TripAdvisor Traveler Rating

Dreams is a beautiful resort. The staff is very helpful and friendly. The food was good. We mostly ate in the buffet, but the Hibachi restaurant was excellent, too. Ada was our concierge, and she was very helpful and sweet. There were a few times that service at the main pool swim-up bar was slow, and I would like to see the main pool more closely monitored and maintined throughout the day. The swim deck needs to be skewed several times a day, and the tiles need to be scrubbed every few days, because people use sunscreen all day, and it builds up on the sides of the pool. Other than those two issues, we had a wonderful trip and will definitely be back! Also, if you book the Saona Beach excursion, do it through the hotel, not Amstar. We spent most of the day on a bus/boat and only had about two hours at the actual island. The island is beautiful, but the beach water is very rocky, and you need swim shoes to walk in the water. The peddlers on the beach wouldn't let us just relax, and we were ready to go not long after we got there. I wouldn't do it again, especially for $85.

Something for everyone. Not over the top extravagant, but very nice and clean, and you could tell the staff cared about the service and condition of the property. Kudos to Ramon in the buffet! He is a master of customer service!

The hotel was very pretty, and the pools were nice although needed cleaned more frequently. Our room and pool were very nice and housekeeping was great. Food was good except for the buffet, which was not good. We had long waits for food at the specialty restaurants. Having the butler was not worth it. After the first day the only time I contacted him for assistance was his days off and no one was covering for him. We did have a great tie with our friends. We also really enjoyed the Santo Domingo tour and Monkeyland

Dreams Dominicus was amazing. The beach was top notch! Clean and the water was so nice. Just enough waves for kids to have a little fun but not too much where it was dangerous or worriesome. The atmosphere was great for a family friendly resort. I never saw any guests out of control or disrespectful. My room was great! Spacious, clean. Air conditioning worked great! I was freezing most nights :) The shower was huge and water pressure and temp great!

We recently spent 14 nights here as a family. Enjoying our days split between the beach and the pools. The rooms were a good size and housekeeping kept them spotless throughout our stay. We were in the one bedroom swim-out suites with a separate living area which we really enjoyed. I was nice to have somewhere quiet to relax or continue time in the pool in the evening after the pools shut. We were located in one of the blocks next to the main plaza where the evening entertainment was, so it was quite loud in the room during the shows, but other times it was really quiet and a great location for proximity to everything. The only downside is that being on the main resort it felt a bit inconvenient that the main Preferred area is across the road. I wish the preferred facilities were in a preferential location on site like they are in other resorts. The food on resort was fine, I wouldn't say anything we ate was spectacular, but we didn't go hungry and there were always enough options to keep everyone happy. All meals we had were pleasant. We were able to eat at all restaurants during our stay. The Himitsu asian and Preferred Beach restaurants were the favourites for us. The resort is beautiful and the gardens are well maintained, though as it's more of a mediterranean style, the grounds aren't as lush and tropical. The Picky Plants team worked tirelessly across the resort constantly to make sure everything was kept clean and the gardens were tidy and maintained. The stretch of beach the resort is on is beautiful soft sand and you can walk in both directions, though there is a little bit of a slope. The sea was mostly calm with some small waves and no currents, though there must have been some passing storms in our last days as the waves definitely ramped up. There were no rocks in the sea that we encountered. We enjoyed a couple of beautiful sunsets on the beach. On the whole we found staff to be friendly and helpful with many greeting us with a smile and even taking time to great and engage with our children. I want to call out a few of the staff that really helped make this a great holiday for us: Kenia was our assigned housekeeper for 12 of our 14 days. She always greeted us with a smile and kept the room spotless. When she saw we were leaving she took the time to grab our attention so she could greet us and say goodbye. Nelson and Ruddy looked after us on the days we had bali beds. They checked in with us throughout the day, making sure we always had cold water and fresh drinks and took the effort to keep remember what we liked. Nelson delivered us fruit and cheese and cold meats platters mid-morning every morning which the family really enjoyed. Montelis at the Pizzeria was so lovely. Not only were the pizzas delicious and well cooked, he really made it extra special with his friendliness, kindness and helpfulness. He engaged with our children, showing them how the dough is shaped and the pizzas prepared. Luisa from the Manatees pool bar is a real treasure. She always has a smile on her face and serves with friendliness, even during very busy times. She went out of her way to help us when one of the kids lost their small skimming ball and didn't give up until the ball was found and returned. And lastly, the security team who don't often get acknowledgement. They kept a constant eye on the resort and guests to makes sure they were safe and monitored the preferred areas. Of the team Felix really stood out, he was friendly and engaging and always took the time to great us and see how we were doing each time he saw us. Overall we enjoyed our recent stay here. We found it to be quite a laid back environment which was prefect for rest and relaxation.