TripAdvisor Traveler Rating

Not a 5 star resort, but for the price it is well worth it. Beautiful beach. Buffet was just okay. Japanese and Italian restaurants were very good. User Leo for booking excursions. He is the best.

Ok place to stay rooms were very nice and comfortable, staff could do better replacing room items when used . Kinda felt that most people were not friendly. Some staff were not very helpful others were absolutely amazing.

First nite - clogged toilet on arrival; a/c stuck on 15C - maintenance couldn't fix it; buffet wasn't fit for human consumption. Nite #2 - new room; no hot water; leaky HVAC; worn out mattress; decided to bear it. Buffet saw no improvement. Read the fine print: 2 al a cart meals permitted per week. Bad food at the al a cart as well. After day 2 we elected to eat off-site at considerable unplanned additional cost. Try the pizza restaurant across the street - or try Fish & Cheeses down the road - fabulous Italian cuisine! Watch your step on the paver stones around the pool where tree-tree roots have heaved pavers & numerous guests tripped. Staff are trying hard with their hands tied by management/ budgetary incompetence. Say hello to Jose Anguello at the lobby bar at night - best service we received.

Food in buffer was very limited. Service in buffet very bad. Waiter’s never ask about water or coffee. If you asking about water they just smile and never bring.

Lovely property with excellent gardeners. The pool was great, the staff super friendly. Loved our bartenders. Nice rooms.