Secrets Wild Orchid Montego Bay reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0

9462 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Amazing Experience, best vacation ever !

SagiV_13 (Pompano Beach, Florida) on Jul 05, 2022

What an amazing experience. We travel quite a bit and this was one of the most relaxing vacations ever. The hotel is super nice and clean and the staff are the very best. Jamaica is like no other place in the world. the people the culture, the work ethic and respect. Kevoy at the reception desk was a superstar and so was the manager Knollis King. The staff were fantastic everywhere from the bell hop, reception, excursions, restaurants, cafe's entertainment, they work so hard and try to make the guests feel comfortable. We loved the beach, the pool, the little 24hr cafe, the shops, the gym, the restaurants, the night club and the activities. everything was eyrie... We definitely want to go back and spend a whole week there. Thank you Thank you !!

TripAdvisor users rated this property 4 out of 5

Wonderful place to visit

A7165NAbrittanyf on Jul 05, 2022

I came to Secrets Wild Orchid for a wedding and I had a wonderful time! Genie, Pebbles and Megastar were great at getting guests involved in games and trivia at the pool. Andrae, Captain, Leroy and Junior are the best bartenders. Only reason for 4 stars is that room service took FOREVER and would sometimes not be your full order.

TripAdvisor users rated this property 5 out of 5

Nice

r0smariad (Philadelphia, Pennsylvania) on Jul 04, 2022

Amazing atmosphere and friendly staff. Rooms were always clean. Great food! Yes i am foodie even though I am vegan. Overall everything was amazing and i will definitely book this resort again. Ps please tip your waiters they deserve it!

TripAdvisor users rated this property 5 out of 5

Yaaman what a place.

philipsY7363SG on Jul 03, 2022

We stayed at secrets wild orchid for 2 weeks in june2022. What a lovely place for a vacation. The people and staff at this hotel are so friendly and always have a smile on their face. Special thanks to our maid Anna kay , what a lovely person ,and to the poolside drinks staff Tyrone, tanisha hopefully I've spelt her name correct & Daniel.These four people are an asset to your workforce. What a fantastic place , the only thing I would change is change of reception layout & buffet restaurant in the evening. Would we return , yes . Mr & Mrs strevo

TripAdvisor users rated this property 2 out of 5

Disappointed

dapsinVA on Jul 02, 2022

make a long story short. Secrets Wild Orchid Montego Bay is substandard. Would not stay there again unless it was free. We had three rooms paid for ocean front. One room’s view was blocked by a palm tree. Another room smelled of mold and was very damp. The food was just ok. The bar tenders were awesome. We were tipping big. Some of the on site events were private only. So a little confusing about what we could attend. In door silent party didn’t make sense. I think they didn’t know how it should work. Everyone’s headset played the same music. A plus, Chad was awesome what an amazing entertainer. It was obvious he loves his job. At the expense of being so negative, I will stop here. Bottom line, try another resort

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