TripAdvisor Traveler Rating

We stayed last September at St James, this year we thought we would book secrets wild orchid as restaurants and entertainment would be closest. Unfortunately ownership I believe has changed Cabanas have been added around pool s on both hotels and you have to pay,sunbeds have been moved away and there is a lack of parasols,Dining is similar but lack of butter portions now in a dish but not proper butter,yogurts are now not branded just in a jar,it's a shame just cutting back,we are still here and will try to make the most of it, I don't believe changes are for the better,probably the last time here such a shame.

Located on a few different coves and beaches. Beautiful sunsets looking to sea and towards mountains of lush green vegetation. Plenty for everyone to do here! Whether you want to go on a guided snorkeling trip with staff, take out a paddle board, go kayaking or do a little yoga, Or just relax! Secrets Wild Orchid has something for everyone. My room was a good size with a very comfortable bed and pillows.

We stayed at Breathless and frequently went over to Secrets, we had do much help from Stephen who was so accommodating to out needs and so friendly! He made our stay that much better, I hope every guests gets the pleasure of experiencing his hospitality!

I went with my wife for our honeymoon. Prior to the vacation, I had called the resort to inquire about something be done for us for our honeymoon. The person told me that when we check in, to let them know then. When we checked in and told them, they told us we should have told them earlier. They told us they would send us a bottle of champagne and some other stuff but we would have to talk to the concierge the next day to get the free goodies. We did and NOTHING that was mentioned on the resort's website was offered. Nothing was free and everything needed a payment. We didn't even get a honeymoon sign on our door. That was a let down. We asked on 3 different days for something and nothing was done. Room service took 1+ hours to arrive. There was no dinner buffet which is weird. A La Carte dinners were no reservations so every night you had to wait for a table. Beaches were very nice but small. If you weren't out of your room by 9AM you would not find a chair and had to wait for someone to leave in order to get something. Food and drinks were absolutely incredible. The rumours of Jamaica having the best food were true in my opinion. I loved it. The staff were friendly and nice, not everyone though. I have experienced way nicer in other countries. The Resort is also extremely small. I'm used to Bahia Principe type resorts with multiple resorts on the property easily accessible with multiple different kinds of restaurants to visit but this resort was very very small. It did not seem like a 5 star resort honestly speaking.

My husband and I attended this resort November/December 2024 for our honeymoon and it was very disappointing. We will not be recommending this resort to anyone and we likely will never go back to a Secrets resort again as they have really gone down hill. - Our biggest issue was the food... it was HORRIBLE. We struggled to pick a place to eat each day because the food quality was very poor and everything was just reused constantly. Everything at the breakfast buffet was the same food, plus a bit more, at the lunch spots. The "specialty restaurants" also reuse the buffet food. My husband ordered some kind of beef stir fry at dinner and it was the exact food he had earlier that day for lunch at the buffet. Most items at the restaurants were just barely warm and sometimes cold when you received it at your table. Our stay was 10 days and we were ready to come home after 3 days of trying all the restaurants. The lines and waits were also quite long to get into any of the restaurants! We do understand food waste is huge and they have to minimize that somehow but this was not acceptable. We witnessed multiple people walk out of restaurants because they couldn't eat the terrible food. - Our room was clean but VERY loud! You could hear everything through the gap under the door. We were not able to sleep in as the resort often started pressure washers and lawn mowers first thing in the morning plus any of the guests getting up and leaving their room would create a lot of noise as the doors slam and echo in the hallways. - I will say the staff were all very nice and helpful and the issues I have outlined were not a result of them, this is a bigger problem. Overall this resort was overpriced and I don't think we would go back even if it was offered to us for free. Secrets has really gone down hill and it is far from luxury