TripAdvisor Traveler Rating

Just returned from our 4th visit to the Colonial. Another great vacation. The resort seems to be getting its “vibe” back after Covid. The grounds are beautiful. The pools & ocean amazing. The food is hit or miss but you will never go hungry as there are lots of options. All the staff are so friendly. Going to have to stop myself from saying Hola to everyone I pass by now I’m home. A very special mention to our fantastic butler Carlos. It was his 1st day on our 1st day there & we were very lucky to be his 1st guests. He went above & beyond to ensure our vacation was everything we wanted it to be. We loved him & think he will do very well in his butler career.

We have just left the Majestic Colonial Resort and are sad to be leaving. Pros: Best entertainment team we have ever experienced in all of our vacations and cruises. Exceptional dancers but very social and interact with guests. Facilities were very nice. Cons: Buffet needs more day to day variation. Also, requires better signage identifying pasta bar, crepe bar, etc. Serving staff in restaurants have very little understanding of English. This made communication of requests difficult and resulted in incorrect orders.

My husband and I celebrated our 25th Wedding anniversary at Magestic Elegance. It was the most beautiful resort and beach we have ever visited. The beach was so clean, the water the prettiest we have ever seen. Our room was amazing, the food and restaurants were amazing, the drinks were amazing and the staff was amazing. Henry, our butler, went out of his way to make our stay as perfect as it could be. How Henry decorated our room for our anniversary date was unbelievable! Way more than we expected. Henry made us feel so welcomed and special. Can not thank him enough for the wonderful job he did. All of the staff was so warm and welcoming. Special thanks goes out to the following staff for making our stay at Magestic Elegance such an excellent and memorable experience- our beautiful bartenders and waitresses, Franseca, Jenny and Judit. They were so friendly and kind to us, brought smiles to our faces with every encounter. They all did an amazing job handling the many guests. Our pool attendants- Joel S., Nerio and Walliam were just as friendly and kind. Looked forward to seeing them every day. The entertainment and the entertainment staff were unbelievable! Non-stop! Shout out to Rey, he is an asset to Magestic Elegance. If vacationers did not have fun, it was on them. So many activities and shows to participate in. The Circus show was our favorite. We do recommend booking the Majestic Elegance Club if not traveling with children. Will definitely return!!! Highly recommend.

We just returned from a fantastic week at the Majestic Colonial. This place is beautiful. We stayed on the Colonial Club side and had access to the adults-only pool and the club lounge, which we enjoyed. We were assigned a butler but did not see much of him, which was fine since we did not need anything. The reason for the four stars, rather than five stars, is because as other reviewers have mentioned, the quality of the food is not at the same high standard as the rest of the resort. The food is fine, but we have been to other all-inclusive resorts and have had much better food. Many items at the buffets were cold and simply didn’t look appetizing. Some items were not labelled which is a problem, especially if you have food allergies. The made-to-order food stations (omelets and crepes at breakfast, pastas at lunch) were very good. We tried most of the a la carte restaurants and enjoyed them, but none were outstanding. The rest of the resort is 5*+. The grounds are gorgeous and pristine. The main pool is never ending and beautiful, with plenty of chairs in the sun or the shade. The adult only pool is also lovely, though we found it got a bit crowded with large groups at times. The beach is beautiful with lots of chairs available (if you want a cabana, you will need to get there early in the morning). There are bars everywhere you turn throughout the resort, and the drinks are excellent. The entertainment was enjoyable, and we especially liked the live music and dancing every night before the main show. The staff of this resort are the nicest, friendliest we have ever encountered. Everyone was great, but a special mention goes to Francisco, who greeted us every day with the warmest smile at the Supreme buffet. We loved our week here, and we are already planning our next trip to this wonderful resort.

Husband and I have been to Elegance before, this time we decided Colonial with kids. We enjoyed our vacation. Loved our much needed time off. The grounds are beautifully tended, regularly cleaned. Worth mentioning for improvement IMO only* Both Food buffets breakfast/lunch/ dinner and beachside snack could use a change of options daily. It was quite repetitive. Also, replenishing items, as most times at peak times looked dry or empty. Beachside service for breakfast/lunch could be much better and organized. Otherwise, all other food outlets (a la carte) was ok. Elegance food/service was wayy better. Only thing I’d like to mention….The kids club could really step up their game! Although, the kids enjoyed the water slides. There was no activity schedule. When we asked it was always hoh-um… When we picked up the kids we asked them what they did. They said nothing just played in water the whole time. Other resorts we’ve been had daily activities they could pick and choose from and times to be sure to go to do crafts/play/games/dress up/paints/party/movies…to name a few. All in All this vacation was time well spent. As mentioned beautiful property. Friendly. Gorgeous white beach. We’re not complainers, not picky. Got our tropical getaway ?????? P.S. entertainment crew did a great job. Foam party was super fun. ???????????? Too bad weather was iffy for beach party. That could’ve been great as well I’m sure.