I want to praise bartenders Jodi and AJ, at the outdoor bar near Trevi's, next to a bend in the lazy river.
Jodi reviewed the bar menu with us, pointed out fine items, suggested her favorite dishes, and assured us that any choice would be a good one: and my choice of the grilled fish sandwich was that! She dispensed drinks with warmth, welcoming, and a sparkling eye!
AJ joined the bar during her Jodi's and, after learning that our company had condemned us to a corporate event at Disney Springs, suggested several fine restaurants and bars in that area.
Jodi and AJ made our experience a fine one, and we celebrate them!
Great client service - Michael at front desk!
Jan 22, 2023
Michael at front desk was very accommodating with our requests. He made sure our rooms were ready promptly and was very patient with our many demands. Very personable and should be in management! Will be coming back here
Jan 22, 2023
This review is long overdue, the resort was very well kept and the rooms were comfortable. The outside bar was amazing specifically because of the bartenders AJ and Jodi. They were so friendly and personable and my husband and I really enjoyed going there. Let’s put it this way, we had drinks in our room and we had events with free drinks every night but after talking with them and having a drink we kept going back. They spoke highly of the Italian restaurant inside the resort and we went there on the last night. The food was sooo delicious and AJ had the cook give us a free bowl of soup because he insisted we try it and it was probably the best soup I’ve ever tasted. We will absolutely return and when we do we hope to see Jodi and AJ again.
Stayed four nights to explore Orlando before going to stay at Disney
Jan 18, 2023
Some hits and some major misses at this hotel. They are half way there, to a high-end stay but by no means, do they get it. There were a few members of the staff who were kind and customer service oriented- and some who talked and greeted you like millennials waiting to find out what you could help them with. Oddly inconsistent. The bedding is fantastic, the rooms above average on the clean scale. We visited both Dave's restaurant and the Asian fusion during our stay- both had promising menus but sloppy execution and poorly staffed. Asian restaurant staff in particular seemed depressed about being there and just too self-involved to check on us or to smile. Strange experience overall at this Omni and I would never stay there again.
Dining at Dave’s Club
Jan 17, 2023
I absolutely love this place! What makes it better than other places is the welcoming hostess. I was greeted by Teresa whom I was surprised remembered me from a previous visit. On my previous visit, she was equally welcoming but this time I realized it wasn’t a scripted welcome. It was personal. She asked how my little granddaughter was and I was shocked that she remembered. She made my dining experience extra special by her incredible and genuine hospitality. The resort is gorgeous but the staff is what gives them an extra star!