TripAdvisor Traveler Rating

The resort is absolutely gorgeous. Jungle feel throughout as you navigate the pathway to restaurants and the pool/beach. Highly recommend privilege stay primarily because it gives you access to the Beloved restaurant which is excellent. Room service is hit or miss. Sometimes items didn’t show up at all or were missing. Most of the time we requested ice it didn’t come but it is a nice perk. Favorite bar hands down was the Baqua Bar. They always made delicious drinks and bartenders were great. Juan and Roberto were always great. We enjoyed going to Sorrento every day and got the wings every time. We also highly enjoyed the flank steak burrito. Also, Marcelino is the best! Restaurants were pretty good, some better than others. Mamma Mia was our favorite but Tao Cat is great as well with a lovely outdoor atmosphere. La Rauxa is worth doing once but wouldn’t go back a second time. Entertainment is great but food is sub par. Steak Ville was disappointing and also incredibly hot. The AC wasn’t great there and at Adelitas. Room was nice and comfortable with great AC! Cleaning staff was also great but it would have been nice to have a more scheduled cleaning time as we never knew when they would come. Denisse was also so pleasant at the front when we arrived and departed. She is the sweetest and will be someone we won’t forget! Overall, highly recommend this resort. We will likely be back again!

Such a fun place .. Charlie and Diego are the best ! The food is amazing!! great entertainment! We’ve been back 3 times already and can’t wait to come back again ! The beach is cleaned every morning. I would recommend getting the privilege package.

Charlie and Paulina were amazing. The resort and atmosphere were thru stratosphere! Restaurants were so good. Pool party and other events were engaging. They keep the beaches cleaned and the grounds well kept. Would definitely come back next year.

Great service from the entire staff! Front desk Adriana and Ezekiel! Loved the Bloved food and atmosphere itwas amazing every day we were there. Food was first class Noe the chef did a superb job every night and Alejandro was an amazing waiter. Sandy gave us amazing service and Roberto! The steakhouse had amazing filet and service. We had so much fun. Beach was lovely such great accommodations. I would definitely come back.

We enjoyed are almost perfect week at Catalonia Royal Tulum, The BLoved, Asian and Italian restaurants were excellent, The staff was always helpful and pleasant. We upgraded to a privledged room and we are glad we did. One major downfall the smoking areas were located next to the beach, the lobby and some restaurants, also some smokers smoked everywhere