El Dorado Maroma reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 5.0
  • Location 5.0
  • Rooms 4.5
  • Service 5.0
  • Value 4.5

8621 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Most Amazing Trip 2024

HEIDI E on Feb 15, 2025

4 couples met for a 7 day stay at El Dorado Maroma. The weather was nice but the staff was amazing. It started to rain (for a short time) and my husband tried to move the patio umbrella so we could wait out the rain and Kevin, best beach butler ever, came to our rescue. Got everything set up and extra towels. We changed where on the beach we would hang out just so we could see Kevin every day for the rest of the trip. The rooms were great but staff is amazing and makes the stay better. We will be returning for sure and hope to see Kevin soon!

TripAdvisor users rated this property 5 out of 5

Phenomenal

Brendan W (Louisville, Kentucky, United States) on Feb 15, 2025

El Dorado Maroma is a beautiful all-inclusive resort in the Riviera Maya region of the Yucatán Peninsula of Mexico. My wife and I spent a week there in January to celebrate a special anniversary. This was our first all-inclusive experience and based on our time here, it would be really difficultly to choose anywhere else over coming back to EDM. The beach is pristine. The sand is so soft and fine, like powdered sugar. The water has so many gorgeous hues of blue and green. We stayed in a first floor beachfront suite that has a walkout patio just steps from the beach. Also just outside the room is a small, quiet pool with a swim-up bar. Between that bar and the beach bar with wooden swing seats, friendly bartenders Carlos, Diego and Alfredo took excellent care of us. Beach butler Armando spoiled us as we enjoyed soaking up the sun or lounging on a Bali bed. One of the biggest highlights for us was the activities and entertainment, like beach or pool volleyball and live music at night. Activities staff Kevin, Osvaldo and Marco were a blast to play games with and really helped elevate our experience. They were friendly, tons of fun, and have an impressive ability to remember guest’s names. The food here is excellent, with four restaurants providing plenty of different cuisine options like Asian, Italian, and of course, Mexican. The place is small, intimate, and quiet—and for adults only—making it a perfect spot for a romantic getaway. I cannot recommend EDM highly enough.

TripAdvisor users rated this property 5 out of 5

Spa experience

S W on Feb 14, 2025

Liliana at the spa was excellent for my regenerating rose hips facial. Hot stone massage for my husband-very relaxing with Liliana as well! Also had 1st time facial and enjoyed. A spa experience with Liliana is a must! ElDorado Maroma the place for adults only to go!

TripAdvisor users rated this property 5 out of 5

Halfway through our trip and love it

FarAway01679634939 (Canada) on Feb 14, 2025

Always look forward to paddle board stretching with Osvaldo - best way to start the day after breakfast with Ezeikeil at Papitos restaurant. Definitely get a sky massage by Herbert and Luz. The entertainment team Alex, Jerrik, and Marco will keep you busy and try to win a beach volley but they know Canada always wins ????. Manuel on the beach will alway make sure your comfortable and keep you shaded on the hot days. Karen and Edwardt at the main bar are the best and will always remember your drink ??. We’re only half way through our trip and look forward to everyday with this great team.

TripAdvisor users rated this property 5 out of 5

Fun in the sun

Tokyoqueb (Shibuya, Japan) on Feb 14, 2025

Day 3: great food and beautiful weather. Thank you to the entertainment team, they are the best! Jerik, Osvaldo, Marco the burrito, Alex, Kevin and DJ Cris. All their activities are really fun. Also thank you to Karen and Edwart for their excellent service at the beach bar papitos. We also had the greatest massage with Luz and Herbert today.

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