TripAdvisor Traveler Rating

My experience at the Majestic Mirage was amazing and gratifying. From the moment we stepped into the hotel lobby, we were treated like VIPs, m The attention to detail was impeccable, from the warmly designed installationns to the luxurious amenities and private areas. We loved the pools, and spacious rooms. Even the pillows were a very nice. We could choose the perfect type for our necks. They would make adjustments and change them as many times as necessary until we were satisfied. They offered a wide range of restaurantes to suit any cravings. From authentic Italian to French, Japanese, a steakhouse, and a seafood restaurant, there was something for everyone. And of course, the top-shelf drinks were crafted on the spot… LOVED IT!!! Sure, many all-inclusive hotels offer similar perks bu what truly sets the Majestic Mirage apart is their butler service. We met Francisco, an exceptional butler who went above and beyond to ensure our comfort and enjoyment. He managged our restaurant reservations, resolved any issues on the spot , and even surprised us with champagne and a romantic bubble jacuzzi on our anniversary date night. If you have the opportunity to meet Francisco, consider yourself lucky! My only complaint?? Out of the seven days we stayed there it rained an entire day… Well, nothing you can do there other than staying in our room and stuffing our face with room service… I cannot recommend the Majestic enough in my book. It deserves a 10/10. You won’t regret it!!

We just spent 5 full days on the resort as a family of 5 plus my daughter’s boyfriend. Our experience from beginning to end was amazing from the moment we stepped foot on the resort. Our butler Alejandro, along with all of the butlers, were there when we needed something or had a question. The wait staff was attentive and quickly learned our food/drink preferences. The animation team was fun and engaging and made all of the extra activities and evening shows even more special…Vladimir taught my daughter how to salsa! Ronel took our family photos and while they were quite pricey he captured beautiful photos! We spent a lot of time in the 18+ pool and the staff there was our favorite! Bartenders Daysi and Omar knew everyone’s drink of choice, kept us hydrated and always asked after us if one of us was not around. Juan Bernado is truly one of a kind….he was so patient and has such a fun and loving way about him. He made sure we had anything we needed, he tidied our cabana, he shared stories and laughs with us and treated us like members of his family. Tears were shed when it was time to say goodbye to him…he is a true gem. Thank you Majestic Mirage for making our trip to your beautiful country something truly special.

Best trip ever! We stayed at the Majestic Mirage for our friends’ wedding and had an amazing time. Our butler Wilbur was so awesome, other staff/bartenders were helpful and kind, and the food and drinks were amazing. It was also a very clean hotel and honestly so beautiful. Would 100% come back. Thank you Wilbur for making our stay so great, you’re the best!

Excellent service from the moment we were dropped off. We have never experienced the service Wilber and the Mirage staff provided us.

We’re just finishing up a 9 day vacation at the Majestic Mirage. Couldn’t have asked for a better trip! The food here is great and our favorite restaurant was the steakhouse. They really know how to cook a good steak. Thank you Luis for always making us feel special. The pools here are really nice and they have some great swim up bars. Juan and Victor at pool 4, Daysi and Omar at pool 7, and Luis at pool 5 all made the best drinks and kept us entertained. The pool concierges Juan and Raphael are such kind gentlemen. We enjoyed talking to each of them everyday and Raphael even taught us some great dance moves. Olga the hostess always met us with a warm smile. She is a beautiful person with a beautiful heart. Pablo Martinez is an amazing butler and he always takes care of us. He checked in on us daily to see if we needed anything or to just say hello. Jennifer at the night lobby bar is one of the funniest people we know. She kept us laughing every night and always has the best service. We looked forward to joking around with her each and every night. Jonathan and Claudia at the piano always kept our drinks full and were fun to talk to. Tahini at the martini bar has the most beautiful smile, the warmest hugs and she also makes the best martinis. The chocolate martini is the best! We had a great time meeting new friends, relaxing at the pool and beach and just enjoying our vacation. We’re looking forward to our next trip to the Majestic Mirage. Thank you Elena for all you do. Until next time!