Sunset at the Palms Resort and Spa reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5

3777 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Best time of my life

KristoffTroy (Brooklyn, New York) on Jan 30, 2023

First trip out of the US in years, spent my birthday here in Negril. Originally from Jamaica but never experienced Negril. The resort is wonderful from the VIP fast tracking at the airport to the food, the room and the catering from the workers at the resort. The Spa massages is to die for Ms. Brenda will the nicest massage that your body has been dying for. Amanda is the best at what she does at the front desk at booking all of your trips you want to do while you’re on vacation. Transportation Drivers Harry and Mr. Sinclair well respected individuals and very knowledgeable about the history of Negril. Overall the resort is very relaxing, quiet and just breathtaking. If you looking for a stress reliever and a quiet relaxing gateway with your significant other is the place to go. I will be returning next year.

TripAdvisor users rated this property 5 out of 5

Paradise in high style

WildmanSteve (Auburn, Alabama) on Jan 29, 2023

We spent 7 nights at this wonderful resort, and celebrated my wife's 50th birthday while there. There was literally nothing that we didn't find delightful about our experience. We arrived on a Thursday and were escorted to our cottage, which was very comfortable and had all the amenities we could want. We experienced the buffet for the first time and the quality of the food was superb. Our concierge was Amanda, who took a liking to us immediately and called us "Sunshine" the entire week. Our personal concierge was Shinnel who also took very good care of us. After a day at the pristine beach, we experienced the Chef Showcase our second night. Head chef Romaine was not only entertaining, but was very talented and treated us to many delicacies during the dinner, and took special care to cater to my wife's lactose intolerance, providing special items that suited her taste. Each day the selections on the buffet surprised and delighted our tastebuds, a special thanks to Syllan, who prepared many items but thrilled us with his Ackee Stew! We did the Rick's Cafe excursion one day, had lots of fun at this Beach Bar tourist trap, where the drinks and food were overpriced, the music too loud, and enjoyed watching a professional cliff diver do a triple from 75 feet! Tuesday was my wife's birthday, and I had arranged for the "Romantic Dinner" package, which started with Breakfast in Bed, continued with a Couples massage by the incredible and wonderful LaShawna and Brenda, and ended with a private dinner under a gazebo in the jungle. Mr. Mirie was our chef for the night, and DelRoy was our fantastic waiter, and both were absolutely delightful and again went out of their way to cater to my wife's food allergy. DelRoy was so wonderfully attentive and sweet as he could be...he searched us out the next two days just to say hello and make certain we were happy. Wednesday we treated ourselves to lunch at the Office of Nature, just about 50 yards down the beach, for a fresh lobster grilled to perfection. That evening, instead of the normal buffet, we were treated to a bamboo bonfire on the beach with a huge buffet of BBQ ribs, lamb shanks, chicken, pork and steaks with more sides than we could eat. It was the perfect last night to a beautiful week in what is now our favorite resort. My wife took advantage of the provided stand-up paddleboards and went out exploring three times while we were there, and every one of the staff were friendly, kind, and went out of their way to make our visit the best ever. I highly recommend Sunset at the Palms for those who are looking to relax, eat some great food, drink some great drinks, and have some fun without being subjected to a constant party atmosphere. Kudos go out also to Paul at the Piano, who is a fine entertainer and very nice person. One love and respect to the entire staff, we hope to return soon!

TripAdvisor users rated this property 5 out of 5

I’ll be back ;-)

fboot58 (Niagara-on-the-Lake, Canada) on Jan 26, 2023

Luscious green gardens all around the property. Cute duplex cabins on stilts with private patio. Built in 1975-76. Linstead the gardener is very justifiably proud of the natural landscape. Good food served daily via buffet. Reserve a dinner spot in the a la cart Chef Showcase, and the Lotus Leaf. Olivia and her peers kept the room fresh and clean despite the sand we somehow managed to drag in. The beach is across the road, which you cross with the help of a crossing guard. Bring a Floatie for the ocean, wear lots of sunscreen. Bugs are sprayed every evening and were not a problem. I suppose you could find nightlife if you wanted but we were content with the Piano Bar and a game of cards. Bring a refillable thermal cup and stainless straw for your drinks. Wednesday nights there is a fab BBQ on the beach which everyone attends. Cornelius, Claudette, Vanessa, Kevan, Kevon, Richard, Jason you made our stay a wonderful relaxing one. Thanks for the memories.

TripAdvisor users rated this property 5 out of 5

Quiet and peaceful, unique stay for those seeking calm

Jet18528264314 (Bethany Beach, Delaware) on Jan 21, 2023

Relaxing, quiet, and perfectly intimate. Please don’t change a thing, it’s exactly as it should be for those seeking quiet moments in a beautiful setting. The cooking class meal is a must - by far the most delicious food that we had during our stay and something that should be served more often on the buffet.

TripAdvisor users rated this property 5 out of 5

Positive vibes only

Sarah C on Jan 05, 2023

One of a kind experience in Jamaica!! The staff, food, amenities, beach, all around positive vibes everywhere we went. Big SHOUT OUT to the staff at the spa; Brenda, Joelena & Lashauna were all amazing at giving massages. They are so kind & create a tranquil experience. Honestly, all the staff deserve a recognition as they really make the place so positive.

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