This magnificent resort is the centerpiece of a 1,200 acre private island development, bordered by ocean sculpted coves and a tranquil salt water lagoon. Isla Navidad on Mexico's Pacific Gold Coast is one of the country's most exclusive resort communities.
Exclusive to WestJet Vacations guests - Receive one complimentary round of golf at Isla Navidad Golf Course per person, per night for travel until April 30, 2023. Complimentary transportation between resort and golf course is included. Use of a golf cart and caddy is required and at an additional cost. Other rules and restrictions may apply, please see front desk upon check-in for additional information.
Round-trip airport transfers
Inclusions subject to change without notice at the discretion of the property. Some restrictions may apply.
Do not book through 3rd party (Hotels.com, Expedia)
Jun 20, 2022
Be very careful! The resort will not help you if you have an issue with your reservation. By far the most unprofessional customer service. I booked via hotels.com, when I arrived to the resort, the resort claimed they had not received payment. They refused to provide a refund so we could go elsewhere. When asked if they could cancel and help with the situation, they refused to assist and told repeatedly to figure it. Rudely was asked to move away from the reception desk until the matter was solved. Call and verified and half of the money was due at the resort(I had to have hotels.con refund the partial payment so I could pay at resort. Would not recommend this resort, I ended up paying double to stay here. Disputing the charge with my credit card company. Hotel is outdated and lots of issues throughout. Forced to stay here even though we wanted to cancel. Just beware. Looks beautiful from the outside! THE RESORT NEEDS TO UPDATE THERE PICTURES. Deceiving and misleading.
Sweet but needs maintenence
Jun 14, 2022
We just got back.. it was an ok stay the rooms are spacious with a great view. However it needs major repair. Upon arriving we noticed our keys didn't work, I was scared to turn on the lamp because it was off the brackets. The floor boards were crumbling.. there's mold all over the building. Not to mention saw several areas that were supposed to have extinguishers but were not there... the place would be gorgeous. If it had proper maintenence. The food was ok. But the coffee is always cold. We ended up having a good time besides the large water bug crawling on my leg in the middle of the night.
Like I said beautiful property but they need to fix it up.