This was my 2nd time here and I enjoy coming here loved everything. My housekeeping service was very good. Yet the lines can be kind of long but they work as quickly as possible! Taylor who works front desk went above and beyond ! For me it starts when your treated very well and everything else is smooth! Alexandra also was very wonderful !
Horrible service not worth the money with a sub-budget hotel service
Jan 22, 2023
This is a relatively new hotel built at the Stripes and shared with two other hotels. The hassle starts with the long queue at the checkin because of so few people at the reception. Forget about any possibility of friendliness from the front desk. The room amenities are absolutely of lower than even a budget hotel standard. Room is not cleaned every day. No enough restaurants or cafe in the premise. More importantly they won’t let either Uber or Lyft to pick you up at the entrance of the hotel. You have to walk nearly 10 minutes to a collection site. I had a horrible experience as a solo traveller. I will not go there again nor recommend it
Work in progress
Jan 20, 2023
A new hotel/casino and definitely work in progress still I feel. Not many decent restaurants and loads of unoccupied shops.
First experience of the room was ok but not a wow factor. Into the bathroom and was greeted by a pubic hair on the toilet seat, yuck. Several other hairs spotted in the shower cubicle also. This is basic quality control and last inspection check and really isn’t hard to get this right. Personally I prefer other hotels but if you spend 4.3 billion dollars on a hotel/casino build you’d expect all business units taken, better higher end eating and cleaner rooms.
I would go back again
Jan 20, 2023
I loved this hotel! it does have a odd location and sits across the Wynn but that was no problem for us as it was kind of nice to feel like you are on the strip but also not in a sense.
Property itself is huge and very beautiful to look at and has beautiful artwork posted all around the casino/hotel floors.
Fun tip - Go use the bathrooms inside of the food court you will not be disappointed how cool!
The room was spacious but there was an issue with the elevator, our keys would not work 50 percent of the time and we found ourselves heading down to the frontdesk asking to fix them a fair bit.
Overall I would stay here again.
Hardly a luxury experience
Jan 09, 2023
More of a joke than a luxury experience. Minimal restaurants u less you count the food court which I don't count as luxury . Casino cage staff needs customer support training . The person I delt with was not only unhelpful but was almost rude