TripAdvisor Traveler Rating

Mala and Jonathan From the entertainment are so much fun. The black jack was so freaking fun with Miss mala. The shows and staff are very kind and helpful.

and Jonathan from the entertainment staff has been great, the activities and shows are so professional. They should bring back the mic around the pool, the mc used to be fun and entertaining. The drinks and service has been great , thanks for everything. The beach is stunning.

Mala and Jonathan From the entertaIntent staff are great, the shows and activities has been the highlight of my trip. Thank u I love the food, the view, tha bar too.

What a special, special all inclusive facility. The entire property is immaculate. Attention to detail is paramount to the entire staff. Rooms, grounds, pools, beaches, service, food, entertainment...it is truly a paradise. Opulence is the key word when describing this resort. I can't praise the staff enough...they wish your stay to be memorable. Ari, Freddy and all the staff will provide excellent service, advice and ensure your stay at Joia is memorable.

We are just leaving after 9 days at this amazing resort. We have been Sandals people until now. This resort had delicious food and met all of our expectations and beyond. We never met one person on the staff that wasn't amazing and friendly. We were in building 70 with an oceanfront room and our butler Gabriel took amazing care of us. The concierge, Armistides, was so friendly and made sure every need was met. At this resort, they definitely want people to take the tour and learn about their vacation club. We had done it previously at another iberostar property and did not likebthebway we were treated and the high stress sales pitch. Armistedes talked us into giving it another try and promised it would be a good experience we could walk away from whenever we wanted. We decided to do it for a free massage. Claudia was our tou person and right from the start I shared with her about our prior experience. She promised it would be stress free and it was. She did an amazing job. Ultimately we did join the club. It definitely isn't for everybody but with being close to retirement and the number of trips we take, it made sense for us. I did my own math on top of what they said and found it will pay for itself in just a few years. Overall and excellent trip. Will definitely come back. Seaweed was a problem towards the end of the week, but that can happen anywhere depending on the season and the weather. Lastly, Juan, the Sommelier, was excellent. We did 2 wine tastings and a tequila tasting that were really enjoyable.