Buenaventura Grand Hotel and Great Moments reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.0

4156 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Fantastic Anniversary getaway

Binkyp74 (Los Angeles, California) on Jul 26, 2021

We celebrated our five year anniversary at the resort and we could not be happier with the entire experience. The food was phenomenal, the service was excellent, and the accommodations were absolutely wonderful. We definitely highly recommend. We will for sure be back in Puerto Vallarta in the future.

TripAdvisor users rated this property 4 out of 5

Fernando is a star!!

PeteyBad (Seattle, Washington) on Jul 26, 2021

Great customer service by Fernando who’s a supervisor at the hotel. Expedia had botched our reservation, but Fernando was able to make our experience so much better by changing us to a better room. Thanks Fernando.

TripAdvisor users rated this property 5 out of 5

Pleasant stay.

lmsand2021 on Jul 19, 2021

Everyone was very helpful and friendly from the front desk to waitress and maids. Enjoyed the variety of food and serving portions. Hotel was kept vey clean, It made our stay there very relaxingly pleasant .

TripAdvisor users rated this property 1 out of 5

Worst hotel stay ever

pattydls77 (Chicago, Illinois) on Jul 17, 2021

The room had air conditioner had very poor circulation. The water was turned off Hotel wide! The food was bland, never ate one dinner while i was there ate breakfast twice not impressed. The rooms are comparable to a low budget hotel in the states.

TripAdvisor users rated this property 1 out of 5

They never fixed air conditioning and didn’t give a new room

kimyalexx (Tucson, Arizona) on Jul 16, 2021

Bad service they do not take care of room issues I stayed for 4 nights and they never moved us to a new room they were expensive and poor service really bad experience they also forgot to put towels clean our room for two days and never went to pick up our laundry!!

View All