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Overview
The Barceló Maya Beach is in front of one of the most beautiful beaches in the Mexican Caribbean, which stretches 1.2 miles along the Mayan Riviera. It is is one of 4 hotels the comprise the Barcelo Maya Grand complex: Barceló Maya Beach, Maya Caribe, Maya Colonial and Maya Tropical. It's an enchanting place for families, couples, singles, groups of friends and conventions where guests can enjoy the benefits of a 24-hour all inclusive.
Other fees include
- Government of Quintana Roo environmental tax
Check in
3 p.m.
Check out
12 p.m.
Rooms
630
Inclusions
- Daily activities
- Round-trip airport transfers
- Guests who stay at the Maya Beach can access the following sections: Colonial, Tropical and Caribe
- Nightly entertainment
- Intro scuba lessons in the pool
- All taxes
Rooms
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Tropical or Beach section
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Full bathroom
- A/C
- Alarm clock
- Bathrobes
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- 1 king bed, or 2 double beds
- Oceanfront
- No more than 5 guests in the room
- 1 king bed, or 2 double beds
- Oceanfront
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 5 guests in the room
- Balcony
- Jetted tub
- Upgraded amenities
- Full bathroom
- Views of the ocean may vary based on room location
- A/C
- Alarm clock
- Bathrobes
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
Club Premium amenities:
- Private check-in and check-out in an exclusive Premium Level area.
- Personalized concierge services only for Premium Level guests.
- Priority reservations at à la carte restaurants.
- Pool towels in the room.
- VIP minibar (sodas, water, beer & dry snacks).
- Premium amenities in the room.
- Exclusive Club Premium Lounge with international drinks, canapés, continental breakfast, table games, books, newspaper, free internet (open from 7 a.m. to 11 p.m.).
- Premium brand liquors.
- Local calls without charge.
- Complimentary wireless internet at the available areas of each hotel.
- Express laundry service with regular charge.
- Room service included.
- 10% discount at the Barceló gift shops.
- 20% off in the spa and beauty salon. Some restrictions may apply.
- Access to the hydotherapy area in the Spa
- Bottle of sparkling wine upon arrival
- 1 king bed, and 2 sofas
- No more than 5 guests in the room
- 1 king bed, and 2 sofas
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 5 guests in the room
- A/C
- Alarm clock
- Bathrobes
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
Amenities
Accessibility
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Activities for children and teens
- Child care services available ($)
- Playground
- Waterpark
- Arts and crafts
Barcy Kids' Club
Teen's Club and Disco
Age ranges
- Children ages: 2 to 12
Bars and entertainment
| Type | Amenities | |
|---|---|---|
| Beach Lobby Bar | Bar, Lobby bar | |
| Kukulcan – Theatre Bar | Bar | |
| Pool Bar | Bar, Pool bar |
Check-in and check-out times
Check-out time: 12 p.m.
Connectivity
Wi-Fi
- Lobby
- Select public areas
- Room
Internet
- Business centre available ($)
Dining
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| Beach Buffet Restaurant | Buffet | International | Breakfast, Dinner, Lunch | Dress code |
| Mexico Lindo | À la carte | Mexican | Dinner | Dress code, Reservations required |
| Rancho Grande | Snack bar | Grill/steak house | Lunch, Snacks |
Facilities
- Rooms: 630
Health and wellness
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Water aerobics
- Yoga
- U-Kids Spa available ($)
Location
- Beach front
Meal and plan options
-
All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited domestic drinks
Pools and recreation
Pools
- Outdoor pools: 7
Pool availability is subject to seasonality.
Golf
- Mini golf: on site
Water sports
- Dive shop: on site ($)
- Motorized watersports: on site ($)
- Non-motorized watersports: on site
- Scuba diving: on site ($)
- Snorkeling: on site
Other sports
- Aerobics: on site
- Tennis courts: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Nightly entertainment: on site
- Basketball court
- Soccer field
- Darts
- Pirates Island and surf pool Surf Rider ® available ($)
- Bowling alley available ($)
Shops and services
- Business centre available ($)
- Laundry services available ($)
- Medical services available ($)
- Shopping onsite available ($)
- Tour desk available ($)
Premium Level Business Centre
Pier
Pool
Pool
Buffet Restaurant
Bar seating area
Beach
Buffet Patio
Gift Shop
Lobby
Bar
Kids Play Area
Entertainment
Premium Level Lounge
Beach View
Buffet
Restaurante Méjico Lindo
Outdoor seating area
Outdoor Pool
Location
Reviews
nice place but staff rude
Debbie P on Jun 27, 2022
this is a very large complex and the sea - food and grounds are great but the whole experieince was ruined by the rude staff and management - every thing we asked for was "its not possibl" or they just grunted or pointed - so unfriendly and extremley rude -for thsi reson alone we would never go back her and infact has put me off ever going to mexico again
Great service with two complaints
tomhM1296KY on Jun 22, 2022
This was our first trip to Playa Del Carmen. Barceló Mayela Beach was an awesome hotel with great service. I would recommend booking reservations for the restaurants. Hard to make reservations, so make them at least a day or two in advance. The Buffet has a good assortment but the one downside is that the food was often cold. Pools were closed at 8pm which was kind of a bummer. Now for the best part…..service is great. Wait staff everywhere were both attentive and friendly. Our favorite was Olga at the lobby bar. Hotel is beautiful. I would recommend getting familiar with everything before you come because there are a lot of things to do and see. It can be overwhelming. Overall we loved the hotel and we will be bringing the family back.
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