. The beds are a little smaller than queen sized. The mattresses are very soft. The bathroom is big enough and pretty. I like the white marbling with the gold features. The goal was definitely to cram as many rooms into the building as possible. The food options were disappointing and of course overpriced. We know it’s Vegas and the issue isn’t money. It’s price point relative to taste. If you are going to charge high end prices then the food should taste good. The Asian street fair market is a good choice for one night or two. I love the elevator key system. You have to scan your key in order for the elevator to take you to your floor. I advise getting a digital key as well as a regular hotel swipe card. My biggest complaint is the front desk. I waited in line for 17 minutes while two front desk workers checked in and chatted with one customer each. There is no way it takes almost twenty minutes to check in one single customer. The parking is confusing but was free. So I made it work. The hotel is a little off strip and at the end. So prepare to rent a car or Uber everywhere. For the next few days we will be eating off site. The hotel itself is very clean and smells new. No issues with water pressure, bathroom or the shower drainage. Overall it’s a very large average hotel with a decent price point. However I have stayed at much nicer Hilton Resorts with similar price points in other places. I probably would not come back but try it for yourself while it’s still new and clean!

TripAdvisor users rated this property 4 out of 5

Beautiful property!

77family (Fargo, ND) on Jun 23, 2022

We recently stayed at the Hilton at Resorts World and had a great time! The pool area, grounds, casino, and common areas are beautiful and clean. Our room was a little small but all we needed as most of our time was spent by the pool and outside the room. The room was nice and clean with a great view of the strip. The only "cons" were our digital key did not work so we had to check in at the front desk anyway and get card keys which worked consistently as they should have; housekeeping only cleaned our room one day out of the three we were there; the body wash dispenser in the shower was empty the entire stay. The table limits at the casino were quite high for us (minimum bet $15 or $25). We did have some luck at the slots though and we just played table games at other casinos. Would definitely stay here again!

TripAdvisor users rated this property 5 out of 5

Pleasantly Surprised!

John F (Kansas City, Missouri) on Jun 15, 2022

There are a lot of bad reviews out there about Resorts World... I think they had a rough start, but are totally getting their stride. We stayed at RW for a long weekend to see Katy Perry. Booked a double queen room (for 3) that was absolutely beautiful. The beds were extremely comfortable, great pillows (which is rare for Hilton) and the lotions/other products provided in the bathroom were amazing. I wish I had taken a picture of the lotion, because it was SOOO good! We honestly hardly left the hotel; except for a couple of meals out and some shopping. We ate at Viva by Ray Garcia (fantastic), Suns out Buns Out (pretty good, but not NEAR as good as Eggslut at Cosmo!), Mullberry Street Pizza (great stop for late night/post drinking pizza), Agave by the pool (tremendous breakfast; okay service) and also a variety of places in the food market. I felt like there were lots of options for food! The main bar in the casino is awesome - the bartenders there know how to make a drink! We also visited Gatsby prior to an evening out - great drinks and service. Visited Alle on 66th for some post Katy Perry cocktails - Not sure it was really worth it. The view was the best part, honestly. We also had a pool day at the VIP pool. Be sure to reserve chairs in advance. The servers at the VIP pool were fantastic, and the food was also good (particularly for pool food.) The infinity pool provides a great view of the strip! Overall, I hope they get another great artist at Resorts World for a short residency, because we would love to return. Tremendous experience and service. We will definitely be returning!

View All