Overview
Costa Sur Resort & Spa is located on the South Shore of Puerto Vallarta and overlooks one of the most beautiful beaches on the bay. From the hotel, you can see Los Arcos National Park to the south and all the way north to Punta Mita on a clear day. This Puerto Vallarta hotel offers guests a completely local experience while indulging in one of the best hotels in Puerto Vallarta.
Check in
3:00 p.m.
Check out
11:00 a.m.
Rooms
117
Inclusions
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, and 1 sofa bed
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Kitchenette
- Seating area
- A/C
- Hair dryer
- Room service ($)
- Safe
- TV
Amenities
Beach
Paddle board
Barefoot Bar
Barefoot Bar Terrace
Terrace
Pool
Exterior
Fitness centre
Spa
Sunset
Kayak
Romantic dinner
Pool
Pool
Aerial
exterior
panoramic
Location
Reviews
TripAdvisor Traveler Rating
Some of the best staff in PV, but needs repair and improved sanitation
brittanybwa (Tacoma, Washington) on May 10, 2025
The staff: 5 stars. They were truly excellent. Ivette, Erik, and another gentleman whose name I couldn't remember were attentive, kind, and welcoming. Jose and Henry on the activities were fun, bringing strangers together for volleyball, bingo (lotteria), cooking classes, and the kayak/paddle boards. (FYI, no kids allowed on those.) Jose even helped me practice my Spanish, which I really appreciated as I do my best to speak Spanish while we are in Mexico and like to practice, but people often speak English back to me. The location: 4 stars. It's a bit remote on a windy road, which was slightly scary with little kids when we would ride into town. But to many, that remoteness probably makes it 5 stars. The ocean was gorgeous. The sunsets were incredible. The hillside was beautiful. It was easy to get into town and try restaurants and walk the Malecon. The store on site is well stocked and doesn't have Americanized prices like some of the resorts we've stayed at in Nuevo Vallarta. The food: I was prepared to give 5 stars, but now 1. I thought it was delicious and varied (we were not on the all-inclusive plan), even though half the time they put cheese on my meal when I said no cheese. But then, 3/4 of us got sick. I don't know if it was a virus, the food, or the ice, but our 5-year-old was sick on day 3, and my husband and I were sick on day 5, the last full day of our vacation. Thankfully, the worst only lasted about 1/2 a day for everyone, leaving only fatigue and lack of appetite for another 24-48 hours. Extra-thankfully, our 2-year-old was spared. But still a major bummer. When it came up poolside, everyone sitting near us said they'd also been sick that week. I am sure to only use bottled water to brush our teeth and keep our mouths closed showering, so I know it wasn't the tap water unless they make their own ice. There isn't a door between the dining area and where the servers come with the food and birds routinely flew in and hopped around. I hope there's a door to the kitchen to keep them out of the food preparation but I couldn't see that far. The room: Goodness gracious... Maybe 2 stars. The kitchen was remodeled and really pretty. The bed was fine. The room itself (2 bedroom) was very spacious and fit us and grandparents perfectly. The patio was fantastic. We didn't see any bugs of any kind like some other reviews. The housekeeper was lovely. However, the rest of the room was outdated and in dire need of a full remodel. There was literally mold growing on the faucet handles of the sink and shower, and the shower drain. We weren't given any soap or shampoo until the very last day. We bought some on our own, obviously. If you're coming here, bring your own. I wondered if a lack of providing soap hinted at their sanitary standards, or contributed to the spread of illness... The Amenities: The pool was fun. It was a perfect shape and size for lounging and volleyball. It was easy to manage our two little ones. There was also mold growing on the side of it. But I could look past that in a humid place when the rest of the pool was very clean. The gym was nice. I didn't get a chance to use it but it was spacious with multiple pieces of equipment, weights, and mats. We could see inside from our room and lots of people made use of it throughout the day. The spa had ample appointments available, a variety of services with reasonable prices and a couples-massage special. Watching the fish, crab, and even once a baby crocodile (from a safe distance on our patio) in the ocean was a highlight. I understand they have new owners and are doing construction. I think this place used to be a gem and has a lot of potential, but the current way they are running it is risking its reputation. My recommendation would be to shut it down for a week, cover every inch in bleach, and reopen only the rooms that have been remodeled. I am sad to leave a poor review with such a wonderful group of staff. Despite the 2 stars, we did have a lovely family vacation that I am extremely grateful for. But I'd be remiss to recommend anyone stay here in the near future without warning of the risks.
Great location with great food and awesome views of the ocean
Simon M on May 07, 2025
I felt like my family and I where on the vacation I use to have as kid. The Hotel has a very nice happy safe family vibe about it. Great location just far enough away from the hustle and bustle of the town but close enough should you want to take a visit. The staff were first class! We forgot to ask for a crib when we checked in and we asked very late at night once house keeping had gone home and one of the receptionist got it for us. Pool is heated and the food was a very fair price for the quality we had. I’ll definitely be heading back with my family
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