TripAdvisor Traveler Rating

The amenities at this hotel are top notch. The pool was never overly crowded, and we really appreciated not having to get up early to reserve a seat. That was never an issue. The access to a man made lagoon and access to the ocean were awesome too. There was also a gym, a spa and a pathway to another beach/small town about a mile away. The lap pool at the spa was not free for use while at the gym, which I think was a miss because my husband and I would have swam laps but we did not want to pay $50/person to do so. This should have been included in the hotel price. In general, we enjoyed our stay and the location. The pool and swimming options were the best parts!

There are so many things to love. The best is of course, the people. The staff here is incredible. From the valet, to the front desk, housekeeping, dining room, the pool, every person we encountered was gracious and warm hospitality personified. Management here must be incredible because that doesn’t happen by accident. You will feel welcomed, appreciated and special. The grounds are gorgeous. We would go get our morning coffee and watch the sunrise on the terrace and then wander along the path next to the beach back to our room. It was magic. The resort was full but it still felt like it was ours. There is tons of space for special moments. The pools are beautiful. There is an adults only pool but the main pool and lagoon are so large that even with a fair amount of kids, it didn’t feel crowded or like they were taking it over. This is a large property and there is room for everyone to have a special time. If you want to take things up a notch, renting a beachside cabana is incredible. The view is astonishing and it’s a fantastic experience. If you go this route, make arrangements when you make your reservation because they sell out in advance. If you don’t, there were plenty of lounge chairs up until 11:30 or so. Things got tight after that but you could still find a spot. You don’t need to go down at 6:30 am and throw a flip flop on a spot, so to those who are doing that…you can stop and still find six chairs together in the shade at ten and it’s not helping make the world a better place. The rooms are great. They are spacious and comfortable. The bathrooms are a shower/tub combo but it’s a great setup and there is his and hers vanities which is a nice touch that was very appreciated. This is amazing property for a honeymoon, couples getaway or a family vacation. I can’t wait to come back and I bet I regret mentioning how amazing the beach cabana experience is.

This resort is absolutely stunning. The pools and salt water lagoon were awesome and our kids had a blast. There were never a shortage of chairs, and I could always find shade when needed. While we didn't use the service of the servers on the pool deck, we were checked on often and it appeared that service was very attentive. We very much enjoyed the club lounge, and found that the options provided for breakfast and dinner (they call it appetizers, but it is a LOT of food), was very impressive. We didn't eat out the whole time we were there! We also loved how the hotel left us a birthday card and decorations for my daughter's birthday, as well as giant floaties which were well used and enjoyed! As if that wasn't impressive enough, they even left cupcakes on our first night and what a delightful surprise it was to come back from dinner and find that! The gym was very nice and big, and we used it when rain prevented us from hiking at the nearby Shipwreck beach trails. While the beach in front of the hotel is usually not great for swimming due to a big shore break, we loved watching the surfers each afternoon, and going for long walks at the shore. We have been to many resorts in Hawaii, and this was by far, our favorite!

Loved the partial ocean view room. Quiet and scenic. Property is beautifully kept and maintained. Live music nightly at Seaview Terrace which has amazing ocean view. We made use of the pool areas and pool side food service, and got hotel chairs and umbrellas for use on the beach. Hiking trail nearby the beach. But it is a quieter island but food options may be a little better and more reasonably priced if you leave the resort. Some shopping areas and food options are just a quick 10 minute drive away

A truly amazing experience from check-in to check-out! The Grand Hyatt exceeded every expectation we had! A must visit.