TripAdvisor Traveler Rating

First the good. I received a great rate through Airbnb for a 1 BR suite last minute for a major weekend holiday (Labor Day). The room did not disappoint and the hotel staff were all on their game. The cafe Delights was a bit pricey but overall much less pricey that other MGM food offerings. Now the bad. You can no longer depend that the valet will have parking for your car if you come back after 10pm. This was never a problem in the past and I always visited on busy weekends. I had to walk to the MGM Grand self parking lot almost 20 minutes away and that was enough to not move my car again which was a big inconvenience. The MGM grand lazy river has removed half of its loungers and replaced with a "reserved" system and charges $120 per lounger per day. The behavior created by this system forces you to get up early or lose a free lounge. The number of people and crap stowed on the sides was unbelievable and all created by MGM. The cost of Food at MGM has skyrocketed to even paying at the food court was a rip off. The table minimums have long been out of control but at $20-25 minimum bets, I am no longer gambling in this city. Good luck finding any table minimums below $15 anywhere in the evenings. Las Vegas is just on a plan to nickle and dime its guests at every venue possible. No free parking, Limited seating at the pool, $13 for a beer, No guaranteed parking when you return at night. And we won't get into the cost to see a mediocre show! I can think of many other resorts I would rather spend my vacation money at than Las Vegas. Sorry Vegas, with these policies you will not see me again! Apparently it is no longer enough to win from Gambling money, now you want more and more. I'm out

When I compare the MGM Signature to similiar hotels, in reality this is a 3-star. A suite should have all the amenities and separate kitchen area. It is just a hotel room with a fridge, microwave, and coffee maker. No drinking glasses at all and only 2 paper cups with sticks for stirring your coffee. We had bathroom essentials (toilet paper, kleenex tissue, towels, soap, shampoo & conditioner). They have a counter area in front of the bed with a coffee maker, fridge, microwave, 2-burner stove, but NO utensils are in the cabinets. All of the cabinets were completely empty. No plates, no utensils, no glasses, etc. Also, we were in Tower 1, and they gave us an assessible room that I did NOT request and we asked to be moved to another room with a closed door toilet area, tub & shower but they refused to move us. Poor customer service on their part. It's not a bad hotel, just don't expect the quality and amenities that other properties offer.

Not happy about the way I was treated by most of the staff I had encountered. I felt that they were a bit racist. All I wanted to do was just enjoy my birthday which was not the same after my treatment.

The close the valet at 7pm and make you park at the MGM Grand. In Vegas you are already walking miles a day, the last thing you want to do is end your evening like this due to no parking. It can take 15 minutes or more just to walk from the lot to your tower. This is after you have already waited in line to drive up the the valet to find the gate closed. Just stay where they can support your parking.

The place is at a great location. We haven't used the pools but they look amazing and so does the lazy river at MGM. We have taken advantage of using the monorail which is super convenient. FYI, the kitchen is not equipped upon arrival, you have to request that