Crown Paradise Club Puerto Vallarta reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.0
  • Location 4.0
  • Rooms 3.5
  • Service 4.0
  • Value 3.5

5474 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Great resort

ywally on Nov 23, 2022

Very friendly and hard working staff. Resort is very clean and well taken care of. The roof top pool is our favourite place to hang out. Wondering relaxing vacation. Great variety of restaurants to eat.

TripAdvisor users rated this property 3 out of 5

Going downhill

ddevins01 (Winnipeg, Canada) on Nov 23, 2022

This is 5th time here. Was better last November! Wouldn’t go back if it wasn’t Adults only and a decent price! Heard many Annual guests agree that repairs needed and more attention to our requests. Food cold at French and Mexican (service terrible too). Have to be up at 5:00 to get a pool chair!

TripAdvisor users rated this property 5 out of 5

Our vacations at Crown Paradise Puerto Vallarta

eduranllana (Santiago) on Nov 22, 2022

Activities were amazing! The staff was extremely friendly and joyful. The night shows were fantastic! Very well organized and executed. Our 5 and 8 yo kids had an amazing time. We will def come back! El kids las Ana muy bien sus actividades Daniela y sus activities muy bien

TripAdvisor users rated this property 2 out of 5

Disappointing resort, great beach

paultN5531IW (Victoria, British Columbia) on Nov 21, 2022

Very disappointed with resort! We exchanged in with RCI., for two weeks vacation. I have made over 40 exchanges over the years and this resort was most disappointing. When we arrived in our room the curtains were torn, shredded, falling off the track, were covered in mildew, all not good. The furniture was very old., Mismatched and worn out. The air conditioning didn’t work at all …have you ever tried to sleep when its over 30 c degrees in room. Not even close to Canadian standards. The best thing about the resort was the staff, they are amazing. The food was good in some of the restaurants and the buffet was ok . The French restaurant was our favorite. . After 2 days they moved us into the new tower which is much better, everything worked. !! The roof top pool is nice but the pool bar offers no food or fresh pool towels. This means you have to walk miles all thru the resort and over to the beach to get a snack or towels. This resort needs a lot of maintenance everywhere. It is a budget resort. The time share building is original from 1975, in fact we stayed there over 35 years ago and it hasn’t changed,, same decor. Its embarrassing and needs a major update. Where have the maintenance fees gone ? Its surprising that West Jet and AirCanada are still offering this a vacation destination. The location is great , next to the cruise ship terminal, Walmart and the beach is awesome.

TripAdvisor users rated this property 3 out of 5

Mid level resort.

Scott R on Nov 19, 2022

The place is very nice. The lay out works great for the pools and beach. The kids zone is a nice place for kids to hang out and play. The constant loud music is very annoying. It’s everywhere you go on the resort. The place side of the resort is the Sans Soucis. The Mahi Mahi was great. The wait staff Jose, Jorge, Yair, Lucia, and Yaneli worked hard to meet all our needs.

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