TripAdvisor Traveler Rating

Overall service was great. Very friendly. The rooms are clean with a large balcony and jacuzzi. Room service was excellent. The gym is modern, big and with all the equipment you need. Victor, the instructor is great. Spa has a hydro therapy that is wonderful.

I visited this resort with my daughters and within the same year treated myself to a brief solo trip. The staff were incredible....Jonathan, Ivan, Victor...just to name a few. Exceptional customer care. Both stays were different but beautifully perfect, exactly what was needed each time! Food was great, entertainment, the beach, the fitness centre and classes...I came back rested and sun kissed although it could never be long enough! It was like a dream both times! The memories will last a lifetime <3 Highly recommend!!

5 stars for the location- beautiful gardens, decor,.pools and activities. But everything else ONE STAR was mediocre to plain horrible at best. Bad food, rooms, service, lots of red tape. More lists of things you can't do Customer service NON-EXISTANT

I didn't enjoy my stay. The floors swwat and become slippery and I fell and hit the back of my head. The food wasn't good at all. It was very clean, but the rooms are dated and in desperate need of a makeover. I wouldn't go back.

Nice family hotel. Had a few problems with the room. Made several attempts to get the repairs and no one came to fix the problem. Definitely, was busy during my stay and all my activities were at the other hotels.