Sonesta Suites Scottsdale Gainey Ranch reviews
1898 TripAdvisor reviews
Great hotel for vacation or business!
Koenigwayne (Dayton) on Oct 27, 2024
We couldn’t be more happy with our stay. The pool was gorgeous, we spent everyday there. The staff made us feel so welcome. Richard the bar tender made us feel like family. I was so impressed by the manager. She checked to see if we were having a great visit everyday! The breakfast was very good. Not concentrated watery eggs! There were so many choices everyday from fruit and yogurt to pancakes on the weekend. We went every night to the happy hour for chips and drinks! Such a nice touch! If you’re looking for clean, this is the place! Rooms, hallways lounges were all kept so nicely. We will definitely be back!
Relaxing hotel with beautiful pool
259evab (Naperville, Illinois) on Oct 15, 2024
We really liked this hotel. Our room was a very nice one bedroom suite with a full kitchen, large shower, living room and two TVs. We pretty much came for the pool and landscaped grounds, as we were wanting a low key 2 nights after our busy Sedona weekend. This hotel did not disappoint. It is located a few hundred feet from a mall that had at least 5 restaurants, a grocery store, coffee and clothing stores. We enjoyed the Village Tavern right next door. Walkable even in the 100 degree heat. There is a nightly happy hour from 5-6 w free beverages. The food was chips and dip and salsa and chips. Just enough to take care of the munchies before dining out. Old Town Scottsdale was about a 15 minute drive. Easy to get around. 25 minutes from the airport. Nice area to safely take a walk too. Pool is larger than your typical pool. Lots of chairs, sun, shade. Hot tub. Not too busy. Enough room for a good amount of people. Water was just a touch cooler than I would have liked but easily gotten used to. Great place overall
Sort of Like Guinness-But Worst of the Worst
Kristen B on Aug 26, 2024
The breakfast was excellent and the room was large but it didn't make up for the designer toilet which forces the sitter to squat down to reach it only about 10-12 inches off the floor, and the very old and worn mattress with accompanying lead- like pillows. Funny that after mentioning the uncomfortable mattress to the guest representative as I was checking out she told me that the hotel is bringing in all new ones very soon. Guess they can't do much though about those expensive one piece designer toilets that are appropriate for 6 year olds and totally inappropriate to anyone over 50. So the worst of the worst in a couple of ways. Too bad because the location is pretty good and the guest representatives were pleasant too.
I I will be back!
738tabb (Mesa, Arizona) on Aug 21, 2024
First off, the front desk was amazing, they made us feel welcome, we got early check in as well. We had a few issues with the 1st room, and they got us into an upgraded 2bdrm suite with patio. Loved it! Alot of space and full kitchen. The Happy hour was ok, the snacks were celery sticks, salsa, chips and either wine or beer for free. other drinks were 1/2 off. I DID like my drink tho. Overall, the location has a tropical feel, the grounds are very pretty with alot of outdoor seating options. Fire pit, pool was kind of smallish, but it was nice. If you end up with one of the rooms wayyyyyy in the back, just know it's a HIKE back to the front. Check in will add a $75 incidental fee, and parking is free but limited spaces. LOVED the cute little welcome bears on all the bed! The free breakfast was EVERYTHING! Pancakes, Bacon, muffins, eggs. If you want a paid breakfast, it's like $5.95. But no need to pay that, the free one was one of the best Ive had. Definitely, will stay here again. Cudos to making this a great staycation, didn't want to leave. First off, the front desk was amazing, they made us feel welcome, we got early check in as well. We had a few issues with the 1st room, and they got us into an upgraded 2bdrm suite with patio. Loved it! Alot of space and full kitchen. The Happy hour was ok, the snacks were celery sticks, salsa, chips and either wine or beer for free. other drinks were 1/2 off. I DID like my drink tho. Overall, the location has a tropical feel, the grounds are very pretty with alot of outdoor seating options. Fire pit, pool was kind of smallish, but it was nice. If you end up with one of the rooms wayyyyyy in the back, just know it's a HIKE back to the front. Check in will add a $75 incidental fee, and parking is free but limited spaces. LOVED the cute little welcome bears on all the bed! The free breakfast was EVERYTHING! Pancakes, Bacon, muffins, eggs. If you want a paid breakfast, it's like $5.95. But no need to pay that, the free one was one of the best Ive had. Definitely, will stay here again. Cudos to making this a great staycation, didn't want to leave.
Take a pass and make a different choice
Cynthia C on Aug 15, 2024
Stayed here in 2019 and had a great experience. Can't say the same now. Lack of staff. Entire hotel needs updating. Carpeting in hallways and room dirty and stained. Air vents full of dust. Rust on the door frame leading into bathroom. Only one bartender for all guests during "evening reception." Reception now consists of 2 cheap wines, one cheap beer, Chex mix and tortilla chips on cheap paper plates. The shampoo dispenser inside shower was broken. It took three requests to staff in order to get it replaced. (thanks to Opal the housekeeper.) This hotel is described as a nonsmoking property, yet guests were obviously smoking Marijuana inside hotel rooms. On Friday evening, there was no parking in hotel parking lot. We cut our reservation short by 3 days and went to another hotel it was so bad.