TripAdvisor Traveler Rating

Very confusing on what was included in our all inclusive package. Everyone gave us different answers of what meals were included and what wasn’t. The room was not cleaned properly and the bathrooms had a urine scent. The food felt like it was the same everyday, and we chose to eat outside of the resort. There are no indoor bars that are open consistently. It was very hot and humid and there was not a lot of indoor space to enjoy the air. Mainly just our room.

thanks to all El Cid resorts Team, GREAT WORK! the all inclusive Elite Plan was the best option, La Concha sea food a la carte is delicious, I ordered Grilled Salmon, and pumpkin cream with shrimp!, room service excellent!

The meals on the patio are really great. Pool bar has excellent drinks, Bar tenders are fun and the Pool areas is fun with family and friends. Would definitely stay there always. This is the perfect hotel to bring kids or just enjoy the Mexican lifestyle

El Cid El Moro is a beautiful and relaxing Mazatlan resort. The staff is helpful, friendly & professional. There are stunning views, fabulous pools and great activities to choose from. Lastly, there are many restaurants and food options.

Check in is horrible. They take forever and you have to wait in a lobby with no air conditioning or ventilation. Then you go through the super pushy time share sales agents. You tell them NO and they keep talking. They bothered by calling my room EVERY day. The elevators also have no AC. Once you get past all that, the rooms are very nice and spacious.