El Cid El Moro Beach Hotel reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.0

4212 TripAdvisor reviews

TripAdvisor users rated this property 3 out of 5

El Cid El Moro

Ayala1014 on Sep 16, 2023

Very confusing on what was included in our all inclusive package. Everyone gave us different answers of what meals were included and what wasn’t. The room was not cleaned properly and the bathrooms had a urine scent. The food felt like it was the same everyday, and we chose to eat outside of the resort. There are no indoor bars that are open consistently. It was very hot and humid and there was not a lot of indoor space to enjoy the air. Mainly just our room.

TripAdvisor users rated this property 5 out of 5

All inclusive elite is the best!

maryl0pez (Culiacan, Mexico) on Sep 14, 2023

thanks to all El Cid resorts Team, GREAT WORK! the all inclusive Elite Plan was the best option, La Concha sea food a la carte is delicious, I ordered Grilled Salmon, and pumpkin cream with shrimp!, room service excellent!

TripAdvisor users rated this property 5 out of 5

Fantastic Mexico Holiday

BobbyChristinaW (San Diego, California) on Aug 26, 2023

The meals on the patio are really great. Pool bar has excellent drinks, Bar tenders are fun and the Pool areas is fun with family and friends. Would definitely stay there always. This is the perfect hotel to bring kids or just enjoy the Mexican lifestyle

TripAdvisor users rated this property 5 out of 5

Exceptional resort

Maria W (Antelope, California) on Jul 27, 2023

El Cid El Moro is a beautiful and relaxing Mazatlan resort. The staff is helpful, friendly & professional. There are stunning views, fabulous pools and great activities to choose from. Lastly, there are many restaurants and food options.

TripAdvisor users rated this property 4 out of 5

Family trip

bianca77s (Imperial, California) on Jul 23, 2023

Check in is horrible. They take forever and you have to wait in a lobby with no air conditioning or ventilation. Then you go through the super pushy time share sales agents. You tell them NO and they keep talking. They bothered by calling my room EVERY day. The elevators also have no AC. Once you get past all that, the rooms are very nice and spacious.

View All