Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.
Overview
You'll love the pleasant comfort of this Mexican-style, low-rise hotel built around beautiful gardens. The serenity and beauty of the swimming pool are unique.
Check in
3 p.m.
Check out
12 p.m.
Rooms
120
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 2 double beds
- Tropical Gardens
- No more than 4 guests in the room
- 2 double beds
- Tropical Gardens
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Climate control
- Patio
- A/C
- Hair dryer
- Phone
- Room service ($)
- Safe
- TV
- Purified Bottled Water ($)
- Coffee Makers ($)
*Bottled water and coffee makers in every room ($) (The proceeds from in-room bottled water and in-room coffee are donated to the El Cid Foundation, a non-profit organization)
Amenities
Accessibility
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Activities for children and teens
Kids Club located at the El Cid Castilla
Teens club at the El Cid Castilla
Age ranges
- Children ages: 0 to 12
Check-in and check-out times
Check-out time: 12 p.m.
Connectivity
Wi-Fi
- Lobby
- Room
Dining
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| El Patio | À la carte | International | Breakfast, Dinner | Reservations required |
| Villa Italia Ristorante Italiano | À la carte | Italian | Dinner, Lunch | ($) |
| Sushi Bar | À la carte | Asian | Dinner | Reservations required |
Facilities
- Rooms: 120
Health and wellness
- Fitness centre: on site
- Fitness classes: on site ($)
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Fitness centre with no meal plan available ($)
Location
- Beach access
Meal and plan options
-
All-inclusive: available ($)
- All meals plus snacks
- Unlimited international and domestic drinks
- Room only: Included
Meal plan details
Note: Both EP (No meals included) packages and All Inclusive packages are available at this hotel. All Inclusive ($): Surcharge applies for specialty dishes such as lobster, jumbo shrimp and chateaubriand.
All meals and snacks, unlimited house drinks, Dinner at the specialty restaurants at the sister resorts; Access to the bars and restaurants at El Cid Castilla; fitness center; kids club.
Pools and recreation
Pools
- Outdoor pools: 1
Golf
- Driving range: on site ($)
- Golf lessons: on site ($)
- Mini golf: on site ($)
- Pitch and putt: on site ($)
- Putting green: on site ($)
Water sports
- Snorkeling: on site
Other sports
- Bicycles: on site ($)
- Tennis courts: on site ($)
Other activities
- Daily activities: on site ($)
- Banana Boat Rides (offsite) available ($)
- Hobie Cats available ($)
Shops and services
- ATM
- Business centre available ($)
- Concierge
- Currency exchange
- Dry cleaning available ($)
- Giftshop available ($)
- Laundry services available ($)
- Parking available ($)
- Tour desk
Main Pool
El Patio Restaurant
Sushi Restaurant
Golf
Location
Reviews
One of the best experience
gabyota1026 (Los Angeles, California) on Jun 17, 2022
It’s was so much fun n a great experience to all my family. I would definitely recommend it to all my friends n close family all my family loved it especially the workers at the food places like the servers n chefs
Great time at the pool!
charlesdetroixpierre on Jun 16, 2022
Had a lovely visit here with the kids. Good cocktails. Staff could be a bit more friendly, but they tried to do a good job overall. Late checkout was not possible. I would come back here but Id love to see more of the area around from a different hotel.
Ready to find your next getaway?
Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.
