Hampton Inn and Suites Opryland reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.6
  • Location 4.6
  • Rooms 4.5
  • Service 4.6
  • Value 4.3

1804 TripAdvisor reviews

TripAdvisor users rated this property 1 out of 5

Do Not Stay there

Dean O on Apr 11, 2025

They should pay you to stay there. The room was dirty, the bath room smelled. It was an overnight business trip and I could not wait to get out of the leave. They offer free breakfast but based on the cleanliness of the place I was scared to eat there. I will never stay at a Hampton again.

TripAdvisor users rated this property 1 out of 5

Did not meet normal Hilton Standards!!

cherylinak (Wasilla, Alaska) on Nov 15, 2024

As a Hilton member, did not meet Hilton standards at all!! Had reservations for one room for 2 nights for 2 beds, arrived an only had a king bed available. Room was incredibly moist to the point that our glasses were fogging up; carpet was wet; bed lights were coming off wall; toilet didn’t flush and the smell was nauseating. Moved us to a different room fro 2nd night and it had broken lights, a sink that wouldn’t drain and plug ins that didn’t work in the bathroom. Poor maintenance upkeep.

TripAdvisor users rated this property 2 out of 5

Book this Hampton property only as a last resort.

Irene H (Baltimore, Maryland) on Nov 14, 2024

Hotel is under renovation from 8:30 AM till 6 PM six days a week. First room had dripping faucet, stain on the bottom sheet, and inoperable TV. Replacement room was dark and gloomy. The grab bar in the tub was barely helpful for getting in and out. bed was comfortable.

TripAdvisor users rated this property 5 out of 5

Pleasant stay with Family and Friends.

S D (Ellenwood, Georgia) on Sep 24, 2024

Wonderful time with family and friends. Front desk staff Tori is friendly. Bob in sales is Awesome and a pleasure to work with for large bookings. I will stay at this location again. I'm walking distance to some restaurants including Cracker Barrel and McDonalds.

TripAdvisor users rated this property 2 out of 5

Dirty room

Brittney H on Jul 28, 2024

The room was dirty with food in the floor, crumbs in the chair, hairs in both beds, and a brown substance on the bedding. The lamps weren't attached well to the wall with one being zip tied together. When I reported it and requested another room (I would have left but it was late at night and we had other people already unpacked in their separate room), the girl at the desk only handed me another room key without saying anything else about it. Then someone else in my party saw her shaking her head at me as I turned to walk away. The man at the desk the next morning apologized and took $20 off my bill.

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