Secrets Wild Orchid Montego Bay reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0

10295 TripAdvisor reviews

TripAdvisor users rated this property 3 out of 5

Nice hotel but I don't think it warrants a 4 or 5 star review

lindabU2575ZK on Feb 24, 2024

Hotel is nice but needs improvement. No real lobby at WIld Orchid and no place to play cards at night. Preferred Club pool was small and very cold. I would think there would be a means to heat the pool when it is unusually cold. Not many people went in. Lifeguard and pool attendants by the Preferred Club were extremely attentive and helpful. Staff was very helpful, also

TripAdvisor users rated this property 3 out of 5

Average at Best

ginafG2982GQ (Saint Louis, Missouri) on Feb 23, 2024

Mediocre Food Hit & Miss service with multiple experiences Rooms had several faulty items Disappointing Entertainment Lack of Pool & Beach seating available Opening times of venues & events consistently late Food & Beverage out of items on several occasions Resort has Beautiful Views, Good Size Pools, Good Variety of Restaurants, and decent Layout to navigate, but our overall experience was not great. First Time at a Secrets brand resort, and most likely the Last.

TripAdvisor users rated this property 5 out of 5

Fantastic resort

gbrownson (Crewe, United Kingdom) on Feb 23, 2024

A beautiful venue and amazing staff. Very friendly, helpful and diligent. Made for a superb week. The Altitude bar at Breathless is great for drinks in the day and the evenings - it has superb views, it’s at Breathless and is available if your in the Preferred room packages - which were worth it. We can’t wait to go back.

TripAdvisor users rated this property 5 out of 5

First time to Jamaica! I will be back!

jam20242024 on Feb 23, 2024

Secrets Wild Orchid is an amazing place! First visit to Jamaica and will probably go back to this resort! Short trip from airport to paradise! The only piece of advise I would say, is when booking a room, if you want to be able to see the ocean view make sure to book accordingly. We didn’t have the ocean view but that was our fault for not requesting one of those rooms because it looks like the majority of the rooms did have an ocean view.

TripAdvisor users rated this property 5 out of 5

Beautiful resort

Lkm0234 (Panama City Beach, Florida) on Feb 23, 2024

This was our first all inclusive experience, but we couldn’t have been more pleased. We did upgrade to Preferred club status on arrival, which gave access to much less crowded and quieter pool and beach areas. Food was good and rarely any wait times. Beautiful resort and weather. Friendly staff, we were especially fond of Robert the bellman, always smiling and recognized us by name when we saw him. Nightly music could be heard from our room, but ended at a decent hour . Overall, great experience and cannot wait to go back. We did take a day trip to Dunn’s River Falls and Luminous Lagoon, (we booked through onsite Amstar rep) and it was amazing!! Highly recommend!!!

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