TripAdvisor Traveler Rating

I stayed here for a week in late April and it was amazing! I’ve gone to many resorts in Mexico and this was takes the cake! The food was amazing and not just “good for resort food,” genuinely delicious. The staff here were extremely friendly! I always had a drink in my hand and well attended to. Usually at resorts, it can get a tad bit boring especially at an adult one but, the entertainment staff were fantastic especially, Carlos! He was the one that checked us in for reception and was accommodating for us. He answered all of our questions thoughtfully and throughly. He remembered our names throughout the entire stay which was very sweet. Where he shined was the entertainment, very fun and honestly made the trip so much better because of how friendly/genuine and welcoming he was. Really made us feel like home. He recommended us a couple places down the street as well and they were great recommendations. If you decide to go, he’ll definitely enhance your stay there! Will definitely come back and give him a visit!!

Hotel is just lovely - exceptionally clean, rooms are lovely & big and bed is huge and comfortable. Location was also perfect with it being in the corner of the main strip of shops/bars/restaurants etc. Shout out to the AMAZING entertainments team who are an absolute credit to the Hotel, they went out of their way to get everyone involved in activities without being pushy - I was on my own for 2 days before family arrived and they made me feel included in everything. Carlos, David (aka dark chocolate), Jennica (sorry not sure of spelling) were just brilliant, very sad to be leaving but we will definitely be back !

I will give a full review ONLY when I get the full recipe for the Caesars from the pool bar. I have lots of feedback.

Somehow secluded in the middle of everything. You'll want for nothing here. Only to relax and enjoy everything from the great friendly service to all the amenities.

If you are looking for a great resort, the Wyndham Alltra is the place to book. From the minute you walk in to the minute you leave, you will feel right at home!