TripAdvisor Traveler Rating

Nick and Klaudya were exceptional at checking us in and making sure we were comfortable. My friend had her own separate room and we were both on the same floor just a few rooms away. Happy hour daily was very fun and the pool is beautiful. There were many shops and restaurants in the area all within walking distance. Also a beautiful spa not connected to the hotel but associated with them. It was great! Thank you for such an enjoyable time and a beautiful place to stay. We hope to be back.

We stayed for 4 nights for Spring Break and after leaving realized that I left 2 of my Chicago Cubs hats in the room. I immediately called and let them know and never got a call back. Called again the next day and still never got a call back. Finally, left an email and finally they called to tell me they didn’t find anything and that no one would take it for themselves. I’m calling bull. One of them are at home wearing them backwards right now. They are expensive hats and worth something and guaranteed someone has them. Very disappointed in less than a day after I left they never turned up. Plenty of places to stay and next time I visit Inwill definitely stay at at an upscale place!!

Grossly overpriced. Lots of hidden fees, adding about $100 per day. We spent two nights there and spent $1000. We had one margarita and a fruit juice, paid $30. We were first given a room with a view on a dumpster all the way in the back and had a very odd smell, we asked for another room and were told there were none available, except an upgrade to a 2 bedroom. The new room was indeed much better but overall the service was disappointing, hotel is outdated and not as clean as it should be. Overall disappointing.

Nice location, welcoming lobby & friendly staff. Pool area is very nice. Rooms are dated & really in need of updating & the fitness room is very small & crowded.

The whole place is very rundown. The kitchen has no dishwasher. The breakfast was very basic. The afternoon happy hour was also very basic, but the fact that it exists is a plus. The outdoor space was nice. The pool was heated in the winter and I enjoyed a swim.