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Overview
You'll love the pleasant comfort of this Mexican-style, low-rise hotel built around beautiful gardens. The serenity and beauty of the swimming pool are unique.
Check in
3 p.m.
Check out
12 p.m.
Rooms
120
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 2 double beds
- Tropical Gardens
- 2 double beds
- Tropical Gardens
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Climate control
- Patio
- A/C
- Hair dryer
- Phone
- Room service ($)
- Safe
- TV
- Purified Bottled Water ($)
- Coffee Makers ($)
*Bottled water and coffee makers in every room ($) (The proceeds from in-room bottled water and in-room coffee are donated to the El Cid Foundation, a non-profit organization)
Amenities
Accessibility
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Activities for children and teens
Kids Club located at the El Cid Castilla
Teens club at the El Cid Castilla
Age ranges
- Children ages: 0 to 12
Check-in and check-out times
Check-out time: 12 p.m.
Connectivity
Wi-Fi
- Lobby
- Room
Dining
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| El Patio | À la carte | International | Breakfast, Dinner | Reservations required |
| Villa Italia Ristorante Italiano | À la carte | Italian | Dinner, Lunch | ($) |
| Sushi Bar | À la carte | Asian | Dinner | Reservations required |
Facilities
- Rooms: 120
Health and wellness
- Fitness centre: on site
- Fitness classes: on site ($)
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Fitness centre with no meal plan available ($)
Location
- Beach access
Meal and plan options
-
All-inclusive: available ($)
- All meals plus snacks
- Unlimited international and domestic drinks
- Room only: Included
Meal plan details
Note: Both EP (No meals included) packages and All Inclusive packages are available at this hotel. All Inclusive ($): Surcharge applies for specialty dishes such as lobster, jumbo shrimp and chateaubriand.
All meals and snacks, unlimited house drinks, Dinner at the specialty restaurants at the sister resorts; Access to the bars and restaurants at El Cid Castilla; fitness center; kids club.
Pools and recreation
Pools
- Outdoor pools: 1
Golf
- Driving range: on site ($)
- Golf lessons: on site ($)
- Mini golf: on site ($)
- Pitch and putt: on site ($)
- Putting green: on site ($)
Water sports
- Snorkeling: on site
Other sports
- Bicycles: on site ($)
- Tennis courts: on site ($)
Other activities
- Daily activities: on site ($)
- Banana Boat Rides (offsite) available ($)
- Hobie Cats available ($)
Shops and services
- ATM
- Business centre available ($)
- Concierge
- Currency exchange
- Dry cleaning available ($)
- Giftshop available ($)
- Laundry services available ($)
- Parking available ($)
- Tour desk
Main Pool
El Patio Restaurant
Sushi Restaurant
Golf
Location
Reviews
Best laid back vacation ever!
marierE6863BV (West Bloomfield, Michigan) on Sep 19, 2021
Love this El Cid resort. So much variety in pools, restaurants and hotels with different atmospheres. We really like staying at the Granada because of it's quite, laid back atmosphere and great staff. All the El Cid staff is so friendly and helpful. They really make you feel welcome and make your stay special. Thank you Granada staff - the hotel manager, Laura, Miguel (at front desk), Edna, Victor, Estephaney, Nelle, Julio and Lilly around the pool and El Patio. At the spa - Jairo and Salvador.. Mexican restaurant - the manager & Caesar. Adult pool - Martin, La Concha - Danielle. We;ll be back to El Cid in early 2022 to see you all again.
Best Personal Service that Anyone could ask for.
Chris R (Fair Haven, Michigan) on Sep 18, 2021
The staff at the resort is so attentive to any need, remembering what you drink including type of wine, what you like to eat and preferences. It was like having your own personal staff at each site throughout the resort. We spent two wonderful weeks enjoying the pools, restaurants and spa. I felt pampered not only at the spa, but also around the pool and restaurants. The staff are so personable and by the end of our stay they felt like friends that I enjoyed seeing each day. Our stay started with a Cat 1 hurricane which quickly turned into a tropical storm and the staff was excellent. The hotel was amazing on making sure we knew the progression of the storm and turned it into more of a welcomed adventure that we hadn't experienced being from the Midwest. Great bands in the Castilla lounge, wonderful buffet at LaPergola. During these Covid times, I never had a concern and was entirely confident that I was going home as healthy as when I arrived.
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