TripAdvisor Traveler Rating

Donald from Trevi’s was very attentive and helpful. He greeted us very warmly and made sure our needs were attended to. My family and I had dinner on a Friday night and I was surprised to see him greet us early Saturday morning (6:30 AM) for breakfast. He was very friendly and greeted me by name. He was so courteous and even asked if the family had dinner plans for the evening. Now that’s excellent customer service!

Ivan at Trevis was a phenomenal server. He is kind, funny and respectful. My son felt the chicken strips were good. My white pasta Ravoli was out of this planet. My Tiramisu was the best I have ever had. My husband enjoyed his cheesecake and milestone. Buen Appetit!

The Omni is a beautiful place! My room was lovely and very clean, but the best part was the comfortable bed. It usually takes a night or so to get comfortable and truly rest but not at this place. I was fully rested and ready for the day. The staff were friendly and professional. My only complaint was navigating around the massive property. It took me a little while to find my room, but that was minor. It’s one of the best places I’ve ever stayed for business but would certainly stay again for vacations.

We stayed at the Omni on our family’s first Disney trip. It was absolutely amazing. The staff was so kind, attentive, and overall service was amazing. The pool/water park area is top notch and was our favorite for the kids. The property is beautiful and has many different amenities and restaurants that have amazing food. We definitely plan to return!

Had the best time ever at this resort right here in the U.S. that was on par with any in the Caribbean. I especially want to give a shout out to Ruben at the Croc’s poolside café, who absolutely made our vacation so much more fun and memorable by all of his kindness and professionalism. Also want to give praise to Dawn L. who served us twice at the breakfast buffet. She was so kind and accommodating, especially since we had little kids with us who needed a little extra attention. She went above and beyond our expectations. They are both such assets to the Omni international hotel. Please give them some acknowledgement of their contributions. They make people feel like friends, not customers. They went out of their way to make sure 4 adults and our grandkids: ages, three and five, felt like kings! Matt Shockley