Overview
Occidental Tamarindo lies on stunning Playa Langosta and is the only all-inclusive resort in Tamarindo. Surrounded by lush gardens and tropical landscapes, the resort features 198 rooms, three restaurants including an à-la-carte Italian and Japanese dining experience, two bars, pool, spa, beach activities and more. It’s ideal for families, surfers and nature lovers with its amazing views and sunsets. Enhance your stay with Premium Level services offering preferential check-in, premium liquor, complimentary Wi-Fi and more..
Check in
3 p.m.
Check out
12 p.m.
Rooms
198
Inclusions
Rooms
Amenities
Location
![69 km from LIR airport 69 km from LIR airport](/content/dam/westjet/images/hotels/lir/lirot2-occidental-tamarindo/main/occidental-tamarindo-hero.jpg)
Reviews
Awful experience!
Sharon O on Jul 20, 2024
Staff who worked on the facility serving and cleaning were exceptionally nice and worked very hard. Adina by far was a blessing! As a food server she made sure we were very well taken care of. She honestly made the vacation bearable as we were ready to leave after the first night! The customer service staff was unpleasant and need training on how to handle issues that may arise. Check-in was awful! Johnathan claimed he tried to help by giving us intervals of 15min wait times. We waited two hours after the check-in time to get into our room. Then find out the elevator was not working and had to carry our luggage ourselves up 4 flights of stairs. They did not know when it would be fixed. The suite the TV on the first floor was fuzzy, the phone did not work, WIFI was in and out the entire trip, the lock on the door was missing, and during a bad thunderstorm the second floor flooded water seeped through the balcony and entered the bedroom. Upon filing a complaint with Michelle the customer service representative to express our anger and disappointment with the facility they offered two nights at the restaurants on the premises. She told us she would get back to us for further information we had to seek her out. She then Bathrooms by the pool filthy and smelled bad. We met 4 other couples at the resort who had the same and worse experiences!
Reception
yoanroberto (Selma, Texas) on Jul 17, 2024
When we arrived, they didn't give us a good reception and we had problems with the reservation. We felt that they were not willing to help us solve the problem despite the fact that we had traveled from so far and we were very tired..
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