OLD and they are only concerned about time share buying. NO a/c in the hotel lobby. Can you imagine arriving to your hotel and its 90 degrees inside. Dinner reservations got messed up every night but one. They did nothing to celebrate the husband's birthday. Water poured in our room during a hurricane causing huge concerns about mold.
Even had fun during a hurricane!
Sep 10, 2021
We had a great time the hotel staff bent over backwards for us. Took great care of us on all levels!! Very friendly and courteous people all of the hotel. Nice swimming pools!!! Even the bell boys and the front desk and concierges were very helpful.
el cid moro
Aug 30, 2021
The staff are great. The only thing is that they rotate them through the areas so you are always getting different servers. I like getting a chance to know them and hear about local places to see that are not in a brochure. The rooms were very nice and the view was phenomenal. We were on the 25th floor and being able to see the ocean and the city at night was beautiful. The breakfast and lunch are good. The dinner was not inclusive at that hotel but you can walk to the one next door for the inclusive buffet. However, I do recommend taking a nightly stroll down the street to three different restaurants that we enjoyed, The Italian restaurant right near the hotel, the Gus&Gus(we had the Gus Gus shrimp) and Muchkins for steak. All three were great places with awesome service. We took one of the little open taxis and just rode down the street for a while looking at the area.
Aug 26, 2021
Food terrible. No beach to enjoy. Wanted more money for specific restaurants even though we paid for all inclusive . Ocean water was very rough staff overal was nice and helpful. Hitel was a little run down in places.
Aug 22, 2021
The hotel is good location. the services overall was good , food was very good in most of the restaurants with exception the Japanese restaurant the food was not as we expected, the services wasn't good .