TripAdvisor Traveler Rating

We are going there with the whole family in march and sincerely hope that all these bad reviews are taken care of. Spending good money coming from canada and are looking for a great experience.

Was amazing , fun . Staff were very friendly and went out of their way to make us comfortable . Would definitely recommend coming , clean good fun

Great service, food, and entertainment. Fernanda part of the entertainment team always went above and beyond. I will recommend to others !

Our family stayed at the Crown Paradise PV for a week at Christmas. Pro's: We found every aspect of The resort to be clean. The evening shows were well done and enjoyable. The water park is wonderful for the kids. The beach is lovely. The accommodation portion of the resort is quiet at night. Major Con: Sewer gas odor emanated from the shower and bathroom stall 24/7 throughout our stay. It was so strong that it woke us on several occasions feeling very nauseated. For that reason alone - we will not stay there again. Other Con's: The specialty restaurant reservation system is awful; reservations can only be made via their QR code. Reservations open at 9:00 a.m. sharp, and there were no available reservations after 9:05 a.m.. The system was further complicated by the resort's unreliable Wifi, making it impossible to make a booking. Reservations are made by Room #, so we were unable to book reservations for everyone in our 2 rooms unless we went in person and begged the restaurant manager to give us a table for 6 people. Room fridge was not re-stocked until the 4th night of our 7 night stay. They will only issue 1 room key per room, which is ridiculous when 2 adults are staying in the room. Bathroom sink had a major leak onto the vanity shelf below it We reported it 3 times, to no avail, so we put towels there, 2 or 3 times a day, to soak up the water.

Amazing stay. All the staff were great - David and his dancing by the pool was great too. Would recommend to a friend to come for a week at any time.