Overview
Oceano Palace Beach Hotel is ideally located on Gaviotas Beach, new the most vibrant shopping, sightseeing, nightlife and entertainment in the area. This resort has activities and entertainment for all ages including four theme shows a week and daily beach and pool activities for all ages. Renovated in 2016, Oceano Palace offers you comfort, hospitality and affordability.
Check in
3 p.m.
Check out
12 p.m.
Rooms
254
Inclusions
- Daily activities
- Round-trip airport transfers
- Four weekly theme shows (nightly)
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Mountain view or City View
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Mountain view or City View
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Bathroom with shower only
- Seating area
- A/C
- Alarm clock
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Safe
- TV
- Welcome amenities
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Seating area
- A/C
- Alarm clock
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Safe
- TV
- Welcome amenities
Amenities
Lobby
Lobby
Pool Area
Pool
Pool
Large pool area with lounge chairs, palapas and umbrellas
Pool at night
Seagulls beach overlooking Birds Island
Beach at night
Mexican night at La Terraza restaurant
Roxy Steak & Pizza Restaurant
Restaurant Dining Area
Grand Central Sports Bar
Aqua Bar
La Terraza
Meeting Room
Fitness Centre
Aerial
Location
Reviews
The Oceano Palace Beach Experience
Heidi L (North Manchester, Indiana) on Jul 13, 2023
I've sat on this for a few days because it's hard to sum up everything that happened at the Oceano Palace. It was a tough trip but I do want to give kudos to the staff who did their best to make us feel welcome and taken care of. - After a very long travel day, check-in took close to an hour and we were given zero instruction on how things operated -- bracelet policy, towel lending, restaurant schedules, etc. We were just handed a key and sent on our way - Night one half of our room flooded because our air conditioner was leaking. It took 4 days for them to fix it so we just kept piles of towels under the dripping in hopes of containing the mess - My family is from the U.S. and most of us do not speak fluent Spanish-- no big deal! We understand we're in Mexico and were ready to dive right in! -- a couple employees were very kind and patient with us but many were incredibly rude. The two bartenders than run the indoor-outdoor bar by the pool most of the day made fun of the "Gringas" every time we came to get a drink. It was demoralizing and I eventually just started sending my husband because I was tired of being treated that way. -The restaurant staff was very kind. Unfortunately, the buffet food made 9 out of the 11 people in our group very very ill. We paid for an all inclusive package but were only able to enjoy the food the first half of the week. The last few days we ordered fast food through Uber Eats. I did not think I would be eating KFC and McDonalds and a beautiful Mexican resort. - Ice and water were difficult to come by. We didn't drink the tap water and didn't trust anything but bottled water by the end of the trip. Each time we asked for more water I felt like we were being a nuisance. -The pool -- the pool and beach area are beautiful and they DO get crowded but that is to be expected. Our first few days there, right at the entrance off the property to the beach, there was a broken pipe leaking black liquid that ran a river right to the ocean. It smelled like sewage and seemed extremely dangerous as we had to step around it each time we went on and off the beach. - Activities, I'm saving the best part of the trip for last-- Leo and the group of employees leading resort activities work their butts off. They always have a smile and are welcoming to everyone at the resort-- even the sole American family (that's us!). On July 4th, the activities crew wished us a Happy Independence Day (and we're not particularly patriotic...) and told us that todays activities were dedicated to the holiday. It was an extremely kin gesture with a sole purpose of making us feel welcome. The entire resort should take their lead because if they did, this experience would have been amazing. I would not recommend anyone stay at the Oceano Palace mostly because as I'm writing this I'm still very ill from what I consumed on the property. I was so excited to go to a location that wasn't full of U.S. tourists but I did expect a bit more kindness. I know the U.S. has been less than accommodating to our friends south of our borders and I will always be mindful of that. This experience gave me great perspective on feelings of belonging and being discriminated against because of where you come from. We all have a lot of work to do to put kindness first <3
Stephanie
DayTrip50776111794 on Jul 10, 2023
The hotel is really family friendly and it’s all about having a good time with family and friends. They have different food selections and they have a beach access for everyone. First time here and it did not disappoint.
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