Sunset at the Palms Resort and Spa reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.7
  • Location 4.6
  • Rooms 4.5
  • Service 4.7
  • Value 4.5

4415 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Gorgeous Getaway

Anna S on Jul 10, 2026

Our stay at Sunset at the Palms in Jamaica was absolutely amazing! The staff truly made our experience unforgettable — everyone was so kind, welcoming, and went above and beyond to make sure we felt taken care of. When I started feeling sick during our trip, the staff helped me with remedies and advice, and their genuine care meant so much. We loved the peaceful adults-only atmosphere, the beautiful beach, the sweet cats wandering around the resort, and the incredible on-site masseuse who gave one of the most relaxing massages I’ve ever had! The food and drinks were delicious, and we loved that the resort had everything we needed without ever feeling like we had to leave. We booked the catamaran excursion to Rick’s Cafe through the resort, which was such a fun experience. Sunset at the Palms was the perfect place to relax, unwind, and enjoy Jamaica. We had an unforgettable time and would absolutely recommend it to anyone looking for a beautiful, peaceful getaway!

TripAdvisor users rated this property 2 out of 5

Not worth the money

Frankie V on Jul 09, 2026

The resort was very run down, and there wasn’t much to do on the property. The entertainment was basically nonexistent. The service was okay overall, with the exception of a few staff members who were helpful and pleasant. Having to cross the street to get to the beach was also a hassle. On top of that, it was hard to actually enjoy the beach because vendors constantly approached us for hours. Even after politely saying no or ignoring them, they would still come back repeatedly, which made the experience frustrating. The only good thing about the stay was the food, which was actually enjoyable.

TripAdvisor users rated this property 5 out of 5

Cozy Comfort and Exceptional Service

Gary L on Jul 06, 2026

My wife and I absolutely loved our stay at Sunset Palms in Jamaica! Being surrounded by beautiful palm trees and lush tropical plants made for such a peaceful and relaxing experience. The staff were incredibly warm, caring, and always made sure we were comfortable throughout our stay. Everything about the resort was wonderful—from the atmosphere to the service. It's the perfect place for a romantic getaway, and we can't wait to return for our second visit. Highly recommended!

TripAdvisor users rated this property 5 out of 5

Home away from home

Climber708754 on Jul 04, 2026

This was our third trip to sunset at the Palms and we are already looking forward to booking our fourth shortly. If you're looking for relaxed, laid-back all-inclusive that won't break the bank than this one's for you. The staff is incredible and they cater to your every need. The treehouse rooms are charming, and the food is delicious. I don't think I've ever seen a more beautiful beach and it's just a short walk from your treehouse. Don't miss out on booking a spa treatment because Brenda gives the best massage in Jamaica. This resort has become our home away from home.

TripAdvisor users rated this property 5 out of 5

Best trip ever!

Khea L on Jul 04, 2026

This rustic resort captured our hearts and we cannot wait to return. The staff was incredible, the best we have ever encountered. The food was delicious! And the beach...all I can say is WOW! We will be back!

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