Grand Hyatt Kauai Resort and Spa reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 5.0
  • Rooms 4.5
  • Service 4.5
  • Value 4.0

8725 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5


D8054UQtonyw on Sep 21, 2021

Everything at the hotel was great m. Check in went great our room was perfect and they took care of us the from the minute we got there to the minute we left. Definitely will be staying here again and would reccomend to othersZ

TripAdvisor users rated this property 2 out of 5


eliloves2travel on Sep 21, 2021

Everything was extremely overpriced, the only nice thing is the pool… staff was overall unhelpful. Went on our honeymoon and only received a cheap bottle of champagne. At 500 a night I expected more. I did not care for the view of the parking lot from our room and the broken elevators.

TripAdvisor users rated this property 4 out of 5

A Nice Break

Bfarly (San Francisco, California) on Sep 21, 2021

Pros: The grounds are beautiful, and well maintained. The breakfast buffet was delicious and well managed with the Covid policies. The "partial ocean-front room" was wonderful, and we used the balcony that faced the ocean a lot. It gave us the chance to enjoy the outdoors without being around a lot of people. The saltwater lagoon is nice, but the beach walk-in is painful on your feet--thankfully, there's a staircase off to the side. You can get still get sunscreen at the recreation desk, which was nice. The nightly live music was great, but the times change daily, so it was tough to plan. Be sure to catch a sunrise—they’re beautiful. Cons: The rooms are a bit dated, but clean. The oceanfront cabanas aren't worth it. They have an accordion shade cover, but because they face south, you never get a lot of shade, and you can't lay out fully without your head or feet being in full sun. There is no swimmable beach, so if easily an accessible and usable ocean is important to you, you'll have to drive elsewhere to get it. The bar food isn't great, and restaurant options are pretty limited. We did massages at the spa, and it was great that they were outside, but wow were they expensive, especially when the amenities aren’t anything special. Be sure to book spa and restaurant reservations a month or more before your trip. Before you head to the hotel, stop at Walmart to get some inflatable tubes or pool noodles ($3 each vs $10 to rent per day). You can also pick up some drinks for the mini fridge and any snacks you like. Overall: It’s the prettiest of the islands, but it wasn’t the perfect combination of beach, breakfast, and pool. I’m glad we went, but Maui still holds the top spot.

TripAdvisor users rated this property 5 out of 5

The best hotel

Travelmen71 (Greenwood, South Carolina) on Sep 21, 2021

A spot in paradise. Pools were outstanding with the huge salt water lagoon the best. Lobby was beautiful along with incredible ocean views. Room was cleaned daily and was great with our own lanai. The toilet was a special and very present surprise! One restaurant was closed leaving inadequate dinning options. Very difficult to get into the three that were open. Covid related, I assume. Staff was excellent. I’d return tomorrow if I could.

TripAdvisor users rated this property 5 out of 5

Ideal resort in Kauai

hollyedayton (Chicago, Illinois) on Sep 21, 2021

We were in Kauai for our honeymoon, and after staying at other accommodations for a week, we finished our trip at the Grand Hyatt. It was the resort of our dreams! This space is huge, with several restaurants and bars, and is right on the water. The pools are lovely, the food is great, the spa is amazing, and everyone we met couldn't have been nicer. We will 100% be back for future anniversaries, and will recommend anyone we meet to stay here (if it fits in their budget).

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