Occidental Tamarindo reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.0
  • Location 4.0
  • Rooms 4.0
  • Service 4.0
  • Value 4.0

5051 TripAdvisor reviews

TripAdvisor users rated this property 4 out of 5

Family Vacation, relaxing and welcoming.

MooresFamilyUnit (Leduc, Canada) on May 24, 2024

My family and I stayed here for a week early May. 2 adults and 2 young adult/ children. We throughly enjoyed our stay here, just want we needed for a relaxed sunny, hot holiday. The Staff were very friendly and polite, from the bar, to the restaurant, to the gardeners and maintenance people. The location is lovely and quiet, lush with vegetation and visits from the various Iguana’s. The Entertainment Staff were so hard working, creating a colourful themed dance show most evenings. The food was plentiful and fresh, offering everything from Costa Rican traditional, to pasta, salads, the most tasty fruit I have ever tasted, and a great selection of desserts. The rooms were comfortable and we were so grateful for the air conditioning. The beds, bed sheets and towel were clean, and comfortable. The rooms are a little tired in areas, but of no detriment to the overall look and feel. With the humidity and proximity to the ocean its not surprising. Over our weeks stay we were all quite happy spending the whole days at the resort. There is a very helpful travel person, a lady, who can help organize excursions that we’d also recommend. She is based in the main lobby area just behind reception. We would have loved to have stayed longer and will definitely come back again.

TripAdvisor users rated this property 5 out of 5

Celebrating with my wife.

Joaquin G (Florida) on May 21, 2024

I was celebrating my 10 years of marriage with my wife and some friends, thanks to all the staff, especially the guys at the Italian restaurant for making us spend unforgettable moments. The dinner was excellent and the service was the best.

TripAdvisor users rated this property 3 out of 5

Occidental Tamatindo

Paul T on May 17, 2024

On arrival the key to our room key did not work. Back to reception and received another non functioning room key. This time a maintenance person accompanied us and determined it was the door lock and repaired it. Back to reception and another new key. This time we entered the room but the back sliding door did not lock, the lock box and the telephone did not work so I had to go back to reception. This time we were given a new room. The lock box in this room did not work and after the maintenance person replaced the batteries. After this no more room issues. On the positive side the rooms were cleaned very well everyday, so compliments to the cleaning staff. To get a Swimming Pool towel you had to use a provided card. If you lost the card $35. The towels ran out and it took several hours before towels were available again The restaurants/buffet were understaffed and for the most part the waiters were non attentive, slow and often missing. On several occasions we and other guests went to collect their own coffee and water. At the Italian restaurant we were the only guest and he waiter was slow, very unfriendly, unavailable and very slow. On the positive side in the buffet restaurant we found a waitress Arena who was very friendly, efficient and entertaining. The lady Jucy at the concierge was very helpful, entertaining and arranged several excursions for us. We have been to other 4 star Barcelo hotels in Mexico and were very impressed, but the 5 star Occidental Tamarindo hotel overall did not meet Barcelo 4 star Mexico standards.

TripAdvisor users rated this property 4 out of 5

First time in Costa Rica

BobB1791 on May 16, 2024

Our first time in Costa Rica was enjoyable to say the least! I was not expecting the temperature to be that hot but we survived and had fun. We found out after being there a bit this was there hot months, we were in panama the same time last year not that hot, live and learn. Had a blast! Staff was great, hotel was great, only drawback was the beach and we new that going in so all good!

TripAdvisor users rated this property 5 out of 5

Great first trip to Costa Rica

annieinshelton (Las Vegas, Nevada) on May 16, 2024

3 Great first experience in Costa Rica Review of Occidental Tamarindo Reviewed yesterday This was our first trip to Costa Rica and it was fantastic. We stayed 12 days at Occidental Tamarindo. My husband and I travel extensively to Mexico, Jamaica, Dominican Republic, etc. We read everywhere not to stay at AI's in Costa Rica so I did my due diligence and searched for a local place to stay or an Airbnb. For the price, the Occidental Tamarindo was the best option and yes an AI. We were very satisfied! Was this the fanciest resort we have ever stayed at...NO, in fact it was the smallest with the least amenities. Was it clean, yes! Were the workers/staff nice, yes! We have stayed at other Barcelos and Occidentals in the DR and Mexico as well as other chains. The location is perfect with the town of Tamarindo just down the road (about 1 mile walk) or a two minute uber ride (yes, there is Uber and it is legit as you must use the Uber app) The ride into town was $4.99, cheaper than the $6 taxi ride. It was safe to wander around outside the resort with many restaurants within walking distance. The town of Tamarindo was fun to visit both day and night and felt vary safe to walk around. We arrived at the resort just before 3pm and as expected (Typical AI policy is check in at or after 3pm), the room was not yet ready. We had lunch and were shown to our ocean front room before 4 pm. The room, 9321 was perfect with a filtered ocean view (There are trees). You could hear the waves crashing even with the doors closed! The air and safe worked great! There are only 1-2 channels on the tv that play English versions. We were given 4 bath towels, 2 hand towels, a floor towel and 2 wash cloths upon arrival and these were replenished with each cleaning. The bed was very comfortable, with nice soft pillows. There was a coffee pot with coffee, a frig with 2 waters, 2 beers and multiple sodas that was restocked. There is 1 buffet, one snack bar by pool and two a la cartes (Italian and Japanese). The food was good in all! My favorites included the breakfast omelets made to order, the assortment of fresh fruit daily that included mangos, papaya, watermelon, pineapple, soursop, passion fruit, guava, apples, bananas, and plums. The grilled chicken was fabulous. There is rice and beans served at every meal which is traditionally Costa Rican. The buffet has self serve sodas, beer and coffee machines that make it nice to get what you want without waiting. The wait staff will also bring these items. We visited the Italian twice, both times I had the salmon (medium rare) which came with the best mashed potatoes and veggies. My husband tried the lasagna which was also very good. We ate at the Japanese 1 time having sushi and it was not bad in relation to sushi we have had at other AI's. There was always fresh fruit at the snack bar near the pool which was very refreshing. There are two bars on property, one in the lobby that opens at 6 pm and one at the pool that opens at 10 am. The pool bar has a self serve beer and soda station which helps alleviate some of the line. You can request more alcohol in your mixed drinks if needed. They will fill your insulated cups no matter the size. There are ice water coolers near the pool and in the lobby to refill any bottle or cup that you may have. We never went hungry or thirsty. That being said, we did support the locals by eating in town on a few occasions eating at El Be once and Las Palapas twice. We recommend both! There is one pool on on property that we never had an issue finding chairs regardless of the time of day. We would spend the first half of the day at the beach and move to the pool after lunch. Beach loungers are set up under the shade of the trees but can be moved in the sun or closer to the water if preferred. There is volcanic rock straight out from the resort, but to the left is the river and a long stretch of beach. The river is very easy to cross during low tide (Which is most of the day) and not impossible during high tide. It is amazing to watch the surfers on the beach including the lifeguard who does handstands while surfing! You can walk up the river during low tide to explore as the water is only ankle deep in most places. The shells on the beach look like what you would buy in a store. The volcanic rock is easy to walk on barefoot as it is smooth. You do not need shoes to go in the ocean but the sand does get extremely hot midday so flip flops or water shoes help when crossing the sand to the water. Wildlife: You will see the most amazing colored iguanas (orange and bright green), a variety of birds, howler monkeys and squirrels right at the resort. The sunsets from the beach are some of the most spectacular that you will see with all resort guests gathering at the beach to enjoy each night. We met some great people, mostly visiting from the US and Canada that we went on excursions with and are still in contact with today. We did the sunset catamaran and well as a trip to Hacienda Guachipelin to see and swim in waterfalls, experience hanging bridges and hanging stairs, engage in mud baths, soak in thermal hot springs and see white faces monkeys and the blue morpho butterfly. My husband and I had a fabulous time and will return to Costa Ric

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