TripAdvisor Traveler Rating

Lovely hotel with friendly staff. Everything is well maintained with well kept grounds. Room was clean and although near the elevator was fairly quiet except for the ice machine across the hall but that did not affect our enjoyment or relaxation. Breakfast buffet is amazing. Surprised there wasn't more dining options but we found great places locally. The spa is heavenly. There were 26 of us family members and they got our rooms near and it was just perfect. In fact, our reservations for next year are already in. The room and all of the amenities is pretty pricey but it is Hawaii after all.

Phenomenal! The room, the grounds, proximity to the beach, the pool, you may never want to leave (but you must, it’s Kauai!)

The property is beautiful and the amenities are nice, but our experience fell a bit short of what we expected for the price. We ran into a few service and room-quality issues that made the stay less smooth than it should’ve been. While nothing was major on its own, the small inconveniences added up. The hotel has a lot of potential, but improvements in customer service, room readiness, and overall guest support would make a big difference. For now, I’m not sure we’d return given the value compared to the cost.

Location was breathtaking…Calm atmosphere,,worth every penny…No complaints…perfect for Couples, Singles, Families and special occasions!!

Beautiful resort grounds. The club is one of the better in the Hyatt chain. Some of the hotel rooms need to be refreshed, such as replacing worn carpeting.