All inclusive

Fairmont Mayakoba

Riviera Maya 5.0

Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.

Overview

The luxury AAA-5 Diamond and Rainforest Certified Fairmont Mayakoba Riviera Maya resort is located in a private gated resort community, within 240 acres of tropical forest intersected by crystal clear waterways and surrounded by a pristine Caribbean shoreline.

Resort Fees: Included in your package price.
Other Fees: Paid directly to the hotel.

Check in

3:00 p.m.

Check out

12:00 p.m.

Rooms

401

Rooms

Fairmont Room
436 square feet
  • 1 king bed, or 2 queen beds
  • Garden view
  • No more than 4 guests in the room
Fairmont Room
436 square feet
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Coffee maker
  • Complimentary coffee/tea
  • Crib (on request)
  • Desk
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request, $)
  • Room service ($)
  • Safe
  • Slippers
  • TV
  • Twice daily housekeeping

Deluxe Casita Room
458 square feet
  • 1 king bed, or 2 queen beds
  • Mangrove View
  • No more than 4 guests in the room
Deluxe Casita Room
458 square feet
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Coffee maker
  • Complimentary coffee/tea
  • Crib (on request)
  • Desk
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request, $)
  • Room service ($)
  • Safe
  • Slippers
  • TV
  • Twice daily housekeeping

Signature Casita Room
458 square feet
  • 1 king bed, or 2 queen beds
  • Water Canal View
  • No more than 4 guests in the room
Signature Casita Room
458 square feet
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Coffee maker
  • Complimentary coffee/tea
  • Crib (on request)
  • Desk
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request, $)
  • Room service ($)
  • Safe
  • Slippers
  • TV
  • Twice daily housekeeping

Amenities

  • ADA compliant.
  • Accessible rooms only available in select room categories. Contact WestJet Vacations for further information.
  • Public areas wheelchair accessible

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Child care services available ($)

Discovery Club & Adventure Camp

Fairmont Mayakoba’s Discovery Club & Adventure Camp offers dynamic, cultural and educational activities to spark the creativity of even its youngest campers. Children can access to the Discovery Club from 10:00 am to 1:00 pm or supervised game room from 2:00 pm to 5:00 pm

 

Age range: 5 to 11

The age range below will determine the quantity of children during booking.
  • Children ages: 6 to 17

Type Amenities
Hix Bar & Lobby Lounge Bar
Bar Las Olas Bar, Pool bar
Aqua Bar Bar, Pool bar

Minimum age restrictions apply, picture ID required.

Check-in time: 3:00 p.m.

Check-out time: 12:00 p.m.

Wi-Fi

  • Throughout the property

Type of restaurant Type of cuisine Open for Additional Information
La Laguna Restaurant À la carte Mexican Breakfast, Dinner, Lunch Dress code, Reservations required
Brisas Coastal Grill & Bar À la carte Seafood Breakfast, Dinner, Lunch Dress code, Reservations required
El Puerto Restaurant À la carte Asian Dinner Dress code, Reservations required
Café Maya Café Coffee and Pastries Snacks Not included with all-inclusive plan
Ki Beach Bar & Korean BBQ À la carte, Snack bar Korean Dinner, Lunch Not included with all-inclusive plan, This venue may be closed or have reduced days of service during low season

  • Rooms: 401

  • Fitness centre: on site
  • Fitness classes: on site
  • Salon: on site ($)
  • Sauna steam room: on site ($)
  • Spa: on site ($)
  • Spa treatments: on site ($)
  • Yoga

Carretera Federal Cancún Playa del Carmen Km 298
Playa del Carmen, Q.R., Mexico 77710
+52 984 206 3000
48 km from CUN
  • Beach front
  • Public beach

  • All-inclusive: Included
    • All meals plus snacks
    • Unlimited international and domestic drinks

Pools

  • Adults only pools: 1
  • Jetted pools: 1
  • Kids pools: 1
  • Outdoor pools: 5
  • Bottle service available ($)

Golf

  • Driving range: on site ($)
  • Golf: on site ($)
  • Golf lessons: on site ($)
  • Putting green: on site ($)

Water sports

  • Dive shop: on site ($)
  • Non-motorized watersports: on site
  • Watersports centre: on site ($)

Other sports

  • Bicycles: on site
  • Tennis courts: on site
  • Tour excursions: on site ($)

Other activities

  • Beach activities: on site

  • 24 hour front desk
  • ATM available ($)
  • Baggage check
  • Business centre available ($)
  • Catholic wedding chapel available ($)
  • Concierge
  • Currency exchange available ($)
  • Dry cleaning available ($)
  • Giftshop available ($)
  • Laundry services available ($)
  • Medical services available ($)
  • Medical services onsite available ($)
  • Meeting facilities available ($)
  • Multilingual staff
  • Parking
  • Photo shop available ($)
  • Shopping onsite available ($)
  • Tour desk available ($)
  • Valet parking
  • Wedding chapel available ($)
  • Wedding facilities available ($)

Location

Address
Carretera Federal Cancún Playa del Carmen Km 298, Playa del Carmen, Q.R., 77710, Mexico
48 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 5.0
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 5 out of 5

An absolute dream! Cannot wait to return.

jstarOntario (Ontario) on Jan 31, 2023

We travelled to the Fairmont Mayakoba in January of 2023 with our two young children. I cannot stress enough how amazing of a stay we had. The service is completely unmatched. We have been to many other resorts both in Mexico and elsewhere and the service at this resort was incomparable. Even before arrival, I had reached out to book private transportation through the resort concierge. The contracted transportation company sent information within a few hours and answered all my questions. Driver was waiting for us at the airport with a sign. Cold water and cervezas in the van. Everything at the resort is so streamlined and organized. Alejandro was our personal concierge and he was wonderful! So friendly and helpful. Responding to all of our requests in minutes (got us bedrails for our son, booked us reservations and spa appointments, went out of his way to get us a lagoon tour booked even though they were quite full). You never have to wait more than a minute or two for a shuttle to get to different areas of the resort or you can enjoy the bikes to go everywhere (they do have many children’s bikes as well although only a few with training wheels). As well it is definitely walkable— just perhaps not for young children. I walked on my own a few times and it was beautiful (very safe). The grounds and rooms of this resort are immaculate. Everything has been renovated within the last couple years. We stayed in a Beach Area Casita (lagoon view). It was gorgeous. I highly recommend booking Beach Area as it is an ideal location. Pools are spectacular- the staff covers all chairs with towel covers in the AM and offers you fresh swim towels all the time. They will move chairs for you (if there is room), bring you umbrellas, etc. Again, unmatched service! Beach is amazing. Staff is out there from the crack of dawn raking and cleaning up seaweed. Beautiful beach to swim, play, do watersports. Everything on the property is so clean and well maintained. As well, the Mayakoba community of resorts has won awards for sustainability. You won’t find single use plastics or disposable items anywhere! Hand towels in every bathroom instead of disposable paper towel. It was wonderful. Food at all restaurants and for room service was exceptional. We paid for all inclusive plan and were still able to order whatever, whenever which is pretty unheard of at an all inclusive. Even the pool menus are amazing! Definitely try to book a lagoon tour if you have time. It is worth it! A gorgeous way to experience the property and see some wildlife. Our kids loved it. Spa is beautiful and huge. Again, exceptional service. Special thanks to Alejandro, Juan Carlo (our very knowledgeable lagoon boat tour guide), Luis at the beach pool, and Daniel in transportation. We hope to see you all again soon!!

TripAdvisor users rated this property 1 out of 5

Overpriced Jungle Bungalow

350donanon (Central Florida, Florida) on Jan 30, 2023

Overpriced bungalow in the woods. Advertised as beachfront - don’t believe it! A mile walk to beach. Had bikes around property which we used to get around. Security was lacking when walking along dark paths back to room each night. Lock on bathroom window broken. Security started banging on our door at 9:30pm while a Do Not Disturb sign was clearly posted on our door. The place was a massive disappointment. Save yourself considerable dollars and stay somewhere closer to Cancun (takes about an hour to get to this place) and likely at half the price. You’ll get a whole lot more for a whole lot less than Fairmont offers.

See More

Ready to find your next getaway? 

Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.