Dreams Dominicus La Romana reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.0
  • Value 4.0

6731 TripAdvisor reviews

TripAdvisor users rated this property 4 out of 5

Good not great; definitely not 5* luxury

Angela J on Jul 04, 2022

PROS: Buffet food was good; food selection rotated daily, somewhat varied Seaside grill a la carte resto was great tasting Easy to transverse entire resort Entertainment staff worked hard Pools were well designed Staff service was very good and friendly most of the time, especially with little kids Resort was very punctual; activities, meals started/ended generally on time Drinks were overall very well made CONS: Tons of little kids everywhere (if you are a couple, you will be outnumbered by large families) The little kids turned the jacuzzi pool water yellow The Beach: 1) very small beach available to this resort. 2) Very rocky, bring water shoes or your feet will get scraped. The neighbouring resort (Catalonia) beach was huge and rock-free in comparison. 3) the beach was very crowded due to small size. 4) preferred club had the only section of the beach with shade from umbrellas and non-rocky beach 5) no life jackets available for swimming, only for water sports equipment (kayak, paddle board, etc.). There were days when the water was rougher and you couldn’t borrow a life jacket if you wanted to swim safely. Water sports were outsourced to another company scuba caribe that enforced convoluted ticketing system. You had to book usage of any non-motorized equipment and there are only a handful of time slots each day. They also did not allow you to borrow a life jacket unless you booked water equipment Hecklers: lots of staff on the resort constantly asking you (multiple times a day) to pay extra for a ‘deluxe romantic dinner ~$200 USD’, spas, massages, excursions. We were asked at every a la carte meal if we wanted ‘better’ wines for extra charge. The wines on offer were $10 wines at my local supermarket that they were selling for $40+. Resort furnishings looked extensively used/beaten up. Tables/chairs looked used/old; beds were sagging in the middle and should have been replaced long ago; tiles in shower and pools were damaged, sofas had small stains. Half the beach towels we used over the week had large holes in them and were falling apart from over-use (!).

TripAdvisor users rated this property 5 out of 5

Dreams La Romana

fayea617 on Jul 03, 2022

The staff there is amazing! So friendly and personable. Everything was always clean. Beach was beautiful there is a slope to get in and a slope once it that was a bit challenging but after that just amazing! Iris was our butler and she was fantastic! I can not wait to go back!

TripAdvisor users rated this property 5 out of 5

Excellent Family Vacation at Dreams Dominicus La Romana. Request Iris or Charles as your butler!

shalandag2015 (Delaware City, Delaware) on Jul 02, 2022

Before I write my full review I want to give some shout outs to staff on the resort who not only remembered our names, but went out of their way to make our stay unforgettable. Genesis was the preferred beach bartender. She made sure our cups were full and she helped me with my Spanish. I have been learning and she was very patient with me and also taught me some new words. Charles was not our butler but he was a butler on the resort. He helped out with the preferred beach bar with his guests as well as with other guests on the preferred beach. Roberto was a manager in the preferred beach club restaurant. He always greeted us with a smile and introduced us to new foods. He was very helpful in organizing the food for two special dinners of my family. One was consisted of grilled meats like chicken, chorizo, shrimp skewers, and steak but also included ceviche, fresh plantain chips, chimichurri sauce, and a selection of desserts. The second special dinner was traditional Dominican food. Both meals were delicious and some of the best resort food we have ever had. Emmanuel and Welyn were servers at the preferred beach restaurant. They helped us daily during breakfast and whenever we had dinner there. They worked very hard and provided stellar service! Cricell at the preferred beach restaurant was an absolute pleasure. She took the time to get to know each of our names and greeted us by name each time we arrived at the restaurant. We spent our days at the quiet preferred beach in one of the two story cabanas. Daniel was at the bbq grill each day. He always let us know what he was preparing for the day. He even brought us fresh mango and samples of food he was cooking. We started the week with Carlos as our cabana attendant but he was not a good fit. Joslin and Nelson helped us for the remainder of the week and took excellent care of us. I cannot forget to mention my new hermano David. He kept us laughing, helped with cleaning up the beach area, and even showed us crabs he found on the beach! Edwin was the butler manager and he checked on us a few times during the week. He was very friendly and always offered to help. Dany was another member of the butler staff who was friendly and greeted us with smiles. I saved the best for last. Our butler, I’m sorry… my new sister Iris, was amazing. She knew what we needed before were even thought about it. She checked on us multiple times per day and made it so we really didn’t have to ask for anything. She would start the day with a text to say good morning and provide our daily activities and reservations before she even stay working. My first text arrived at about 6:30am At the end of the day, she would check in by text to make sure dinner was good and to wish us a good night. Iris suggested the two special dinners mentioned earlier and she made it happen. She also joined us for dinner on our last night at the resort. Iris went above and beyond to take care of our every need. The resort was excellent! The beach is gorgeous. We stayed in a preferred family suite. The king bed was very comfortable and you are given an option to have the pull out couch prepared or to have rollaway beds. The entertainment staff works really hard to keep people active on the resorts. However, the evening shows were just ok. We were also surprised that there wasn’t a Michael Jackson show. All of the staff were friendly and most exercised patience when the language barrier made understanding difficult. Staff appreciated our efforts to learn Spanish where possible. Overall, we had a great vacation!

TripAdvisor users rated this property 5 out of 5

Dreams Dominicus La Romana

BurtRun on Jul 02, 2022

My family group of 10 just returned from a week long vacation at Dreams Dominicus La Romana from 6/25-7/2. Our butler, Iris, was fantastic. She met us at check in where we exchanged numbers for WhatsApp. From there, she took care of everything. She was great with communicating daily activities and our restaurant reservations. We had a birthday during the trip so she made sure my father-in-law was celebrated. We did not experience the poor food quality others have written about. In fact, we had some amazing food we have never tried before. In the preferred beach club restaurant we tried mofongo, sanchocho, tostones, goat, and a few other items. We were always able to find food we liked. Roberto, Emmanuel, Welyn, and Cricell from the preferred beach restaurant were very helpful and made sure we had everything we needed. Food from the barefoot grill was always good. Daniel over at the quiet preferred beach grilled food every day and always informed us of the menu. We tried all of the a la carte restaurants and enjoyed them. The service in the seaside grill was not the best but we enjoyed the food. We rented the two story cabana each day. All of the staff was amazing. Joslin and Nelson were our preferred beach cabana concierge staff and they were extremely helpful and attentive. Genesis, our preferred beach bartender was awesome. She was always smiling and helpful. Charles was one of our favorite people while on the resort. He was very funny and knowledgeable. Anything we needed, he would get it for us or help us to get it. Dreams Dominicus La Romana did not disappoint!

TripAdvisor users rated this property 5 out of 5

Great resort & service!

443murtazab on Jul 01, 2022

I highly recommend staying at this resort with the Premium Club rooms. It gives you access to an additional restaurant/pool, but more importantly better room benefits and features. The staff were all very friendly and respectful. The restaurants were fantastic, with Seafood Grill being our favorite (order the Mixed Grill for a delicious and well presented feast of grilled fish, ribs, chicken, sirloin and pork chops). From nightly events like karaoke, dances, light shows etc, to having access to 4 well maintained swimming pools (including a personal walk-out private pool) and a jacuzzi, a night club for adults, and clean aqua waters at the beach, this resort had plenty to do for a week. Big thanks to Mercedes, who was available everyday for our support and enhancing our stay. From champagne sent to our room, a beautiful flower arrangement for our anniversary, a surprise birthday cake for my wife, as well as a full room decoration with rose petals, Mercedes took personal responsibility in making our stay one to remember. You're the best!

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