Overview
El Dorado Casitas Royale, one of Conde Nast Traveler Readers' Top 100 Hotels in the World and an AAA Four Diamond Resort, is the pinnacle of romantic seaside luxury. Nestled along the beach, El Dorado Casitas Royale is an adults-only resort designed for romance.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
203
Inclusions
- Daily activities
- Round-trip airport transfers
- Welcome glass of champagne
- All gourmet & à la carte meals & specialty
- Mini-bar with beer, water & soft drinks refilled daily
- Full service concierge
- All taxes
Rooms
- 1 king bed
- Ocean view
- 1 king bed
- Ocean view
- Maximum 2 adults
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Concierge service
- Jetted tub
- Pillow menu
- Smoke-free
- Upgraded amenities
- Turn down service
- 24 hour room service
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Mini-bar stocked daily
- Safe
- TV
- Aromatherapy
- Beach Butler service between 9 am - 5 pm
- 1 king bed
- 1 king bed
- Maximum 2 adults
- Ceiling fan
- Jetted tub
- Pillow menu
- Smoke-free
- Upgraded amenities
- Individual Casita Suites are unique stand alone one room buildings directly facing the Caribbean Sea
- 24 hour room service
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Mini-bar stocked daily
- Safe
- TV
- Aromatherapy
- Beach Butler service between 9 am - 5 pm
- 1 king bed
- 1 king bed
- Maximum 2 adults
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Jetted tub
- Pillow menu
- Smoke-free
- Upgraded amenities
- All of the features of the Casita Suite, relax on your water-mirror balcony and step directly into a unique lazy river that connects to the main pool with swim up bar
- 24 hour room service
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Mini-bar stocked daily
- Safe
- TV
- Aromatherapy
- Beach Butler service between 9 am - 5 pm
- 1 king bed
- No more than 2 guests in the room
- 1 king bed
- Located on ground floor
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- 24 hour room service
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Mini-bar stocked daily
- Safe
- TV
- Aromatherapy
- Beach Butler service between 9 am - 5 pm
Amenities
Gaviotas Seashore Bar
Pool
Hammock
Spa Hydrotherapy Pool
Spa Salon
Spa Salon - Pedicure Station
Martinis Lobby Bar
Kampai
Santa Fe Grill
Location
Reviews
TripAdvisor Traveler Rating
Romantic couples trip
Margaret S (Halifax, Canada) on Dec 07, 2024
My husband and I stayed at the El Dorado Casitas from Nov 23-30, 2024. We booked a second floor casita suite. We originally were in section 27. I think there are 7 sections 25-31. Sections 25-27 do not have swim up suites and therefore there is no lazy river. They have a small swim up pool just like the other sections, as well as the beachfront casitas. We moved to the second floor casita in section 28. This section had a lazy river- which I preferred even though we were in a second floor casita. Beautiful ocean view and view of our section. Big outdoor decks with double ged and table and chairs. Room was lovely. The bed was quite soft in first room but much better in second room. Outdoor shower was amazing. Bigger in second room. The bar fridge was not stocked daily. Sections 30/31 are for return visitors. Although the beach at Casitas is not great for swimming- we actually spent most of our time at the beach. There are king size Bali beds with a terry cloth cover and 2 loungers. They are well spaced with lots of privacy. No need to reserve early. Only one day over American Thanksgiving were they all taken by mid afternoon. The bartender from the pool will make sure you have drinks. It was quite lovely- and we typically are pool people. Room service was ok. Only ordered pizza and quesadillas. We ate at all 3 resorts. The Palms at Generations was right on the water. Excellent a la carte service. We ate breakfast and lunch there. The Chefs Market also at Generations was a very nice buffet for breakfast - much nicer than Cocotal at the Royal. Never tried breakfast at Santa Fe. A la cart at La Isla - poolside - Royal was great for breakfast. I would avoid Sunday buffet. Cabana Pizzeria - poolside Royal was excellent a la carte for lunch. We ate at Santa Fe, Italian, and Kampala ( Asian) all at the Casitas section. Also at at Habb (Indian) at Generations. I loved the Indian and Asian and my husband loved the Italian. Evening meals were very good to excellent. Service was excellent most nights. Did not enjoy the Mexican night at the Royal. We didn’t try Rincon Mexicano at the Royal - but it did look lovely. I should point out there is no where to get food to eat at pool or beach. I believe this is to try and keep the animal population control, which is a good thing. We did not do any nighttime entertainment. Not much happening at the Lobbies. We participated in the included snorkeling and catamaran boat ride at Marina beach. Although there is an El dorado resort there- you do not have access to the resort. There is a public entrance to the beach. The beach is absolutely amazing. The catamaran ride was ok. Big boat. Lots of people. Snorkeling was decent- but we have done many times before. Excellent pizza included at beach after snorkeling was done. Transportation was included- but we headed back to resort early. 23 American. Less than 15 minutes away. We did the on site horseback riding. 210 American for 2 of us. We were the only 2 that afternoon- so more or less private. Guide was very knowledgeable about Mayan culture. Learned a lot about local trees. Very interesting. The horseback riding was a 45 minute walk through the jungle. Not difficult at all. Upon check in at the resort you will be asked to visit the concierge. We were offered free horse back riding and a couples massage if we attended one of their sales pitches. Ultimately we declined. It is apparently a 3 hour sales pitch. Possibly worth it to some people. We preferred a morning at the beach. Overall this resort is quite lovely. Beautifully landscape. Good food and service. Can’t really fault it in any way.
You won't need to lift a finger! Highly recommend.
nelisabeth (Glasgow, United Kingdom) on Dec 05, 2024
I only have excellent things to say about this resort. The staff are very attentive, the facilities are very clean and well maintained, and the food and drink is great. Some people have said the rooms are tired but I think it's personal preference as I loved the room. It was huge, had everything we needed and more. The outdoor shower was a lovely experience! There was a day which was overcast weather but there is so much to do on the resort it doesn't affect your time there. I tried archery, beach games, shooting, did lots of walking around with a drink in hand, said hello to all the local wildlife like the iguanas and coatis, and had some chill time in the room jacuzzi. The stretch of white sandy beach is gorgeous and the sun loungers are comfortable for those of us who get bad backs :)
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