Sunset at the Palms Resort and Spa reviews
4100 TripAdvisor reviews
Warm & Friendly Serenity
Sommerhus_Wahl (Waterdown, Canada) on Nov 04, 2024
We had an absolutely magical 5-day getaway. A perfectly chill few days on the beach and poolside, including a trip to the spa, and some great cocktails and excellent food (the Chef's Showcase night was a standout favourite). Most importantly, Sunset At The Palms had the warmest, friendliest staff you could imagine. It's no wonder we met many other guests who returned every year! We felt so welcomed and looked after at every moment from every single person — the concierge, all the servers, the chefs, the lifeguard and security personnel, even the crossing guard who makes sure you get safely across the road. A single offhand comment on the morning of our last full day there to one of the beach bar staff about missing out on snorkelling (the large catamaran needs 6 guests signed up), led to him introducing us to the captain of a reputable glass-bottom tour boat moored nearby. Within an hour we were on the water for a very reasonably priced private excursion! Bring cash, because the folks there earn their tips with gracious kindness and care. This small resort is all about relaxation, not loud parties. The private, individual cabins are elevated off the ground, set among lush gardens with birds, small lizards and chirping tree frogs. The dining areas are all under cover but except for the Lotus Leaf fine dining restaurant, they're open to the outdoors so you’re never far from greenery and the sounds of nature. So calming and restorative. The beach was quiet, the surf was gentle, and the sunsets are STUNNING.
The most relaxing and joyful time
Stefania S on Oct 30, 2024
My husband and I had a wonderful stay at Sunset at the Palms. Sunset is a unique all-inclusive resort immersed in a tropical landscape. The hotel rooms are located in beautiful wooden structures; not the usual concrete hotel type. We stayed in the King Bedroom and it was very comfortable, no complaints. The staff is made up of the most courteous people we ever met; everyone is there to greet and help you. The food is outstanding with multiple choices of a la carte and buffet restaurants. I mostly ate fish always fresh and delicious. There are multiple bars on the property to satisfy anyone's thirst! The beach is amazing, you won't be disappointed: fine sand and crystal-clear warm water. The resort also offers free water sports. We had the wonderful experience of swimming in the Caribbean Sea while raining; it was exhilarating! If you need time to escape your busy life there is no better place to find relaxation!
Phenomenal cozy experience!!
Chantelle C on Oct 29, 2024
It was a wonderful experience for me. The staff made me feel like family and I didn't feel alone at all! Food was phenomenal, the boat cruise was fun, the room was so cosy I didn't want to leave. Special thanks to Bianka! She made my stay a seamless experience! She's a warm young lady who made sure I was always ok. I'll definitely be recommending a stay with my friends and family!!! -Enid
Excellent!!
Sara H on Oct 29, 2024
We have found our home away from home! We will be back next year! So relaxing and the staff is so friendly and welcoming. They’re always happy! Brittany is The BEST bartender, my husband is sober and she went out of her way to make him fruit drinks
Beautiful Tree House Garden
Ginger D (Chico, California) on Oct 28, 2024
So relaxing I almost thought I’d melt and never get back up. All-inclusive experience with dining and drinks (cocktails too) made this easy and convenient for every part of the day; I could grab a jiggy coffee for a spiked morning beverage or delight in a blended Miami Vice while at the private beach under a bungalow. Food was pretty good and themes varied by the day. There’s a couple restaurant-style options that take reservations that are also available in the all inclusive price. The staff were more than kind and obliging to all my wants and needs. The gardener is passionate about the grounds and it shows; it’s beautiful and cared for. The rooms are cozy and have what you need between deciding where you’re going to chill for the day. Honestly there’s lots to do in Jamaica but my calling was either beach side or pool side for my vacation; this resort didn’t leave me wanting and inspired me to take advantage of what it offered.