Catalonia Royal Tulum Beach & Spa reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.7
  • Location 4.6
  • Rooms 4.4
  • Service 4.6
  • Value 4.4

14710 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Great staff makes a difference!

miroslavp601 (Toronto, Canada) on Apr 18, 2026

Having a great vacation, wonderful people, beautiful hotel, great food and an amazing beach. What makes the holiday special is the people, and I can go on and on mentioning a lot of them, but the first impression matters, and that leads me to the bellboy Carlos. When you are greeted so honestly with a smile and so much hospitality it sets the tone for the rest of the vacation. Thank you Carlos and thank you all the other wonderful staff of Catalonia. See you all next year! Natalija & Miroslav

TripAdvisor users rated this property 5 out of 5

Amazing stay

martabZ3459GW on Apr 18, 2026

After 17th years we come back to CRT and it’s still beautiful as we remembered. Beautiful locations and the beach. We were lucky it was not much of seaweed and whatever came in the morning was cleaned out by the time we went for breakfast. Great food at the buffet for breakfast and lunch and in restaurants for dinner. Very hard working staff making sure everything is excellent. Thank you Angeles to welcome us with big smile every morning at the buffet. Our room cleaned out everyday and turn down in the evening with fresh beach towels. I don’t really have any complaints just beautiful stay and for sure we are coming back.

TripAdvisor users rated this property 5 out of 5

Excellent food and service in a peaceful location

CTPN (Montreal, Canada) on Apr 18, 2026

We had a wonderful one week stay at this all-inclusive resort. Excellent food and service. Our ground floor, recently-renovated room was spacious and comfortable. Staff kept it clean and the fridge was always stocked and new beach towels provided each day. The balcony faced onto a garden with large trees which kept the surroundings cool although it also meant that it was a bit dark in the room and it was hard to dry out beach clothes. I suggest asking for a room on an upper floor for more natural light. We were in a building away from the theater and restaurants clustered around the lobby at the front, and it was quiet and tranquil. Beautiful beach and the resort worked hard to constantly remove the sargassum washing each day. It is between Playa del Carmen and Tulum. Taxis are available but they are expensive and there are minibuses (collectivos) but it was unclear where and when they stop. It would be great if the hotel provided a regular shuttle to town.

TripAdvisor users rated this property 5 out of 5

The entertainment was amazing

Ariel R on Apr 17, 2026

It was amazing and a lot of fun! Ceullar and Palma were both very friendly and fun to chat with, well all entertainment staff were great. Rooms were cleaned daily which was amazing. The beach was amazing and the restaurants were great with great food. The staff were very welcoming.

TripAdvisor users rated this property 5 out of 5

Chilled beach vibe with great food

mpleace (Kent, United Kingdom) on Apr 17, 2026

Resort, staff, food, beach all fantastic

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