Sunset at the Palms Resort and Spa reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5

3947 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

The 1st All-inclusive we want to return to !

tomlK924XG on Feb 20, 2024

Sunset at the Palms is the first All-inclusive resort we want to go back to. All the others we've stayed at are too big, too crowded, too impersonal & too noisy. This Adults Only boutique resort has only 85 rooms all in a lush tropical setting. Small enough to never feel crowded or that you are just a number and large enough to give their guests the luxurious, peaceful, pampered tropical get-away they long for in the Caribbean. All rooms are elevated and feature private balconies. Duplex buildings do not share a common wall with their neighbor. 3 restaurants provide excellent cuisine and the bars serve top-shelf brands. The private beach located across the street provides a beach bar, luncheon grill and water craft to get you out on the crystal blue water. There is never a shortage of chairs, sun or shade either at the beach or at the pool. All this and delightful spa services and an extremely friendly staff and you'll get the peaceful, laid back Jamaican experience you've been looking for. Yah Man !

TripAdvisor users rated this property 5 out of 5

Very laid back atmosphere with staff being very helpful.

Cindy B on Feb 20, 2024

Excellent resort! Staff is the best, anything you want they make it happen. The chief is very accommodating to our food request. You can tell that the staff loves their jobs, singing and smiling. Temicka is always singing and enjoying her work. Front desk girls did a great job getting things in order for us and that was a huge help.

TripAdvisor users rated this property 5 out of 5

Serene all inclusive, adult only smaller Negril resort on Bloody Bay.

kari r (Cherry Hill, New Jersey) on Feb 19, 2024

This is a lovely smaller resort, nestled in the palms and bamboo trees in Negril. We loved seeing and hearing the woodpeckers, yellow finches and hummingbirds that came to our balcony daily (once we put a little sugar on a dish.) The treetop rooms are comfortable, the food is plentiful and varied (many fruits and veges, fish and of course, jerk chicken.) The beach is beautiful with full bar, grill, bathrooms, lounge chairs and towels...even though it is across the street. That was actually nice and the crossing guard was always ready to assist you. We met couples from around the world, enjoyed chatting around the bar and at the pool and beach. Best of all, the staff was wonderful, always pleasant, helpful and knew your name after being introduced. Shout outs to the concierge staff, the servers in every dining area, the beach and pool attendants, the cleaning staff, and the gardeners!

TripAdvisor users rated this property 5 out of 5

The best experience, you need to make a visit

Theresa S on Feb 18, 2024

My friends and I visited Sunset at the Palms and had an excellent experience. The small, cozy resort was warm and welcoming. It was clean and well appointed with excellent customer service. Thank you so much to all the folks who took care of us, Nadine at the pool bar Jason in the dining room, Cashwayne in the martini bar, Michael at the beach, and Patrina gave the most amazing massage. All of the concierge attended to everything we needed. My only advice for anyone visiting, is to pack your bug spray. If you want a resort without the crowds this is the one for you

TripAdvisor users rated this property 5 out of 5

We had an amazing time at Sunset at the Palms.

Explorer737214 (Fort Wayne, Indiana) on Feb 17, 2024

We just got back from a great vacation at Sunset at the Palms. From the moment we checked in I knew we made a great choice. I wish I could remember who checked us in but after a long day of travel I forgot to write down her name. She told us that the treetop deluxe room we had booked was not available until the next day but to make up for it they were giving us a free couples massage. The massages from Brenda and Petula were amazing and more than made up for the room move. The first night we met Jason in the dining room. He was great and every night he made sure he had a table ready for our party of 6. Britney and Cash Wayne made great drinks at the beach and lobby bars. We enjoyed listening to Piano Pete play the piano. He is a great entertainer. Nadine at the pool bar made the best Pina coladas. While spending our days on the beach we got great service from Michael. He would even check on us before he left for the day. Bruce the butcher held a cooking lesson on the beach and his curry fish was the best I've ever had. On our last day Andre picked up our luggage and made sure we had everything we needed before we left. If you are looking for a smaller more intimate vacation without all of the noise and madness of a big resort than this is the resort of you.

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