TripAdvisor Traveler Rating

We love this place, have stayed three supper times. This time, though I could not take less than a hot shower because I felt like there was no cold water. Also, this is the first time that the bed was really uncomfortable, very, very soft and kind of sagging towards the middle. Waking up to back pain in Vegas is not ideal.

Excellent. Convenient. Clean. Great hospitality. Great service from the moment we got there, valet to the front desk. everything was professional.

This was a great and relaxing stay. The Signature has great amenities but in a quieter part of MGM. I liked being able to drive right up to lobby and not have to walk through a casino.

This is the best hotel in Vegas! Close to the strip but not as chaotic. Short walk to MGM Grand. I won’t stay anywhere else!

My room card was not working so I stood in line at the front desk to have it re-keyed. As I waited an approximately 15 year old kid, possibly of Indian decent was still the desk talking to the clerk. As I waited, I overheard the clerk going back and forth with the teen about needing ID or his parents to give him keys to what sounded like a high rise, more expensive room. After a few moments the clerk went to the back room and eventually returned, giving the MINOR, not one, but FIVE keys to a room with no ID, no parent, no nothing. Apparently the minor was the kid of someone they deemed very important and did not want yo make waves with the parents. However, when I walked up, the clerk asked for my ID after I had given him my name, room number, and he had verified me on the computer. When I reminded him of his earlier actions with the minor and his failure to ID the minor, he became real "sassy" and again demanded my ID, which i showed him because it was the right thing to fo. This incident is a clear example of preferential treatment, but beyond that, I am absolutely sure that providing 5 keys to a minor for him and his friends for Formula 1 weekend, was putting of policy. I report this to a female manager, who basically looked at me like I was crazy instead of acknowledging the issue. I will not post the name if the clerk or supervisor here, but will definitely report this incident to corporate.