TripAdvisor Traveler Rating

Where can I start !!!??? Absolutely the best time of my life as always. We have been to the majestic colonial 21 times and always a fabulous vacation hands down From colonial to elegance to the Mirage Every property is 10 stars and we can’t express how Beautiful the people and properties are First off to the room Ocean view colonial club section To the best food and the best accommodation We have to thank many of our friends / family Big thank you to our butler Danny Elena A Wrkia Juanito Luis So many more to thank as the list can go on forever. We are never disappointed and already planning rerun visit #22 The variety of food is becoming more and more grand great selections for everyone and the beverages always amazing and great selection and variety For all your taste buds. All properties are extremely maintained . Clean and every where you look is a breathtaking moment Pure Bliss !!! Everyone will go over and above the staff will always accommodate fully and we appreciate you so much !! Hard working devoted individuals who work so much and aim to please Big thank you To everyone all the great management and staff These 3 Hotels are number one in Punta Cana ! Magical Majestic is always and forever will be our number one destination !!!!!

We spent 2 wonderful weeks at this hotel. We stayed in the Colonial Club. The restaurants are all very good. We especially liked the Gourmet Restaurant as well as the Steakhouse. I find the staff to be very warm and helpful. We had a wonderful butler named Edith. She was great and I would recommend her to anyone staying in the Colonial club. There are only 2 restaurants that require a reservation. The Gourmet and the Japanese restaurant. Edith made our reservations for us, so we never had to worry about making them. I also want to mention a particular bartender who worked at the adult pool. His name is Leandro and he truly made the trip. He was always smiling, and shared stories about his life. It was a pleasure getting to know him. I am aware that the resort is closing in April for about 6 months to undergo a renovation. I am really looking forward to returning once the resort re-opens in late 2026. Thank you for another fantastic vacation at this resort.

For an all inclusive resort I felt like Majestic Colonial was great. I’ve stayed at numerous all inclusives in Mexico and Jamaica and felt it ranked highest in terms of food quality, ease of getting into restaurants, and beach chair availability. We were here over Christmas as a bigger group of 12. We had no problem getting into restaurants at reasonable times and were able to make reservations at the hibachi restaurant. The French restaurant was fully booked even when we tried to make our reservation on check in. Even the food at the buffet was good and never saw any really long lines. It was amazing to see chairs around the pool and beach still available at 930am, where most resorts you have to find one before 730. We also had a pool side walk out room which I highly recommend as you then always have a spot in the sun. The pools were very clean, quiet and not crowded. The resort in general was very clean and well taken care of. Now the cons. We brought my mom who is in a wheelchair and though most of the resort is fine, the pool area has numerous bridges with steps to get to the other side. There was also a step on the area you had to then go around the pool or to get to the beach area so my mom had to get out of the chair so I could lift it over. We also had a communication issues at check in with getting extra beds for our room. One of the two was delivered after multiple calls but my son had to sleep with us the first night. We received the 2nd bed the next day after 6 phone calls/visits to the desk. My sister did not have this problem and had 2 extra beds at check in, we had to also call for my mom’s room but was delivered first day. We also had a glass break in our room and called the desk who said they would send someone to clean up but no one showed up till housekeeping the next day . The extra beds were delivered without pillows and blankets and never delivered after we called the first time. Had only 2 towels in the room for 4 people and no washcloths, one hand towel and the next day no hand towels. I usually would just grabbed what I needed off the cart in hallway instead of trying to call. All in all I feel there is definitely a bigger language barrier here than Mexico which lead to the above issues. I don’t think I would come back next year but maybe would in the future.

Erika and Juan have been great! Amazing hospitality and makes us look forward to dining each day. Beautiful resort, everything has been so wonderful! *Meow*

Excellent staff and service. Good was delicious! Taino restaurant Jean Carols was absolutely amazing and took care of us and was very attentive