Grand Hyatt Kauai Resort and Spa reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 5.0
  • Rooms 4.5
  • Service 4.5
  • Value 4.0

9629 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Amazing Week in Paradise

nzawacki6 on Feb 04, 2023

The Grand Hyatt was a beautiful experience in Kauai. We visited for our 10 year anniversary and they did an amazing job. The grounds were gorgeous… food was amazing… and hospitality was the highest class. Easily the best resort we have been to. 5 stars all the way!

TripAdvisor users rated this property 5 out of 5

Paradise with Exceptional Employeees

ldecook (Petaluma, California) on Feb 04, 2023

The Grand Hyatt in Kauai is paradise. We are world travelers and have stayed at magnificent properties. What makes your property stand out, besides the beautiful surroundings and food, are the exceptional people who work there. We recently returned from our trip and must let you know how wonderful Arlyn is who works at the front desk. She is gracious and kind and treated us like family. We are so very much looking forward to coming back and Arlyn is a very big reason why.

TripAdvisor users rated this property 5 out of 5

Best Place to Stay

advisorj (washington, dc) on Feb 04, 2023

Had a wonderful stay here. Globalist benefits include the lounge open for Breakfast, desserts and even during the day. Beautiful property and nice rooms. Staff was helpful and the pools areas are amazing. Such a big property one can get lost, but still a wonderful place in paradise. Be sure to get a reservation at Tidepools restaurant if you can.

TripAdvisor users rated this property 5 out of 5

Spectacular

539heidiv (Missoula, Montana) on Feb 03, 2023

10 days at the Grand Hyatt Kauai was spectacular from start to finish. The setting was beautiful and we slept like babies. The staff became like family and we never wanted for anything. It was hard to leave! This was for our honeymoon which had been delayed because of Covid, while it was our first visit it certainly won’t be our last!

TripAdvisor users rated this property 5 out of 5

Comfortable stay

Lila88K (Winnipeg, Canada) on Feb 03, 2023

Hyatt review I always read reviews with an open mind, however all the comments about rooms being dated are true especially if like in my case you are staying in a standard room. Nothing wrong with the room, just absolutely no aloha spirit. I could be in a Howard Johnson and not a Grand Hyatt. I checked in really late and was just too tired to deal with it and figured it will look better in the AM, after all I am in Kauai staying at the Hyatt! Unfortunately I was kept up all night by the gurgle monster in the bathroom pipes…After bringing this issue to the front desk, it was immediately rectified with a room change. Big thank you to the reception desk staff who were all very friendly and helpful, especially Coreen and Dan. I want to dispel some of the negative comments out there. Carpets in all the public areas are clean and of lovely designs. I never understand the “I have to walk bc everything is so far”. Aren’t you on vacation, what’s the rush? It may feel farther if your room is located at the far ends of the wings and you travel inside through the hallways. I suggest going outside and short cutting through the pool area and beautifully kept pathways, way more enjoyable a route. I did not witness a lot of chair vultures but the location of my room allowed me to gauge when I should get out there for a shady spot. Overall there were lots of seats and many secluded spots to be found despite it being at full capacity due to a conference. Valets and bar hood were always super friendly and funny even though we didn’t use their services and self parked. We used a lot of the amenities. Aquatics class, Lynn was fantastic. Tennis courts. Fun bike ride to Kauai Poke. Lazy river and slides, very enjoyable. Stevenson’s was really good, as was the view. Service could’ve been friendlier, off day? Will be sampling Tidepools on checkout day. Daily yummy pineapple candies, we got frowned at when attempting to take a handful. On my 2nd last day so I really don’t expect things to go down hill from here, other than I don’t qualify for a later check out then noon and would be charged a $450 for a half day stay if I want to be in a room until 6pm.

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