TripAdvisor Traveler Rating

At the Bordeaux restaurant Luis and Daniel prepared a great meal for my wife and I. It was her birthday and they made banana fosters at the table. The service was excellent and the food was beyond amazing. If you’re in Puerto Móreles head to Dreams Natura.

Everything was excellent with the service. Mimi was a great entertainer with the water shows. My mom loved her and the classes. My only complaint would be the Mexican food at El Patio. It was not very good and I expected more from a Mexican restaurant while in Mexico. There were several activities though out the day which kept us entertained. The service was excellent all around. From the restaurants, pool waiters to the bartenders, everyone was always very kind and professional. If you are looking for a place that is tucked away and not very crowded, this is the place to be. The ambience is relaxing and not a party scene. I would definitely come back!

This resort was absolutely amazing. Best part was the friendly staff. They really make you feel at home. Veronica at the VP Services was so kind and patient with us and gave great advice. Erik at the CoreZone was soooo friendly and so helpful especially with my daughter. The Entertainment team (Elian Diaz, Alexis F. and Kevin M) were sooo sweet and are just lovely people. And all the girls at the Explorers Club were super friendly!! I would come back here just for the staff. The pools are great and water aerobics was fun. Food options are a lot but I don’t eat pork and there was a lot of pork mixed in the food and not mentioned or labeled. The opening times of activities were not accurate on the app or maybe they just open or close earlier that they’re supposed to so it made planning for activities annoying. Water slides weren’t working for a couple days. Overall a great stay and had a fun and relaxing time with the family.

Ivana and Alejandra from the entertainment staff took us to a sushi roll making class. Where chef Marco and Daniel taught us how to make two different sushi rolls! The best part is we got to eat them after ! It was the perfect break from the sun, afternoon snack and very informative ! Beto recruited us into a class and we learned how to make 3 different margaritas ! Very fun and informative ! Mike was the mixologist and he explained the difference between certain tequilas. Valeria G helped Beto and Mike w positive energy!! Would recommend ! We saw Beto around the resort MCing various events and he has a great voice and energy for it !!

I absolutely fell in love with this resort. By far my favorite resort in Mexico. The fish pond was heavenly!!!! I had a preferred ocean view room - the view was to die for. This hotel is perfect for a family. You can see each other from the beach, the pool and water slide! Absolutely amazing. The food was excellent and so was the service throughout the whole resort. If you have the budget for this hotel I highly recommend. My only complaint is I find it the hotel a little over priced. Every time I look at the price it’s minimum 5k usd for a week plus the flights, it’s a little nuts! But it’s worth every penny ??