Catalonia Royal Tulum Beach & Spa reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.7
  • Location 4.6
  • Rooms 4.4
  • Service 4.6
  • Value 4.4

15230 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Amazing experience

Zuzana B on Sep 19, 2026

I love it. Specially people are making this place so amazing. Animation team Diego, Leo, Pau, Eddy and Cuellar. I enjoy sport and dance activities with them so much. And ladies in buffet area, so lovely. Everything was amazing. ??

TripAdvisor users rated this property 5 out of 5

Week at Catalonia Tulum

Cathy B on Sep 19, 2026

We stayed at the Catalonia in Tulum. The staff were absolutely amazing and ensured we were well entertained, well cared for and were such lovely, fun people to deal with. The accommodations were excellent as was the food at the several restaurants we visited. Particularly at Mama Mia, the wait staff was above and beyond. We were travelling in as a family of women in support of my niece and they took such wonderful care of her. We are grateful. The activities staff Cuellar, Leo, Pau, Evie, Diego, Samuel were fabulous.

TripAdvisor users rated this property 5 out of 5

Catalonia review

Jamie B on Sep 19, 2026

Cruella, Leo, Edy, Diego, Pai - very friendly staff, super engaging with the guests. Made sure that there were fun activities each day

TripAdvisor users rated this property 5 out of 5

Beautiful, Wonderful and Marvelous Stay

Janet L (Milwaukee, Wisconsin) on Sep 19, 2026

Our stay was absolutely amazing! We stayed for seven days, six nights and I leave with a heavy heart; leaving such an extraordinary resort and wonderful experience. The views are beautiful, the food was delicious and the pool and beach were refreshing. The staff were so lovely they made you feel like family. Special shoutout to Angeles who made me feel so cared for. I would 100% recommend this resort to everyone because you will experience true luxury and care during your stay. Absolutely marrvelous experience.

TripAdvisor users rated this property 5 out of 5

Stay and Staff Amazing; Photo Prices Were Not

Stay14329542259 on Sep 19, 2026

My stay was amazing! I went with my girlfriend to celebrate our 1 year anniversary, and they made it special. The room was clean when we arrived, and the staff came throughout our stay to clean it as well. The food was delicious, and the service staff were amazing! One stood out in particular, our waitress at the buffet, Angeles went above and beyond! I am a vegetarian, and she always made sure that I knew what my options were. Overall, I really enjoyed our stay. The hotel’s location is right on the beach, and the atmosphere is beautiful. Our 7 day, 6 night stay plus a couple of extras, was very reasonable for two people. The only issue was how much the photos were. There are some professional photographers who will take your pictures while you’re enjoying your vacation. We went to the photo gallery office in the hotel lobby, thinking we would pay max $200 USD. Wrong. To purchase all of our photos, it would’ve been $450 USD. $450 USD?! It was $20 USD per photo. The photos were nice, but not $450 USD nice. We decided to opt out completely. It sucks that we couldn’t get our photos at a more reasonable and affordable price. Even so, I would definitely come again. Overall it was a wonderful, beautiful and unforgettable experience. I am very happy to have stayed here to celebrate my anniversary with my girlfriend. Thank you to all the wonderful staff!

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