Active Advisories
Fairmont Mayakoba is currently undergoing a renovation project throughout the property. Some services and amenities may be affected or unavailable, all efforts will be made to minimize any impact to guests. For complete details, please see the link below; https://www.fairmont-mayakoba.com/blog/the-journey-of-renewal-embellishment-and-innovation/
Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.
Overview
The luxury AAA-5 Diamond and Rainforest Certified Fairmont Mayakoba Riviera Maya resort is located in a private gated resort community, within 240 acres of tropical forest intersected by crystal clear waterways and surrounded by a pristine Caribbean shoreline.
Resort fees include
- On-property bird watching boat tour
- Use of bikes to tour the property
- Transportation to El Pueblito, El Camaleon, and other Mayakoba resorts (Some services are subject to schedule)
- $20 Credit for Sweet Spot per room per stay
- $25 Credit to Sports Activities (Yoga, Fitness Classes, TRX Classes) per room per stay
- $40 spa treatments credit per room per stay
- *Some restrictions may apply
Other fees include
- Government of Quintana Roo environmental tax
Check in
3:00 p.m.
Check out
12:00 p.m.
Rooms
401
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 queen beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Garden view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Lit make-up mirror
- Seating area
- Upgraded amenities
- Connecting rooms available (subject to availability, $)
- A/C
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request, $)
- Room service ($)
- Safe
- Slippers
- TV
- Twice daily housekeeping
- 1 king bed, or 2 queen beds
- Mangrove View
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Mangrove View
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Lit make-up mirror
- Seating area
- Upgraded amenities
- Connecting rooms available (subject to availability, $)
- A/C
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request, $)
- Room service ($)
- Safe
- Slippers
- TV
- Twice daily housekeeping
- 1 king bed, or 2 queen beds
- Water Canal View
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Water Canal View
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Lit make-up mirror
- Seating area
- Upgraded amenities
- Connecting rooms available (subject to availability, $)
- A/C
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request, $)
- Room service ($)
- Safe
- Slippers
- TV
- Twice daily housekeeping
Amenities
Accessibility
- ADA compliant.
- Accessible rooms only available in select room categories. Contact WestJet Vacations for further information.
- Public areas wheelchair accessible
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Activities for children and teens
- Child care services available ($)
Discovery Club & Adventure Camp
Fairmont Mayakoba’s Discovery Club & Adventure Camp offers dynamic, cultural and educational activities to spark the creativity of even its youngest campers. Children can access to the Discovery Club from 10:00 am to 1:00 pm or supervised game room from 2:00 pm to 5:00 pm
Age ranges
- Children ages: 6 to 17
Bars and entertainment
| Type | Amenities | |
|---|---|---|
| Hix Bar & Lobby Lounge | Bar | |
| Bar Las Olas | Bar, Pool bar | |
| Aqua Bar | Bar, Pool bar |
Minimum age restrictions apply, picture ID required.
Check-in and check-out times
Check-out time: 12:00 p.m.
Connectivity
Wi-Fi
- Throughout the property
Dining
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| La Laguna Restaurant | À la carte | Mexican | Breakfast, Dinner, Lunch | Dress code, Reservations required |
| Brisas Coastal Grill & Bar | À la carte | Seafood | Breakfast, Dinner, Lunch | Dress code, Reservations required |
| El Puerto Restaurant | À la carte | Asian | Dinner | Dress code, Reservations required |
| Café Maya | Café | Coffee and Pastries | Snacks | Not included with all-inclusive plan |
| Ki Beach Bar & Korean BBQ | À la carte, Snack bar | Korean | Dinner, Lunch | Not included with all-inclusive plan, This venue may be closed or have reduced days of service during low season |
Facilities
- Rooms: 401
Health and wellness
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Yoga
Location
- Beach front
- Public beach
Meal and plan options
-
All-inclusive: Included
- All meals plus snacks
- Unlimited international and domestic drinks
Pools and recreation
Pools
- Adults only pools: 1
- Jetted pools: 1
- Kids pools: 1
- Outdoor pools: 5
- Bottle service available ($)
Golf
- Driving range: on site ($)
- Golf: on site ($)
- Golf lessons: on site ($)
- Putting green: on site ($)
Water sports
- Dive shop: on site ($)
- Non-motorized watersports: on site
- Watersports centre: on site ($)
Other sports
- Bicycles: on site
- Tennis courts: on site
- Tour excursions: on site ($)
Other activities
- Beach activities: on site
Shops and services
- 24 hour front desk
- ATM available ($)
- Baggage check
- Business centre available ($)
- Catholic wedding chapel available ($)
- Concierge
- Currency exchange available ($)
- Dry cleaning available ($)
- Giftshop available ($)
- Laundry services available ($)
- Medical services available ($)
- Medical services onsite available ($)
- Meeting facilities available ($)
- Multilingual staff
- Parking
- Photo shop available ($)
- Shopping onsite available ($)
- Tour desk available ($)
- Valet parking
- Wedding chapel available ($)
- Wedding facilities available ($)
Adult pool
Aerial view
Beach activities
Beach activities
Beach event
Beach
Bike tour
Brisas Restaurant
Sweet Spot
Church
Café Maya
El Pueblito Mayakoba
El Puerto Restaurant
Outdoor event
Fitness Center
Golf
Golf
Kid's Club
La Laguna Restaurant
La Laguna Restaurant
La Laguna Restaurant
Lobby Lounge
Lobby Lounge
Pool
Pool
Willow Stream Spa
Location
Reviews
Best Family Vacation!
mstanyaslp on Jul 04, 2022
My family (parents, brother, sister-in-law, their daughter, my two children) and I are enjoying a dream vacation here at the Fairmont Mayakoba to celebrate my parents’ 50th wedding anniversary. The service from the moment we arrived and throughout our stay has been exquisite. A few people who have been exceptional include Miguel, our butler; Brian, our server at Tauro; Christian, our server at breakfast; Jaime, our server at the Bambú pool; and Monica, our server at La Playita. The food at each restaurant has been amazing and we feel so spoiled! We are already planning our return visit next year when the extensive renovations are complete.
Relaxing Escape June 2022
A9877OMmarinas on Jun 30, 2022
Pro's: **Service and Staff are 12/10. **German - supervisor of the Italian, Sushi and Steak is a true leader and makes decisions in favor of guests. Fairmont is so lucky to have him in leadership role. He is also very friendly and will connect with you, by the end of the stay, he will become your friend. His staff is also trained to be the same. Juan, Adam, the hosts at the Breakfast buffet and Sushi restaurant, are very very nice. **Your room is cleaned twice a day. **the food quality is the best from all-inclusive resorts I have ever been. There aren't many, but quality vs quantity is better. ***breakfast - buffet ***lunch - either by the pool, which is sandwiches, french fries, quesadillas. ***dinner - reservation to Sushi, Italian, Steak, Korean BBQ where you cook your own food. fun experience ***the most comfortable bedsheets and mattress EVER...EVER!!!! you are sleeping on a cloud, that's how soft and comfortable they are. Con's: **since its under renevation, there is only ONE regular size pool. the two that are on the beach, is tiny...TINY! luckily, b/c resort is not very busy, its not busy at all ** keep in mind, Mayakoba is in the middle of jungle. So, its noisy 24/7. frongs, birds, reptiles...my husband and I had earplugs, until we changed rooms. there aren't many quiet ones as its a jungle! so when you go there, you need to know where you going. ***very quiet during the evening. not much going on at all. other resorts have entertainment, this one...very very quiet. again, not many con's. once the hotel is renovated, it will be suuuch a jewel. I don't know if we will go again, but we sure enjoyed our time soooo much there.
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