Sheraton Grand Los Angeles reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5

1581 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Fantastic valet service

amberlynd (Los Angeles, California) on Jul 07, 2024

Eddie B. was at valet at checkin. I didn’t want to be here at all and was kind of grumpy. Eddie was so personable and exuberant that all I could was smile. I even went out of my way to go back to tip after I got to my hotel room. Just a lovely person with an infectious smile.

TripAdvisor users rated this property 5 out of 5

Lovely hotel and great greeting from Eddie B.

Cheryl S on Jul 05, 2024

I highly recommend the Sheridan Grand! It was a beautiful hotel and the room was clean, comfy and spacious. I want to give a BIG shout out for Eddie B!! He greeted us when we arrived and was so friendly and gracious! Best greeting I’ve ever had at a hotel. Every time I saw him during our stay he was always friendly, gracious and helpful.

TripAdvisor users rated this property 4 out of 5

Location and dining service superb!

aileen g on Jun 28, 2024

Location is good with Macy’s and Target nearby as well as the transportation with the metro and bus stops around the corner. But the best part of our stay is how helpful and pleasant the District staff are esp Sandro and Melissa. Sandro made us feel at home with his warm and charming personality.

TripAdvisor users rated this property 5 out of 5

Great stay! Nice staff!

Raquel H on Jun 27, 2024

I stayed for 5 nights. Everyone was nice from the front desk, valet, and housekeepers, very helpful all around. I ordered room service for breakfast and that was very good as well! One slightly nitpicking complaint was the elevator system. It was kinda weird and awkward which left groups of people waiting at a time. In the timeframe I was there they actually put up instructions on how to use it so at least they were paying attention. I had a lot of time left between checking out and my flight leaving and they were able to hold my bags for however long I needed so I didn’t have to walk around with them for hours. I’d definitely come here again.

TripAdvisor users rated this property 5 out of 5

Beautiful scenery

Haven G (Scottsdale, Arizona) on Jun 26, 2024

Amazing stay I enjoyed every minute of it even if it was work related. From enjoying a drink at the bar inside to sightseeing the city 10/10 stay. Big thanks to the valet team!! Jason and Haven for helping me early in the morning with my car and having it ready beforehand, And helping load my luggage into my trunk

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