TripAdvisor Traveler Rating

We experienced an issue at check in where the front desk agent wrote the wrong room number on our key card. After traveling with two tired and hungry kids, we went up to the room and repeatedly tried to open the door, only for someone inside to answer angrily and tell us it was not our room. We then had to go back downstairs with all of our luggage and wait in a long line to speak with the front desk again, which was very stressful given that we were all hungry and ready for dinner. When we explained what happened, the agent simply said “Sorry” in a nonchalant manner and confirmed the room number had been written incorrectly. No additional resolution or accommodation was offered.

My wife and I went to Vegas for her birthday and liked the accommodations at this hotel so we booked. We had a voucher for 2 nights and purchased a room for a third night. I explained when I checked in about the 2 bookings and I was reassured that everything would be taken care of and both reservations would be combined for our stay. Well, on the third evening we came back from my wife’s birthday dinner and we were locked out of our room. It’s hard to be romantic without a room! I ended up having to check in again. It will be difficult to spend my money with MGM in the future

Really nice hotel with nice staff. Rooms are large and clean. Lots of elevators. Workout rooms are great. The location to the MGM and the strip and the covered walkways to get there are very nice. The access to the MGM pool is a nice touch. The pools at the property are awesome (when they are actually opened). One of the days they could only open the 1 small pool because " Too many people didn't show up for work". The $50 resort fee would be worth it if the pools were open and there was actually SHADE by the pools that you didn't have to buy an overpriced cabana or chairs to get an umbrella. The WiFi is terrible. Room was centrally located and couldn't get a decent signal the whole week we were there. All in all, I wouldn't stay there again with that resort fee for what you get. But it is clean, nice, friendly, and has a good location.

My stay at The Signature at MGM Grand was absolutely outstanding! Everything was great - location on the Strip, proximity to shopping/restaurants, view of the Strip, and spacious suite layout.

Stayed here for RE/MAX R4 2026 and had a really frustrating experience. My room had some kind of security lock on it, so my key wouldn’t work. Every day I had to get new keys made, and every night I had to wait for security to let me in. No one at the front desk or security could figure it out for days, and I kept getting told it wasn’t their issue. Eventually someone in security finally fixed it, but it honestly made the whole stay a hassle. I didn’t care whose fault it was—I just needed access to my room.