TripAdvisor Traveler Rating

We visited the resort the 1st week in January for New Years. We had kids ages 13yo-23yo. There was a drowning day 1(January 1st) and I was the only one who knew how to bring the victim in from the Ocean. There was no flotation device around the beach area to help us. I was also the only one who knew CPR for quite awhile. I worked on the individual while my family witnessed all of this and it took the resort/medical over 30 minutes to get there and help. The resort didn't acknowledge anything at all to us. While I understand this comes with the beach, it was very disappointing that no flotation device, lifeguard or anyone who had any acknowledgement of medical care was around a "5 star resort". The victim did pass away while we worked on him and the late afternoon and next days moving forward the resort finally had lifeguards and flotation devices. Sadly this does not fix what we had to witness and go through. This resort also had nothing that was teenager/young adult friendly, unless you like sports. Everything they had going on was for age 12yo and younger or a sports activity. Everything they had online for activities was a cost or no longer available. The pools were very very cold, miserable cold, which in turn made the 1 swim up bar they had not accessible and no fun. The hallways and stairs were not cleaned once, while we were there. There was broken glass in so many areas through the hallways and no matter how much we asked to have it cleaned up, they never did it. I ended up with glass in my flip flops many times. Very unsanitary and dangerous for cuts/infections. Made service for the rooms were great! We love to travel to Mexico every other year and I don't think we will ever return to this resort.

First off, this resort is probably a good hour's drive from the airport. The rooms are not in the best shape but we spend very little time in the room anyway so we can overlook that. Housekeeping was on top of things and our room was always quickly and nicely cleaned. The bed was also very comfortable! We were hoping for 2 doubles in each of our 2 rooms, but ended up with a king in each, the teens weren't so happy about sharing. The beach is rocky and the rocks just increased as the week went on, to the point there was not much of a beach at all. We could walk in both directions which we liked, but there was not much place to lay out on the beach or throw a ball around for the kids. It was a red flag the whole week but we did venture into the ocean very cautiously a few times, just very big waves but nice sand where there was sand. There was a "sports" pool next to the larger pool with a swim-up bar. The sports pool is where we spent the majority of the time and the real winner of the whole trip. We were a group of 20 and the group loved playing pool volleyball, basketball, and whatever other pool games came up. We easily found chairs every day, by the pool or in the shade, no issues with saving chairs. Drinks at the resort were okay, nothing spectacular but not terrible either. The rooftop bar was fun to go to and had good drinks, the lobby bar was a good meeting point for our group at night, and the pool bar kept us going with drinks and the ice cream cones in the afternoons! The food was better than some resorts we've had but also not the best. The buffet was good. We liked not having to try and rush to schedule reservations for the week as soon as we got there, except for the Japanese which was reservations and we enjoyed it. Would we go back to this resort? Probably not, but only because of the hour-long drive from the airport and the beach was lacking. However, our group's main request is to find another pool like this resort had!

I had an incredible stay at Iberostar Selection Playa Mita and can’t recommend it enough! The resort is absolutely stunning, with beautiful grounds, well-maintained facilities, and breathtaking views - with a sunset you never want to miss. The food selection is vast and delicious, offering a wide range of options to suit all tastes—from fresh seafood to international cuisine. The staff is incredibly friendly and attentive, always going above and beyond to ensure a memorable experience. The location is also perfect—secluded enough for relaxation but close enough to local attractions. I had an oceanfront room which was absolutely unreal. Considering I went on a solocation, I felt completely safe and well taken care of during my stay. If you’re looking for a top-notch all-inclusive experience, this is the place to be! It was my first all-inclusive experience, but won't be my last :)

I had my wedding at Iberostar Playa Mita in October 2024. It was an amazing experience all around starting from the very beginning all the way through. If you are looking into a resort wedding option I cannot recommend them enough. The entire team is extremely professional and communicative. Abel was our wedding coordinator and oversaw everything and did an incredible job. He was very attentive during our meetings, answered any questions we had, and day of ceremony was extremely engaged and checked in with us every step of the way to see how we were feeling. Giliane and Karla were our travel coordinators and they were also very professional and quick to respond. Can't say enough about the helpfulness of their wedding and travel staff. Moving on to the resort - the rooms were spacious, grounds are well-kept and manicured. The service at all the bars and restaurants were top notch. Special shout out to Cesar at the beach bar his service and friendliness was next level! Incredible ceviche and fish tacos at that bar as well. We had an amazing experience all around at this resort and can't say enough about how great the service was that we received. I would definitely recommend Iberostar Playa Mita for both a vacation and wedding if you're considering it.

We spent a week at the Iberostar Playa Mita in December and I felt like it was a solid overall stay but I don't think we would go back. On the positive side, the food was above expectations, the kids club was good and the staff were mostly friendly and helpful. I would say overall the facilities are ok - the tennis courts weren't great and I would have hoped for more sports courts, but the pools were fine. Three things I would change: 1) They only have one "24hr" food/drink place (a small coffee shop) and it often had no-one behind the counter if you wanted a coffee at e.g. 7am. This seems like a fairly basic operational thing to get right. 2) We hired a local nanny for a couple of days and the $150+USD day charge to allow her onto the property seems extortionate to me, especially in comparison to other nearby hotels (e.g. the St Regis) that do not have any charges for this 3) There weren't any options to upgrade to nicer drinks, which is something I would have happily paid more for given the watered down drinks and pretty mediocre wine on offer (not that we drank a lot)