Paradisus Palma Real Resort reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0

24560 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Miguel - our fav Bartender at Rum Republic

devayani s on Feb 15, 2025

Rum Republic is the place to be for exceptional cocktails, especially with Miguel behind the bar. His skill and creativity shine through in every drink, making each one feel personalized. Whether you're a rum enthusiast or just looking for a great cocktail, Miguel's recommendations never disappoint. The relaxed vibe and high-quality drinks make it a must-visit spot for anyone who appreciates a well-crafted cocktail.

TripAdvisor users rated this property 4 out of 5

Paradisus Palma Real - Reserve - Ocean Front Review

Hartquist (Raleigh, North Carolina) on Feb 15, 2025

The place was very clean. Excellent staff. Our concierge Christoher was Excellent. He was interactive with us everyday...to take care of any needs or wants... He found us...we never had to find him. Very Impressive. We stayed in the Reserve section...Ocean Front Suite. Very Nice. Would stay again. Averys - North Carolina, USA

TripAdvisor users rated this property 2 out of 5

You don't get what you pay for.

Christopher N on Feb 14, 2025

I stayed in a swim-up Jr. suite from 1/28 through 2/3 with my wife. The room given to us had two queens however we reserved a king. They did not make any effort to move or accommodate us in any way. We spoke to three other couples with the same issue so they must overbook regularly. The room fridge was broken as well as the hairdryer. The staff replaced both but it took 2-3 days and the replacement refrigerator was just placed on the floor next to the pool access sliding door with the same items inside. We also found that the TV didn't work as well. (Obviously not a big deal but comical given everything else that was occurring.) Due to our late arrival the first night we had to eat at the main buffet which was a disappointment. Most everything had been sitting out too long under the heat lamps which made most items un-eatable. Two of our reservation dinners, Hibachi and Mexican were pretty bad, a combination of overcooked chicken and shrimp and a waiter who was more interested in getting a tip from a 12 person table. The Italian and Dominican (Flora) restaurants were good. Sadly, we experienced the majority of staff as being indifferent at best to us being there. Seriously, it was so different than Mexico or Aruba. It's as if they just didn't care. This is my first and last trip to this property or any other that's managed by their parent company, Melia. I've been to 12-15 all inclusive properties in the past and this one is by far the worse experience I've had. I take no joy in writing this as I spent a few $K on a mediocore trip at best.

TripAdvisor users rated this property 5 out of 5

Great!

W7675KJjessical on Feb 14, 2025

Jensy with the mixology glass was great! Great drinks and very informative. ?? ?? ?? . Very clean resort with excellent service. Everyone was very nice and helpful. Good pool and beach. Nice, clean room. Restaurants were also very good. #Paradisus Palma Real Resort

TripAdvisor users rated this property 5 out of 5

Italian restaurant

Gustavo L on Feb 13, 2025

The Italian restaurant here was phenomenal. Great service from both of the servers. My girlfriend and I arrived later in the evening due to the flights, however we’re greeted by the very nice hostess who promptly helped us find a table. This restaurant is by reservation mostly, so they definitely helped us get in a late meal.

View All