Overview
Surrounded by hundreds of palm trees and a gorgeous private beach, the Catalonia Royal Tulum's setting is second to none. This all-inclusive, adult only resort has all the amenities to make you forget about day-to-day living. From the gorgeous pool with swim-up bar that leads to a beautiful palapa, to the beaches where the sand is just as white as the snow you'll be leaving behind, there's no shortage of beautiful areas where to kick back and enjoy the sun. Enjoy the various flavours at one of seven eateries on-site, where specials range from traditional Mexican dishes to the best of international cuisine. Enjoy all the activities such as surfing, beach volleyball and snorkeling. At the Catalonia Royal Tulum, a romantic getaway is just a short flight away.
*This hotel is available from both Cancún International Airport and Tulum International Airport.*
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
288
Inclusions
- Daily activities
- Round-trip airport transfers
- Non-motorized water sports including snorkelling and kayaking
- Private parking
- Gratuities
- Nightly entertainment
- 24 hour room service
- Intro scuba lessons in the pool
- All taxes
Rooms
Amenities
Location
Reviews
The beach is everything!
JamesR484 (Birmingham, United Kingdom) on Jan 17, 2025
Stayed at this resort for 10 days just after new year. Had a fab 10 days. The beach is everything!! Accommodation: stayed in premium room, block closest to the beach. Very clean and comfortable. We did get the sewage smell in the bathroom every now and then but disappeared quickly, and there is a musty kind of smell in the room (wardrobe mainly) but that’s just to be expected in a forest, and didn’t distract from the comfort and enjoyment overall. Food: very good breakfast and lunch in La Palapa and Sorento restaurants. The welcome team at La Palapa were fantastic, Catalonia should be really proud of Quetzabel and Angeles, fantastic talent - you should really look after these team members, they add something really special to the service for your guests. We ate at all of the restaurants at least twice and enjoyed them all. Mamma Mia and Tao Cat were our fave’s, and The Grill was probably our least fave but wasn’t bad. Shout out to Juan and Tanner, great service from both. Beach and pool: the beach is everything at this resort, stunning! The pool was great, a little cold at times but didn’t stop us from enjoying it. The entertainment team work really hard and the bar and servers were all really polite. Being from the UK we don’t tend to tip at an all inclusive resort unless the service is really exceptional. However, due to the majority of the guests being from North America, and there tends to be more of a general tipping culture, we did feel a bit of pressure to tip bar staff and servers. Shout out to Monica at the pool for keeping us ‘hydrated’! Gym: open from 6am which really suited me and my early morning workouts. The gym equipment was in good condition and a good variety of machine and free weights. Very clear and water and hand towels available. Overall, we would highly recommend this resort and would defo return in the future.
3 stars and not 5
Katarzyna P on Jan 15, 2025
I traveled with my boyfriend and a couple and we arrived midnight at the hotel. Upon arrival, the room 3016 bloc 3 had a strong smell of mold and humidity. We had a Junior Suite in a 5-star hotel and were shocked by the condition of the room. It was already 1:30 AM, we went to the front desk to request a room change due to the smell, especially since I have asthma. They moved us to a higher floor in the same building to a privilege room ( no charge for one night but if ever we wanted to stay more we would have to pay , but didn’t stay because the odor was worse. Exhausted by 2:30 AM, we asked for another room and were moved to room 6113 in block 6, which they assured us was better. Unfortunately, it was the same issue. We gave up and stayed there. I woke up with a sore throat and a nosebleed, and everything, including the sheets, was damp. The next morning, we fought to get a proper room and were finally moved to building #2, room 2202 in the Privilege section, which was newer and impeccable. How ever a smell from the drain in the bathroom was strong but we put a wet towel to block the odour and closed the door and it was okay. ** Room Service - Food: Vegetable soup was okay; the rest was inedible. Club sandwiches were the only decent option. ** Snack Bar: Surprisingly, it had the best-tasting food. ** Buffet (Breakfast & Lunch): Disappointing, lacked flavor, more like 3-star quality. We both got sick during the last two days. ** Activities Representative in the lobby: Pressured us to buy an activity despite the rain forecast. He insisted on good weather and refused to show us the forecast on his phone. Eventually, he admitted it would rain. ** Italian Restaurant: Chicken was rubbery and likely frozen for months. Lasagna tasted old and was inedible. Shrimp Alfredo was not fresh. ** Additional Issues: Several staff in white shirts roamed around the pool, misleading guests. One offered my boyfriend four free entries to an exclusive breakfast with no upsell, plus two 25-minute massages. Before going to the breaks fast , we had register our names in an office. Then another man asked us which plan we wanted to buy… we mentioned them that we wanted just the breakfast as promised by his employee but the man said it was not possible which frustrated us due to the lack of transparency and dishonesty. SUCH of waste of time! I still had a good stay overall , The beach is amazing !
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