Fairmont Mayakoba reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.8
  • Location 4.7
  • Rooms 4.7
  • Service 4.7
  • Value 4.3

8614 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Leobardo, Diana, and Julio Made Our Experience!

Ellie F on Apr 11, 2026

We had an excellent experience, thanks in large part to Leobardo, Julio, and Diana whose outstanding service made a lasting impression.

TripAdvisor users rated this property 5 out of 5

The Best Resort!

Verena M on Apr 11, 2026

We have been traveling to Mayakoba for many years and we love coming here every time. Nothing can compare to this 625 acres oasis and the options are endless. Fantastic atmosphere, food, beach, golf, activities,… Highly recommend.

TripAdvisor users rated this property 4 out of 5

Warm ocean waters, great beach. Service a little thin and food expensive

churchillfarm (Palo Alto, California) on Apr 11, 2026

We took the complimentary catamaran ride with Jorge and windsurf lessons from Jezar who was a great patient instructor, and Darwin was a great water activities host. Food is fine but expensive, and service was tin. G JEsae

TripAdvisor users rated this property 5 out of 5

Wonderful trip!

nc2609 (London, United Kingdom) on Apr 10, 2026

We had a wonderful stay with the family at Fairmont Heritage Place. Edgar and Marlon were both wonderful and made our experience so comfortable and memorable - thank you! We enjoyed eating at Gaia restaurant (the raw bar was excellent).

TripAdvisor users rated this property 5 out of 5

BEST PLACE

Ayala V on Apr 09, 2026

BEST PLACE BEST TIME EVER!!! We love IRD!! Especially Erick (both of them), Edgar, and Nestor!! Best dinning room service ever!!! Everyone NEEDS to stay here!! Thank you so much for your service they deserve a raise!

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