Majestic Colonial Punta Cana reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5

24790 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Great Experience!

George F on May 04, 2024

My wife and I chose Majestic Colonial because of an Expedia deal, but we were certainly glad we did! When we arrived at the resort, we were incredibly impressed by the beauty and elegance of the lobby and facilities. Despite a late arrival and the time of night we arrived, Ambar, the concierge who helped us was cheery, personable, and very kind, even providing us with an upgraded room in the Colonial Club section of the resort because of a special occasion we were celebrating. As part of being put into the Colonial Club, we were assigned a butler to assist us during our stay. While we did not realize this at first, our butler Samuel tried to reach us a number of times, eventually leaving us a kind letter to get in contact. He was incredibly helpful, acting as a guide to different amenities in the Resort we had not yet made use of, and helping us with all of our requests! He helped to make our stay and check-out go smoothly and enjoyably and his eagerness and passion to serve his guests was easy to see in everything he did. The food was great, with a wide selection of restaurants and bars included on the premises, featuring some Dominican staples as well as western comfort foods. My wife was especially awed by the wide selection of fruits available at every meal. A specific highlight of our culinary experience was eating at the Steakhouse by the Beach one night where we were served delicious picanha and rib-eye steak cooked to perfection. The beach was very accessible and kept tidy providing a beautiful place to swim and sun-bathe, with two bars directly on the beach to serve alcoholic and non-alcoholic beverages. Some tips: For English-speaking visitors, knowing some Spanish will prove invaluable, especially when ordering drinks or asking for directions from other staff/waiters. The majority of staff we met spoke more English than I spoke Spanish, but there were situations where knowing Spanish would have been helpful. All-in-all, we were very happy with our stay, and hope to come back to Majestic Colonial someday.

TripAdvisor users rated this property 5 out of 5

Great stay

Ally F on May 04, 2024

Our time at the Majestic Colonial was amazing! The resort itself was beautiful and the staff was exceptional and always gave us such great service. Juana stood out to us during our trip, she was a member of house keeping who always provided us with great service and left flowers in our room daily! She ensured that we were always able to return to a clean and comfortable room every day!

TripAdvisor users rated this property 5 out of 5

Amazing trip with amazing friends

Kristi B on May 04, 2024

Our stay here was excellent! We had Henry as our butler for the week and he was fantastic. He was on top of everything we requested and then some. The staff was also very nice and the drinks were all good. Would definitely recommend the majestic colonial.

TripAdvisor users rated this property 5 out of 5

Great experience

Jim Z on May 04, 2024

From first step in the door to the last step out we were treated with the upmost respect. Henry was our butler and we couldn’t if asked for a better person than him. He answered all our questions and was very responsive and respectful of our wishes! He went way above and beyond with his service and will definitely ask for him next year when we return. Henry checked in on us multiple times a day to see if we needed anything and that was very much appreciated. Beyond that we had a wonderful time at the swim up pools and just relaxing at the beach. Leonardo at the swim up pool was fun to be around and added to our pool time entertainment. He was one of the best bartenders in the pool area. Julio at the steak bar was one of our favorites also, we had a great time hanging with him and he also made our trip very enjoyable and fun. The rooms were clean and beds very comfortable. The food selection was outstanding and if you couldn’t find something to eat then that was your issue. We give the food a score of 6/7. Everything was just ok and not over the top. We will be back and hopefully have the same experience.

TripAdvisor users rated this property 5 out of 5

10 out of 10

April G (Pittsburgh, Pennsylvania) on May 04, 2024

The rooms were very comfortable and inviting. The property is beautiful and well kept. In the 7 days we spent on the property we only had 1 complaint, we wake up early and wanted coffee but by day 2 our Butler Henry had the problem solved and we had coffee sent to our room every morning. Henry was kind and Informative and he checked in us daily. We can't even express our gratitude to Henry I guess we can just say he is Excellento we also encountered a lovely bartender named Delania she had a big beautiful smile and made every second we spent with her enjoyable. Thank you all for an amazing week

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