Majestic Colonial Punta Cana reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5

25492 TripAdvisor reviews

TripAdvisor users rated this property 4 out of 5

Great stay - eventually

Len D (Penetanguishene, Canada) on Feb 08, 2025

The trip did not start well as when we arrived the resort was overbooked even though we had booked our trip months before. They offered an ice view room in return, but then we had to switch rooms after one night or pay $900 to stay in the Oceanview room. We lost a good part of our first full day going back and forth to reception to rectify. Ultimately, several emails later, we were contacted by Vanessa from guest services who did an excellent job in ensuring that the rest of our stay was great.

TripAdvisor users rated this property 5 out of 5

Wonderful selection.

vasnat (Toronto, Canada) on Feb 08, 2025

Beautiful resort with excellent service. Slightly dated rooms, which were nonetheless spotless. Fantastic beach and a huge pool. Plenty of shade and loungers. Great drinks Tip: there is a bar at the pool that is closer to the lobby where Junior and Katia work, stick by that bar. No crowds and superb service.

TripAdvisor users rated this property 5 out of 5

Paradise!

Bgbunny (Barboursville, West Virginia) on Feb 08, 2025

We have been to 6 all inclusive resorts in Jamaica, Cancun, and Punta Cana. Majestic colonial was our favorite! It’s not too big… can walk to the beach and all 6 restaurants. The food was very good! All of the staff from bell hops, servers, maids, and butlers were soooo friendly! Even the landscapers would say good morning! Our butler, Enrique, was so very nice and helpful. We will request him again! The pool entertainment staff was fun!!!! I enjoyed water Zumba and water aerobics! The grounds of this resort are gorgeous!

TripAdvisor users rated this property 4 out of 5

Paradise

Patrick B (St. Catharines, Canada) on Feb 08, 2025

Excellent resort Not 5 star due to a periodic septic smell outside around the rooms Excellent staff Fabulous food especially steakhouse and seafood restaurants We had a great time except for the fact my wife broke her foot lol Our butler Braymer was outstanding!

TripAdvisor users rated this property 5 out of 5

Problems fixed by Bianca

lindahQ1261RH on Feb 07, 2025

Bianca was wonderful on our trip, she helped us so many times with everything we needed, room change, extra pillows, disabled keys and made our trip a pleasure with her big smile and fast friendly personality. She an excellent employee for Majestic Colonial, please make sure she know how much we appreciate her!!

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