All inclusive

Barceló Maya Beach

Riviera Maya 4.5

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Overview

The Barceló Maya Beach is in front of one of the most beautiful beaches in the Mexican Caribbean, which stretches 1.2 miles along the Mayan Riviera. It is is one of 4 hotels the comprise the Barcelo Maya Grand complex: Barceló Maya Beach, Maya Caribe, Maya Colonial and Maya Tropical. It's an enchanting place for families, couples, singles, groups of friends and conventions where guests can enjoy the benefits of a 24-hour all inclusive.

Other Fees: 1.25 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

630

Rooms

Superior Room
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Superior Room
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bathrobes
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV

Junior Suite Ocean front Premium Level
  • 1 king bed, or 2 double beds
  • Oceanfront
  • No more than 5 guests in the room
Junior Suite Ocean front Premium Level
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bathrobes
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
Additional details

Club Premium amenities:

  • Private check-in and check-out in an exclusive Premium Level area.
  • Personalized concierge services only for Premium Level guests.
  • Priority reservations at à la carte restaurants.
  • Pool towels in the room.
  • VIP minibar (sodas, water, beer & dry snacks).
  • Premium amenities in the room.
  • Exclusive Club Premium Lounge with international drinks, canapés, continental breakfast, table games, books, newspaper, free internet (open from 7 a.m. to 11 p.m.).
  • Premium brand liquors.
  • Local calls without charge.
  • Complimentary wireless internet at the available areas of each hotel.
  • Express laundry service with regular charge.
  • Room service included.
  • 10% discount at the Barceló gift shops.
  • 20% off in the spa and beauty salon. Some restrictions may apply.
  • Access to the hydotherapy area in the Spa
  • Bottle of sparkling wine upon arrival

Family Room
1260 square feet
  • 1 king bed, and 2 sofas
  • No more than 5 guests in the room
Family Room
1260 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bathrobes
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV

Amenities

  • Elevators.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Child care services available ($)
  • Playground
  • Waterpark
  • Arts and crafts

Barcy Kids' Club

 
Age range: 4 to 12

Teen's Club and Disco

 
Age range: 13 to 17
The age range below will determine the quantity of children during booking.
  • Children ages: 2 to 12
Type Amenities
Beach Lobby Bar Bar, Lobby bar
Kukulcan – Theatre Bar Bar
Pool Bar Bar, Pool bar
Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Select public areas
  • Room

Internet

  • Business centre available ($)
Type of restaurant Type of cuisine Open for Additional Information
Beach Buffet Restaurant Buffet International Breakfast, Dinner, Lunch Dress code
Mexico Lindo À la carte Mexican Dinner Dress code, Reservations required
Rancho Grande Snack bar Grill/steak house Lunch, Snacks
  • Rooms: 630
  • Fitness centre: on site
  • Fitness classes: on site
  • Salon: on site ($)
  • Spa: on site ($)
  • Spa treatments: on site ($)
  • Water aerobics
  • Yoga
  • U-Kids Spa available ($)
Carretera Chetumal, Km 266.3
Puerto Juarez
Quintana Roo, Mexico 77750
52-984-875-1500
80 km from CUN
  • Beach front
  • All-inclusive: Included
    • All meals plus snacks
    • Dinner can be à la carte (reservations required, dress code in effect)
    • Unlimited domestic drinks

Pools

  • Outdoor pools: 7

Pool availability is subject to seasonality.

Golf

  • Mini golf: on site

Water sports

  • Dive shop: on site ($)
  • Motorized watersports: on site ($)
  • Non-motorized watersports: on site
  • Scuba diving: on site ($)
  • Snorkeling: on site

Other sports

  • Aerobics: on site
  • Tennis courts: on site

Other activities

  • Beach activities: on site
  • Daily activities: on site
  • Nightly entertainment: on site
  • Basketball court
  • Soccer field
  • Darts
  • Pirates Island and surf pool Surf Rider ® available ($)
  • Bowling alley available ($)
  • Business centre available ($)
  • Laundry services available ($)
  • Medical services available ($)
  • Shopping onsite available ($)
  • Tour desk available ($)

Location

Address
Carretera Chetumal, Km 266.3, Puerto Juarez, Quintana Roo, 77750, Mexico
80 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 4.0
TripAdvisor users rated this property 3 out of 5

nice place but staff rude

Debbie P on Jun 27, 2022

this is a very large complex and the sea - food and grounds are great but the whole experieince was ruined by the rude staff and management - every thing we asked for was "its not possibl" or they just grunted or pointed - so unfriendly and extremley rude -for thsi reson alone we would never go back her and infact has put me off ever going to mexico again

TripAdvisor users rated this property 4 out of 5

Great service with two complaints

tomhM1296KY on Jun 22, 2022

This was our first trip to Playa Del Carmen. Barceló Mayela Beach was an awesome hotel with great service. I would recommend booking reservations for the restaurants. Hard to make reservations, so make them at least a day or two in advance. The Buffet has a good assortment but the one downside is that the food was often cold. Pools were closed at 8pm which was kind of a bummer. Now for the best part…..service is great. Wait staff everywhere were both attentive and friendly. Our favorite was Olga at the lobby bar. Hotel is beautiful. I would recommend getting familiar with everything before you come because there are a lot of things to do and see. It can be overwhelming. Overall we loved the hotel and we will be bringing the family back.

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