Breathless Riviera Cancun reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0

8301 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Amazing service and beautiful resort

Christian C on Jul 13, 2024

The service staff was excellent, especially Juan Carlos at the xcelerate pool. My hand was never empty and they all made sure we were always served. The food selection at the resort was nice. My only complaint is the lack of selection at the buffet.

TripAdvisor users rated this property 3 out of 5

Average resort and experience

Scenic28078903712 on Jul 12, 2024

We booked the Exale club and this is by far the biggest waste of money you will spend. You also have to pay $200 to book a cabana at either of the two pools. Dining is fine, nothing over the top. I would put the food on par with a cruise ship dining experience. While the resort does have an “dress code” for dining, it was not enforced. Men are required to wear long pants for dinner, but guests seated near us wore a hoodie, while another meal had a guest with a shower cap. Overall beer/liquor selection is very underwhelming compared to other resorts. We heard many guests had issues with their rooms, and that was also the case for us. The toilet did not work on arrival and maintenance could not fix it. The toilet would continue to fill the tank with water every 15 minutes due to some small leak. Beware of the main pool, the floor is like a washed concrete and will make your toes and feet peel on the rough pool bottom. Most people do not tip at this resort, and I feel like that impacts the overall vibe from employees. The resort is clean and kept up, no complaints on appearance. Staff did a great job considering a hurricane hit days prior to arrival. Overall, the resort is fine if you expect mid-quality amenities and are looking for a budget vacation. Biggest complaint is the constant techno music blasted throughout the day, for 14+ hours non stop. Music would start at 8am and end after 10pm. If you have a room near or facing the main pool, you will hear it all day and night. If you want to relax, go somewhere else.

TripAdvisor users rated this property 4 out of 5

Enjoyed our stay but the standard hotel practices left a lot to be desired…

preramey (Batavia, Ohio) on Jul 12, 2024

Restaurant and bar staff were great. Ordered room service that never showed and had a maintenance issue in our room that we had to request assistance with twice in order to get it corrected. We did upgrade to the Xhale club upon arrival and do not recommend, this didn’t add the additional value to our trip and the service we received from this team was lackluster with the exception of the manager who attempted to reconcile mishaps. Enjoyed the entertainment and the vibe of the resort although we couldn’t swim in the ocean and there were no chairs on the beach following the hurricane.

TripAdvisor users rated this property 5 out of 5

Beautiful place!

Travisdlyons6gmail (Atlanta, Georgia) on Jul 11, 2024

Amazing visit. From the friendly staff to the wide variety of food it was great. The pools were amazing. The entertainment was great. This place is a must see

TripAdvisor users rated this property 5 out of 5

Amazing experience

Dunikki_White (Houston, Texas) on Jul 11, 2024

This resort was everything I needed to relax. The staff were friendly, the rooms stayed clean and the room service was 24/7. Food was on point and the excursion selection was fantastic. Would definitely go again!

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