Overview
You'll love the pleasant comfort of this Mexican-style, low-rise hotel built around beautiful gardens. The serenity and beauty of the swimming pool are unique.
Resort fees include
- Basic Wi-Fi for 4 devices per room
- 2 hours late check out based on availability.
- Transportation between El Cid Hotels & EL Cid Golf and Country Club
- Access to El Cid Golf & Country Club
- Access to the gym
- Unlimited local phone calls
- Access to the business center
- Concierge services
Check in
3 p.m.
Check out
12 p.m.
Rooms
120
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
Amenities
Location

Reviews
Buyer beware!
jessicab20265 (Minnesota) on Jan 24, 2025
I am very disappointed to have to write a negative review. We arrived on Jan 18th and were "upgraded" to the El Cid Castilla. We were told several reasons of why we could not stay at the Granada "pipes, painting etc". If I wanted to stay at the Castilla, I would have booked there. To put this in perspective, I only booked two weeks in advance. If the hotel knew they were doing upgrades to the property, they should not have allowed one to book at the Granada. Even while staying at the resort, we could go the El Cid website and continue to book the Granada. I am extremely unhappy with the Management and hotel to allow this to happen. I just felt that others needed to be aware of the possible change in hotel that you book, and not truly be given an honest reason as to why one may be forced to "upgrade". I have previously stayed at the El Cid Marina Mazatlan and really enjoyed it! When choosing the Granada, we wanted a quiet and relaxing atmosphere. Being "upgraded" to the Castilla was not quiet and relaxing!
This hotel did not meet expectations
Roving28097833916 on Dec 31, 2024
I just returned from a seven day all inclusive stay at the Granada El Sid. Things you must know before go. They will charge you an extra $15 per night of your stay. This is deceptive since it is not clearly stated on their website ??. I was deciding between this and another hotel but went with Granada because it was cheaper, with this additional cost the other hotel would be a better deal. The Access to all hotels on the property is limited.?? I could use the pool and get drinks at the Muro but not food! Yo will have to buy food there. You can view the Marina Hotel but even with all inclusive, you will have to buy your food and drinks there.?? The Granada is quite and dated. There are no activities there.?? I was removed from the hot tub at the Muro that is not included in my all inclusive stay.?? The nightly shows were good but mostly in Spanish so it is different to understand what is going on. There was Karaoke some nights.There is no disco, no music for dancing. That was disappointing ??. The food was ok, but often cold. For the specialty restaurants. It was hit or miss. We went to the Japanese Restaurant twice once it was ok the other time it was terrible. The food was cold and tasteless. My friend lost a hoodie from inside the drawer in his room and another guy lost his shoes. The staff were not very helpful ??. They suggested that he may have left it elsewhere and took no responsibility ??
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