Overview
Reconnect with nature at Le Westin Resort & Spa, Tremblant, Quebec. Find peace of mind and stimulate your soul at our hotel, just a short walk from the ski lifts and Le Diable Golf Course. Located in the Mont-Tremblant pedestrian village, our close proximity to a multitude of shops, restaurants and activities will make your stay memorable. Swim in our heated outdoor pool, absorbing its nutrients. Mont-Tremblant is a place like no other for business and social occasions. Our hotel offers nearly 4,000 square feet of thoughtfully designed space that can be adapted to accommodate weddings and corporate retreats alike. At the end of the day, guest rooms equipped with plush bedding, an open living area, complimentary Wi-Fi, a kitchenette and fireplaces in select suites will ensure you have a restful stay.
Check in
4:00 p.m.
Check out
11:00 a.m.
Rooms
122
Inclusions
Rooms
Amenities
Location

Reviews
HORRIBLE FRONT DESK SERVICE AND ATTITUDE
nickbC6124RX on Apr 17, 2023
Tried to check in at 1pm and was rudely instructed that check in is 4pm...ok ...disappointing but fair enough. 4pm rolls around .....and the room is still not ready ....and the attitude still continued. I get cut off from speaking and when I stop her from talking over me, she claims I'm harassing her and she won't serve me IF I continue with that tone. ask for the manager, but she's not available. finally get checked in at 4:15 -20pm . I request that the manage calls when she's available.... that takes over an hour for that to happen. Manager is nice enough, offers a 10% discount and apologies that they are extremely short staffed, claims she cleaned 10 rooms herself that day. IF the manager of the Westin is cleaning rooms you can imagine the service level of this "4 star hotel" get into the room and its 25 degree and the AC wont go on . Call downstairs and they claim the AC system has not been turned on for the season !?!?!?! what a clown show . The excuse...its unusually hot this week but it's going back down next week . ....fine but I'm checked in this week not next week and its 25 in the room I cancel my dinner reservation plans at the hotel because I can only imagine the service level if the manager is cleaning toilets. made plans to go to pool to cool down and relax .... only 10 chairs for all the hotel guests (and they are fully booked) ....as you can image ...they are full after an uncomfortable hot night we call down for a late check out ... check out is 11am ...we were requesting noon of course.... they can't accommodate a late check out .....ask to speak to the manager again (figure this is the least they can do) .....we get puts me on hold for 5 minutes....come back to tell me she's busy and I'll get a call back(she must be cleaning rooms) .....ok we wait over an hour ....still no call ...so we go down in person.......finally get to the manager and get the late check out so frustrated at this point we check out at 11am anyway and wave good riddance to this joke of a hotel honestly people save the frustration and go to the Fairmount. It may be slightly more but at least they understand service
Great family vacation
stetsoninc (Mamaroneck, New York) on Feb 19, 2023
This was a family trip and we booked the 2 bedroom suite that is very spacious for a family group. We have stayed here before and were looking forward to the great hot tub and outdoor (very) heated pool. The location is ideal and very close the lifts. The staff was wonderful (in particular the valets which is a must to use upon arrival). We were in room 515 which is the highest floor for the suite and it was very quiet location at the end of the hall and no room above us. The only negative is the restaurant which is a one star. We are Titanium travelers with the free breakfast amenity which turned out to be only cold food. We got the hot food upgrade for $10 per person. The food was average to terrible and we did not visit the restaurant again even having free vouchers in hand.
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