All inclusive

Secrets Wild Orchid Montego Bay

Montego Bay 5.0

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Overview

Completely encompassed by the crystal-clear Caribbean, Secrets Wild Orchid Montego Bay sits serenely on over a ½ mile of private beach on the Montego Bay peninsula. This adults-only resort features breathtaking ocean views and superb amenities. The world-class spa showcases lush gardens and fountains to refresh relax and rejuvenate with pampering treatments and massages. In addition to enjoying all the benefits Secrets Wild Orchid has to offer, guests will have the opportunity to utilize all of the privileges available next door at Secrets St. James Montego Bay

Check in

3 p.m.

Check out

12 p.m.

Rooms

350

Rooms

Junior Suite Garden View
  • 1 king bed, or 2 queen beds
  • No more than 3 guests in the room
Junior Suite Garden View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • TV
  • CD/DVD Player

Junior Suite Oceanview
  • 1 king bed, or 2 queen beds
  • No more than 3 guests in the room
Junior Suite Oceanview
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • TV
  • CD/DVD Player

Junior Suite Oceanfront
559 square feet
  • 1 king bed, or 2 queen beds
  • Oceanfront
  • No more than 3 guests in the room
Junior Suite Oceanfront
559 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • TV
  • CD/DVD Player

Preferred Club Junior Suite Ocean View
  • 1 king bed, or 2 queen beds
  • No more than 3 guests in the room
Preferred Club Junior Suite Ocean View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • TV
  • CD/DVD Player
Additional details

Preferred Club privileges:

  • Private Preferred Club Lounge
  • Preferred status and amenities
  • Private check-in and check-out
  • Concierge services
  • Daily continental breakfast service in Preferred Club Lounge
  • Afternoon hot and cold hors d’oeuvres served in Preferred Club Lounge
  • Exquisite desserts and fine liquors in Preferred Club Lounge
  • Complimentary newspaper in Preferred Club Lounge (English or Spanish)
  • Complimentary computer access in Preferred Club Lounge
  • Upgraded mini-bar service
  • Upgraded bath amenities
  • Steam press

Preferred Club Junior Suite Ocean View Swim-Out
  • 1 king bed
  • No more than 3 guests in the room
Preferred Club Junior Suite Ocean View Swim-Out
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • TV
  • CD/DVD Player
Additional details

Preferred Club privileges:

  • Private Preferred Club Lounge
  • Preferred status and amenities
  • Private check-in and check-out
  • Concierge services
  • Daily continental breakfast service in Preferred Club Lounge
  • Afternoon hot and cold hors d’oeuvres served in Preferred Club Lounge
  • Exquisite desserts and fine liquors in Preferred Club Lounge
  • Complimentary newspaper in Preferred Club Lounge (English or Spanish)
  • Complimentary computer access in Preferred Club Lounge
  • Upgraded mini-bar service
  • Upgraded bath amenities
  • Steam press

Amenities

  • Elevators.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Adults only

Type Amenities
The Lounge Bar, Piano bar Live music
Manatees Swim Bar, Swim-up bar
Marlin Bar Bar Open air
Barracuda Beach Bar Bar, Beach bar Open air
Piano Bar Bar, Piano bar Live music
Rendezvous Lobby Bar Bar, Lobby bar Live music
Revive Juice Bar Bar
Sugar Reef Pool Bar Bar, Swim-up bar
Desires Music Lounge Nightclub Dance floor, Live DJs

Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Select public areas
  • Room

Internet

  • In room wired available ($)
  • Business centre available ($)

Type of restaurant Type of cuisine Open for Additional Information
Seaside Grill À la carte American Lunch
Bordeaux À la carte French Dinner
Blue Mountain À la carte Caribbean Dinner
El Patio À la carte Mexican Dinner
Himitsu À la carte Asian Dinner
Portofino À la carte Italian Dinner
World Café Buffet International Breakfast, Lunch
CoCo Café Café Coffee and Pastries Snacks
Oceana À la carte American Lunch

  • Rooms: 350

  • Fitness centre: on site
  • Fitness classes: on site
  • Salon: on site ($)
  • Sauna steam room: on site
  • Spa: on site ($)
  • Spa treatments: on site ($)
  • Water aerobics

Lot 59A
Freeport
Montego Bay, Jamaica
866-467-3273
8 km from MBJ

  • All-inclusive: Included
    • All meals plus snacks
    • Unlimited international and domestic drinks

Guests can Sip, Savor and See at nearby participating resorts from 6 p.m. to 1 a.m. every evening. Reservations must be made through the Resort concierge in advance. Restrictions apply. Visit www.amresorts.com/sip-savor-see for details.

Pools

  • Jetted pools: 1
  • Outdoor pools: 2

Water sports

  • Motorized watersports: on site ($)
  • Non-motorized watersports: on site
  • Scuba diving: on site ($)
  • Snorkeling: on site

Other sports

  • Aerobics: on site
  • Tennis courts: on site

Other activities

  • Beach activities: on site
  • Casino: on site
  • Daily activities: on site ($)
  • Games room: on site
  • Bocce Ball

  • ATM
  • Baggage check
  • Business centre available ($)
  • Concierge
  • Currency exchange
  • Dry cleaning available ($)
  • Giftshop available ($)
  • Laundry services available ($)
  • Meeting facilities available ($)
  • Shopping onsite
  • Tour desk
  • Wedding chapel available ($)
  • Safety deposit box at front desk available ($)

Location

Address
Lot 59A, Freeport, Montego Bay, Jamaica
8 km from MBJ airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 4 out of 5

A Little Short of Perfection

Jim Z (Mechanicsville, Virginia) on Jan 29, 2023

We have visited 5 all-inclusive resorts in the Caribbean so far (two on Jamaica, one each at Punta Cana, DR and Antigua and most recently, Secrets Wild Orchid on Montego Bay. Unfortunately, this last resort left something to be desired. In short, maintenance on this facility is lacking and service leaves something to be desired. Secrets Wild Orchid shares facilities with Secrets St. James Club, 2 Preferred clubs and the Breathless Resort. The Wild Orchid and St. James building are 5 stories tall with the only one set of customer elevators located away from the beach. There are several interesting restaurants and the grounds are attractively landscaped. However, routine maintenance of the grounds is lacking . Tropical foliage routinely sheds and need almost daily cleanup. Not at this resort. As soon as we entered the reception area, we noticed the chipped paint and rusted surface on the reception desk. The information we received at check-in regarding the tennis facility was incomplete; we were not told that the one tennis court had to be reserved nor were we told about the M-W-F morning tennis clinic. The surface of the tennis court is deteriorating. We were not given orientation of the room when we arrived which was done at the other resorts and it took a while to figure out all the switches and features. The only orientation we received to the property was a small, confusing and out of date map. Our first experience with room service resulted in a wrong entree. We heard from other guests that they ordered room service which never came. Often, the maids did not have fresh bath towels when they made up the room; they usually remembered to bring them later. When we arrived the door latch to our balcony would fall out of the door and thermostat could not be adjusted. Maintenance repaired the door latch after we called, but their response to the thermostat was to turn off the AC if we were cold. During our two weeks, the flush valve on the toilet would frequently jam and continue to run until released. It was never repaired even though I was there when the main called it into maintenance. Ordering drinks at the beach and pool bar was always an adventure. The recipes and glasses for the same drinks would vary considerably. Late in the afternoon you may have to wait for clean glasses or choice a different drink because they have run out of ingredients. We learned our first full day that Wild Orchid and St, James does not have enough beach chairs and umbrellas. Consequently, Wild Orchid and St. James guests must pick up towels, generally before 6:30 in the morning and reserve beach along the beach and around the pools. And guests are not restricted from bringing their own speakers to the beach, so most days we were subjected to someone else’s choice of music. In mid to late afternoon, the resort entertainment team would crank up some island music around the pool for the entire hotel to hear. These facilities are popular as wedding venues and corporate bonus parties. On those evening we were treated to loud music until 10:00 PM. The dinner menus were unique and not the normal recipes you would expect coming from the United States. The oriental restaurant includes a hibachi dinner (reservations required) accompanied by loud chefs. Their Pad Thai was unique – instead of Asian rice noodles, it was prepared with linguine. The breakfast buffet is well stocked put you have to wait for the hostess to assign you to a table. The inefficiency in which they clear, clean and reset the tables can be frustrating and was a frequent topic of conversation. In summary it is a beautiful facility if you can be patient with the service.

TripAdvisor users rated this property 2 out of 5

Don’t go!

622alexandraz (Mendon, New York) on Jan 29, 2023

Rooms are ok, found the staff very friendly. Towel game played, no where to lounge, unless you get up at 7:00. Very small beach. The absolute worst food, and long wait time, especially at breakfast. Hyatt should be ashamed. Be careful of timeshare, they try to entice you with $300 coupons, then you need to attend a presentation, they advise you to bring ID and credit card, okay sure. I was aware of this, prior to checking in.

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