We had an amazing trip in Punta Cana D.R. We stayed at the Majestic Mirage for one week. Booking (hotel + transportation) was simple through cheapcarribean.com. Once we arrived at Punta Cana international it was an easy trek through customs with the help of a friendly airport employee! We used AmStar for transportation. We bought a couple parking lot cervezas for the trek to the resort. Once checked in our Butler Carlos Huggins greeted us and showed is around the resort and then up to our room. He was beyond great to us, and we wish we had him the entirety of our stay. He made sure we were well taken care of in room, but also for any restaurant reservations as well. My favorite part was, he always sought us out throughout the resort during the day to say hello with a big smile on his face. The staff was top notch and the resort was very clean. We had an absolute amazing week and will definitely go back!
Review of staff and resort
Jan 26, 2023
Overall this vacation has been great and the resort has been amazing. There are several amazing staff members such as Debora. She’s helped out a lot and has been a very fun individual to play games with and has made this overall experience willing for me personally to come back again.
Jan 26, 2023
Top quality resort with top-quality staff, food and amenities. The seaside restaurant was wonderful for breakfast, lunch and dinner. Ricardo was an amazing butler that helped with anything and everything. The entertainment staff made sure everyone was having fun and Yeibi was the best!
Amazing experience - recommendations for favorite staff - liquor is GOOD as well!
Jan 26, 2023
I can't say enough about this place.
First of all - ignore the reviews about alcohol. There are tons of places that really only have rail/well liquor and this place did not. They had absolut vodka, jack daniels, capitan morgan, bacardi, etc etc. For an all inclusive, that is pretty amazing.
The ONLY thing I didn't love about this trip was how long our rooftop jacuzzi took to fill. HOURS. It's more like a big bathtub. But aside from that - one of the best trips we've taken.
The staff makes a good experience into a GREAT experience! Our goal in booking an all inclusive for our honeymoon is because I'm in nursing school and we just wanted to RELAX. Because of the incredible staff and resort - that is what we got.
If you're going there please take note of some memorable staff members:
I tried to help * Merced * with the bags when he brought them to our room, and he politely reminded me that I was on vacation to relax and brought them in quickly. He was so fast and friendly. Then we met our butler - Arturo. One of the absolute best. When we return next year, we will be requesting him again.
Got a massage from Yovany. TOP TIER! She was amazing. Amazing.
Miladis (Mili) from the coffee shop made some of the best coffee drinks I've ever had. She was incredibly nice and after having one drink, I went back every day.
Geraldo was SO much fun at the Japanese restaurant! MAKE RESERVATIONS HERE!!!!!!!! We all had so much fun. Joahndri....AMAZING. Absolutely wonderful.
Robinson and Maricela at the French restaurant also made our meal wonderful. My husband loved his app, but I did not, but I loved my entree and because I didn't enjoy my appetizer they immediately said "we'll bring you another entree! we want you to leave full and happy"! So nice. Lots of laughs.
Altagracia was one of our favorite people at the Italian place, and we were lucky to get to see her on our last morning working at Seaside - which was where we went for breakfast every morning without exception!!!! Juan was wonderful there and kept my coffee (aka my ability to function) full! Get there early if you don't want to wait for a freshly made omelette cause the line can get just a tiny bit crowded!
All of the staff was wonderful, these are just a few that stood out.
Remember to bring smaller bills ($1's, $5's, and $10's) to tip these amazing people.
We will be back FOR SURE.
Jan 26, 2023
The Majestic Mirage was a beautiful resort and my husband and I enjoyed our stay. The staff was very attentive along with our butler Pablo and entertainer Dario. There were several activities to keep us entertained and relax. The food was amazing!