TripAdvisor Traveler Rating

The tequila tasting with Alejandro and Lorenzo was very entertaining and informative. We learned a lot about tequilas (blanco, reposado y Anejo) and mezcal. They were very patient with all of our questions and a lot of fun in their presentation!!!

We have stayed at Dreams/Secrets resorts for over 15 years with fantastic experiences. This was totally different. The food quality was poor and often arrived cold. The buffet was terrible. The building we stayed in lost water entirely for several hours at a time on two separate days. Fire alarms went off several times on two separate days, scaring my children. The Fitness Center is terribly maintained compared to other Secrets/Dreams we have stayed at in years past. Our check-in process was full of errors and they promised complimentary bottles of wine for this. Those never arrived to our rooms. I highly suggest considering a different Dreams/Secrets resort to stay at.

Great experience making sauce and tacos were great the sauce was a little spicy but it was tolerable and also the Mexican candy drinks was awesome Didier and Joselyn did great as our chief and host

Very fun and engaging family activity. We enjoyed the experience and learning something new on our trip. Dider and Chef Joseline were very fun. We learned so much about the salsa and culture. The ingredients were amazing and it was overall fantastic

Top 2 Dreams Resort We have been to and I’ve been to almost all of them. Let’s start with the service. Everyone was very friendly and courteous from get moment we got here until the moment we left. All of our needs were quickly taken care of from a minor plumbing issue to anything that we needed for the room. Our butler Fernando was amazing! I would go as far to say that his service was above what we get when we visit Impression Resorts. He made sure to look after the entire family, handled all requests like reservations, transports, birthday surprises, tequila tastings. He made sure to go out of his way to make us feel welcome and kept us up to date on any daily activities around the resort. The UVC team, especially Arly and Levi were the best we’ve had. Most of our stays we barely interact with UVC crew. These guys made us feel valued as members, securing our room upgrade and even helping extend our stay. It was nice to be recognized as this is often overlooked at other locations. The resort itself was great! The water park was very fun and the kids had a great time on the slides. The zip line was a fun activity that was unexpected. The Fun Team did a great job with pool interaction. The Preferred bar actually had Top end liquor! Coming off a recent trip to a Columbia dreams, which was a Joke! This resort was fully stocked both inside and at the pool making getting your drinks quick and easy. The rooms were wonderful, very clean and had a great view from mostly anywhere in the resort. Buffet needs more selection but this is mostly because we are used to secrets locations which usually has a bigger buffet. The food at the restaurants was Great! and far exceeded our expectations from previous Dreams locations. We ate at the French restaurant twice and both times was wonderful. The Italian restaurant food was good although the plates were small so just order 2 of whatever you want to get full. Seaside menu was limited and disappointing. Blue water was wonderful for breakfast and we ate there every day. We did not make it there for dinner but the menu looked great. All in All we had a great time here and Highly recommend this Dreams location. As a bonus it’s also only about 20 minutes from CUN airport so you don’t have to sit in the van for very long.