All inclusive

Barceló Maya Beach

Riviera Maya 4.5

Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.


The Barceló Maya Beach is in front of one of the most beautiful beaches in the Mexican Caribbean, which stretches 1.2 miles along the Mayan Riviera. It is is one of 4 hotels the comprise the Barcelo Maya Grand complex: Barceló Maya Beach, Maya Caribe, Maya Colonial and Maya Tropical. It's an enchanting place for families, couples, singles, groups of friends and conventions where guests can enjoy the benefits of a 24-hour all inclusive.

Other Fees: 1.25 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.




Superior Room
  • 1 king bed, or 2 double beds
Superior Room
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bathrobes
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV

Junior Suite Ocean front Premium Level
  • 1 king bed, or 2 double beds
  • Oceanfront
Junior Suite Ocean front Premium Level
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bathrobes
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
Additional details

Club Premium amenities:

  • Private check-in and check-out in an exclusive Premium Level area.
  • Personalized concierge services only for Premium Level guests.
  • Priority reservations at à la carte restaurants.
  • Pool towels in the room.
  • VIP minibar (sodas, water, beer & dry snacks).
  • Premium amenities in the room.
  • Exclusive Club Premium Lounge with international drinks, canapés, continental breakfast, table games, books, newspaper, free internet (open from 7 a.m. to 11 p.m.).
  • Premium brand liquors.
  • Local calls without charge.
  • Complimentary wireless internet at the available areas of each hotel.
  • Express laundry service with regular charge.
  • Room service included.
  • 10% discount at the Barceló gift shops.
  • 20% off in the spa and beauty salon. Some restrictions may apply.
  • Access to the hydotherapy area in the Spa
  • Bottle of sparkling wine upon arrival

Family Room
1260 square feet
  • 1 king bed, and 2 sofas
Family Room
1260 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bathrobes
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV


  • Elevators.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Child care services available ($)
  • Playground
  • Waterpark
  • Arts and crafts

Barcy Kids' Club

Age range: 4 to 12

Teen's Club and Disco

Age range: 13 to 17
The age range below will determine the quantity of children during booking.
  • Children ages: 2 to 12
Type Amenities
Beach Lobby Bar Bar, Lobby bar
Kukulcan – Theatre Bar Bar
Pool Bar Bar, Pool bar
Check-in time: 3 p.m.

Check-out time: 12 p.m.


  • Lobby
  • Select public areas
  • Room


  • Business centre available ($)
Type of restaurant Type of cuisine Open for Additional Information
Beach Buffet Restaurant Buffet International Breakfast, Dinner, Lunch Dress code
Mexico Lindo À la carte Mexican Dinner Dress code, Reservations required
Rancho Grande Snack bar Grill/steak house Lunch, Snacks
  • Rooms: 630
  • Fitness centre: on site
  • Fitness classes: on site
  • Salon: on site ($)
  • Spa: on site ($)
  • Spa treatments: on site ($)
  • Water aerobics
  • Yoga
  • U-Kids Spa available ($)
Carretera Chetumal, Km 266.3
Puerto Juarez
Quintana Roo, Mexico 77750
80 km from CUN
  • Beach front
  • All-inclusive: Included
    • All meals plus snacks
    • Dinner can be à la carte (reservations required, dress code in effect)
    • Unlimited domestic drinks


  • Outdoor pools: 7

Pool availability is subject to seasonality.


  • Mini golf: on site

Water sports

  • Dive shop: on site ($)
  • Motorized watersports: on site ($)
  • Non-motorized watersports: on site
  • Scuba diving: on site ($)
  • Snorkeling: on site

Other sports

  • Aerobics: on site
  • Tennis courts: on site

Other activities

  • Beach activities: on site
  • Daily activities: on site
  • Nightly entertainment: on site
  • Basketball court
  • Soccer field
  • Darts
  • Pirates Island and surf pool Surf Rider ® available ($)
  • Bowling alley available ($)
  • Business centre available ($)
  • Laundry services available ($)
  • Medical services available available ($)
  • Shopping onsite available ($)
  • Tour desk available ($)


Carretera Chetumal, Km 266.3, Puerto Juarez, Quintana Roo, 77750, Mexico
80 km from CUN airport


TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 4.0
TripAdvisor users rated this property 1 out of 5

The worst experience

armijo21 (Cancun, Mexico) on Oct 19, 2021

Terrible service, the room wasn’t ready at 5:00pm when the check in is at 3! I had to change in the bathroom and take everything to the car again because i didn’t have a room!! No body helps and for the check in you have to wait more than one hour! Sucks !

TripAdvisor users rated this property 5 out of 5

Excellent service at Carib buffet

787muhabbatd on Oct 08, 2021

We stayed at Riviera AO, food was good, service not really. We went to Carib buffet and had excellent service there. Thank you Ricardo Koyoc and Mardugueo Vicab for the excellent and attentive service!

See More

Ready to find your next getaway? 

Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.