Sonesta Suites Scottsdale Gainey Ranch reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.7
  • Location 4.6
  • Rooms 4.6
  • Service 4.6
  • Value 4.6

1921 TripAdvisor reviews

TripAdvisor users rated this property 4 out of 5

Very nice hotel!

Rebecca G (Hampshire, Illinois) on Apr 14, 2026

Very nice hotel! My friend and I stayed here for a long weekend. The pool area is very nice (even though the pool heater was broken and it was freezing). Everything at the resort is very clean. Our room was a 1 bedroom suite with two beds, a seperate area to get ready and then seperate toilet and shower. The kitchen was equipped with everything...dishes, glasses, silverwear, etc. A regular size fridge. People say the rooms are "outdated" and they are with very old furniture but they are functional and clean. Only complaint is that the dresser is out in the living area and there is very little room in the "bedroom" and the couch was not comfortable. Breakfast is included which is basic but nice. There is also a happy hour which includes 3 things....red wine, white wine and beer with some snacks for no charge. It's a nice touch if you like one of those 3 things. There is a bar near the pool area with some food items you can order off a menu (nothing to write home about) but the drinks were tasty. The hotel is within walking distance of shops, a small grocery, coffee place and restaurants. All in all, this is a great place for the money. Nothing fancy but we loved it...it's all very well maintained on the outside and was very nice. Available free parking but parking lot was crowded!

TripAdvisor users rated this property 5 out of 5

Wonderful stay and location

Patriciaso M on Apr 04, 2026

Nick and Klaudya were exceptional at checking us in and making sure we were comfortable. My friend had her own separate room and we were both on the same floor just a few rooms away. Happy hour daily was very fun and the pool is beautiful. There were many shops and restaurants in the area all within walking distance. Also a beautiful spa not connected to the hotel but associated with them. It was great! Thank you for such an enjoyable time and a beautiful place to stay. We hope to be back.

TripAdvisor users rated this property 1 out of 5

Hats missing

Ron E on Apr 03, 2026

We stayed for 4 nights for Spring Break and after leaving realized that I left 2 of my Chicago Cubs hats in the room. I immediately called and let them know and never got a call back. Called again the next day and still never got a call back. Finally, left an email and finally they called to tell me they didn’t find anything and that no one would take it for themselves. I’m calling bull. One of them are at home wearing them backwards right now. They are expensive hats and worth something and guaranteed someone has them. Very disappointed in less than a day after I left they never turned up. Plenty of places to stay and next time I visit Inwill definitely stay at at an upscale place!!

TripAdvisor users rated this property 2 out of 5

Over priced

Catherine A on Mar 30, 2026

Grossly overpriced. Lots of hidden fees, adding about $100 per day. We spent two nights there and spent $1000. We had one margarita and a fruit juice, paid $30. We were first given a room with a view on a dumpster all the way in the back and had a very odd smell, we asked for another room and were told there were none available, except an upgrade to a 2 bedroom. The new room was indeed much better but overall the service was disappointing, hotel is outdated and not as clean as it should be. Overall disappointing.

TripAdvisor users rated this property 3 out of 5

Needs updating

dragna (Minnesota) on Mar 16, 2026

Nice location, welcoming lobby & friendly staff. Pool area is very nice. Rooms are dated & really in need of updating & the fitness room is very small & crowded.

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