Secrets Wild Orchid Montego Bay reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0

10116 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Top tier butler service

Matthew K on Sep 30, 2023

My wife and I visited wild orchid for our honeymoon. We’ve been to several all inclusive resorts but our butlers, Kenroy and Duran were the best we’ve ever had. They anticipated our requests and executed them with ease. Even with that being the case, they were hoping they could do even more for us. That kind is f service has been unmatched. We would go back just to see them.

TripAdvisor users rated this property 4 out of 5

Great staff

Mr_Fane3263 (Dallas, Texas) on Sep 30, 2023

The staff was great from the greeter’s to the restaurant staff food options were limited especially for vegetarians. Beach spool and entertainment was also a thumbs up. Room service could’ve been better. And the beds were uncomfortable for some reason. Also the drinks were watered down with limited choices.

TripAdvisor users rated this property 5 out of 5

Beautiful Montego Bay

mel02019 on Sep 29, 2023

Despite reading some iffy reviews, I have to say our stay at Wild Orchid was excellent! Upon arriving, Curtis helped us with our bags and made sure we liked our room after the fast (!- timing is everything?) check-in. The room had two beds as we asked (very comfortable) and was very clean. The vista of the bay and hills from the hotel is breathtaking. The water is crystal clear. The sunsets were stunning. I chose to take part in activities starting with excellent yoga with Elissa in the gazebo in the bay. The entertainment staff, especially the fun and energetic Trixie and Skye, ran bingo, history and patois lessons, trivia games, volleyball, etc. at the pool. Don’t miss Richard’s water aerobics class (even if you don’t like water aerobics??). The nature walk around the property with kind, knowledgeable Elaine was fascinating. She pointed out many types of trees, landscaping and fish. I loved her singing too! The food at the breakfast buffet ,including delicious coffee, fresh fruit smoothies, omelet station,-and the lunch buffet (end with fabulous ice cream and toppings) were very good. A friendly greeting by Kamaria et al, at the entrance was welcome. Delicious coffee drinks and snacks at Coco cafe were always available. Of course you’ve read about the jerk chicken cart and fresh coconut/sugar cane cart at the beach for an afternoon snack. Dinners were good! Keneisha at the French restaurant was a particularly delightful waitress. Diane at the lobby bar always remembered what we liked. The entertainment at night is at the end of the property overlooking the bay. The steel band was fabulous! We also enjoyed Reggae /Bob Marley night. Trixie ran a fun, fun, fun light party on the beach. And much more! Just sitting and enjoying the pool (always towels and buckets of bottled water) and beach ( and drinks) would also make a fine vacation… Were there some mosquitos? Yes, but I believe the resort sprayed. There is no screen on the terrace door so a couple of mosquitos might get in your room. Ok- and the lobby is not as big as other resorts. Just little things. Amstar came on time to take us to the airport. Jamaica farewell.

TripAdvisor users rated this property 3 out of 5


lynnhawk24 (Florida Keys, Florida) on Sep 29, 2023

I would not go back. It’s not worth the money . Ive been to Jamaica a few times and this place is not worth the money. I book the preferred room to get the VIP experience and I must say the service was average

TripAdvisor users rated this property 4 out of 5

Overall good

tljones96 on Sep 29, 2023

Overall stay was good. Beautiful scenery and staff was really nice. Food was good. Jerk chicken man on point lol and entertainment was pretty good as well. I would definitely go back to this location.

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