TripAdvisor Traveler Rating

Our first trip to Atlantis and my family absolutely loved it. We went in February and it was a little on the colder side but we still enjoyed the water park and the beaches. The resort was beautiful and clean and the staff was attentive and very helpful. We took advantage of some of the marine experiences and the staff was wonderful with boy our childern (6&8). We really enjoyed our stay and we cant wait to come back!

Very unimpressed and would try a different resort. The only reason to come back would be the water park but half the rides were closed which was just another disappointment.

I stayed at Atlantis Royal while attending a conference. The hotel is massive and boasts impressive features, including stunning blue water views and a fantastic gym. However, the property is showing signs of wear, particularly in high-traffic areas like the elevators and common spaces. My room (7530) offered a nice water view and fresh carpeting but had several maintenance issues: a non-functioning deadbolt, a running toilet, one worn-out bed, and furniture doors that wouldn't close properly. The pricing feels excessive across the board. Cigars cost over $50, and brunch at the Poseidon Table runs $68 per person. The conference food was disappointing—my lobster was so overcooked it turned to mush and was inedible. Despite the beautiful surroundings, I cannot recommend this hotel given the maintenance issues and poor value for money.

Ovan made my family and I feel so welcomed when we arrived at The Royal with his big warm friendly smile. He was very thorough with all my questions and super helpful! My family enjoyed our stay. Great location. Clean room.

This was very disappointing this was booked for my kids birthdays your website didn't state the main water slides where closed. So no walk through aquarium no slide through the shark tank no slides on the main waterside so this was a bad experience we spent so much money and got cheated. We should have been informed that the water slides were closed they knew for weeks before our arrival. Then my kids were disappointed so I spend another 1200 on swimming with kids. This was not a good experience.