With an abundance of old world charm and comfort, this deluxe landmark hotel is characteristic of Manhattan's architectural beauty and thoroughly complimented by modern conveniences and luxuries. Located in the trendy Upper West Side, across from the American Museum of Natural History and a leisurely stroll from Central Park.
The area of the hotel is horrible and is managed by one or two people, and with the price you don't get a microwave, fridge, or anything of the sort.
I have been to better hotels for the same price, hotels in which the house keepers know how to make beds. I have been to 30 dollar hotels that have better made beds, and better customer service.
Places closer to scenery, airports, closer to a popular restaurant, and so on. Don't try this place, it's a bait for people who want to feel important.
Final family holiday
Nov 30, 2020
We came from Scotland for a trip of a lifetime to NY. The Exclelsior didn’t disappoint. We even lost our boarding passes and the receptionist was able to call the airline and print us a new one. 10/10